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Sonesta Hotel Bucaramanga

3.5 star property
3.5-star hotel with 1 outdoor pools, connected to a shopping center

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Photo gallery for Sonesta Hotel Bucaramanga

Outdoor pool, open 10 AM to 6:30 PM, pool umbrellas, sun loungers
Terrace/patio
Check-in/check-out kiosk
Property entrance
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included

Explore the area

Map
Race 27 No. 29-145. Cañaveral oriental, Bucaramanga Metro Areea, Floridablanca, Santander, 681002
  • Cardiovascular Foundation of Colombia
    ‪8 min walk‬
  • Clínica Foscal Internacional
    ‪11 min walk‬
  • Cacique Shopping Mall
    ‪3 min drive‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Floridablanca

Near boardwalk/promenade, shopping .With a stay at this Floridablanca hotel, you'll be steps from Parque Caracolí Shopping Center and La Florida Shopping Center. Centro Comercial Cañaveral and Cardiovascular Foundation of Colombia are also within half a mile (1 km).

What's nearby

  • Centro Comercial Cañaveral - 3 min walk - 0.3 km
  • Cardiovascular Foundation of Colombia - 8 min walk - 0.7 km
  • Clínica Foscal Internacional - 11 min walk - 1.0 km
  • Floridablanca Park - 3 min drive - 2.5 km
  • Cacique Shopping Mall - 3 min drive - 3.1 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 39 min drive

Restaurants

  • ‪Juan Valdez Café - ‬3 min walk
  • ‪Domino's Pizza El Caracolí - ‬3 min walk
  • ‪Juan Valdez Café - ‬6 min walk
  • ‪Asadero El Cacareo - ‬1 min walk
  • ‪Archie's - ‬3 min walk

About this property

Sonesta Hotel Bucaramanga

3.5-star hotel with 1 outdoor pools, connected to a shopping center
Sonesta Hotel Bucaramanga offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 94 square feet (9 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Sonesta Hotel Bucaramanga. Free self parking is available.

This 3.5-star Floridablanca hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 13 levels
  • Meeting rooms
  • 94 sq ft of conference space
  • 9 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sonesta Hotel Bucaramanga offers 104 accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

Similar properties

Outdoor pool

Holiday Inn Bucaramanga Cacique by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 851 reviews
The price is CA $107
CA $116 total
Jun 30 - Jul 1
Holiday Inn Bucaramanga Cacique by IHG

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10 AM to 6:30 PM.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Sonesta Hotel Bucaramanga Floridablanca
Sonesta Bucaramanga Floridablanca
Sonesta Bucaramanga
Sonesta Bucaramanga
Sonesta Hotel Bucaramanga Hotel
Sonesta Hotel Bucaramanga Floridablanca
Sonesta Hotel Bucaramanga Hotel Floridablanca

Sonesta Hotel Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 443 out of 608 reviews
Rating 8 - Good. 109 out of 608 reviews
Rating 6 - Okay. 23 out of 608 reviews
Rating 4 - Poor. 21 out of 608 reviews
Rating 2 - Terrible. 12 out of 608 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nubia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Nilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel super nice breakfast 10 out of 10 customer service. very friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is amazing breakfast 10 out of 10 customer service. They are very professional and helpful. Love it. I do recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
great location and convenient
Stayed 7 nights in Feb 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 12 nights in Feb 2025

10/10 Excellent

Marcela

Stayed 2 nights in Feb 2025

10/10 Excellent

ORLANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is centrally located
Stayed 1 night in Feb 2025

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience
Stayed 1 night in Feb 2025

2/10 Terrible

Paula

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ningun tipo de tratamiento VIP. El lobby del hotel no tenia aire acondicionado, no entregaron las habitaciones hasta la hora exacta del check in. La comida del room service deja mucho que desear. No regresare
Stayed 1 night in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying
Stayed 3 nights in Feb 2025

10/10 Excellent

Patrick

Stayed 2 nights in Feb 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Angelica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

6/10 Okay

Opo, Montverde

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is situated inside a Mall which is good. The rooftop restaurant is great and some staff is friendly. The room is kind of dirty with some mold in the bathroom. The pool is very small and uncomfortable. Definitely not a family hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Abraham, Fort Lauderdale

Travelled with group
Disliked: Amenities
This is my second time at this hotel first was not great but wanted to give another opportunity but this time was worse. The walls you can hear from the noise from the other room. Also if you ask for water on the 7th floor restaurant the staff is only allowed to sell you abottle but cannot provide you with a glass of water. My friend had to register twice
Stayed 5 nights in Jan 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the upscale hotel roof top. David in the front desk Was great at the check in time.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service personnel was extremely helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

YEISON

Stayed 1 night in Dec 2024

10/10 Excellent

YEISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service and well located at Floridablanca with walkable shopping mall, thanks for everything you guys do. I've been staying more than 4 times already and never had an issue.
Stayed 3 nights in Jan 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Safe Convenience Shopping Great restaurant
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria Ines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025