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The Oaks Hotel

3.5 star property
3.5-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for The Oaks Hotel

Exterior
Exterior
Exterior
Standard Twin Room, 2 Single Beds
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Room service
  • Gym

Explore the area

View in a map
Colne Road Reedley, Burnley, England, BB102LF
  • Place, Queen Street Mill Textile Museum
    ‪4 min drive‬
  • Place, The Woodland Spa
    ‪5 min drive‬
  • Place, Turf Moor
    ‪5 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪57 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room with Bunk Beds

Standard Family Room with Bunk Beds

Standard Family Room with Bunk Beds

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Twin Beds

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Room

Standard Family Room

Standard Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Standard Plus Double Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Plus Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Family Room

Standard Plus Family Room

Standard Plus Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Plus Double Room with View

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Plus Double Room with View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Family Room with View

Standard Plus Family Room with View

Standard Plus Family Room with View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

About the area

Burnley

In Burnley .Within 3 miles (5 km) of this Burnley hotel, you'll find The Woodland Spa and Queen Street Mill Textile Museum. Turf Moor and Inside Spa are also within 3 miles (5 km).

What's nearby

  • Queen Street Mill Textile Museum - 4 min drive - 3.3 km
  • The Woodland Spa - 5 min drive - 4.0 km
  • Turf Moor - 5 min drive - 3.4 km
  • Trafford Centre - 42 min drive - 62.0 km
  • Old Trafford - 45 min drive - 58.6 km

Getting around

  • Brierfield Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 79 min drive

Restaurants

  • ‪Paradise WMC - ‬17 min walk
  • ‪The Chocolate Strawberry - ‬3 min drive
  • ‪The Prairie - ‬10 min walk
  • ‪Chopsticks House - ‬17 min walk
  • ‪Milltown Pies - ‬12 min walk

About this property

The Oaks Hotel

3.5-star guestrooms with free WiFi
As a guest of The Oaks Hotel, you'll find an indoor pool, a hot tub, a steam room, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and a garden are also featured at the business-friendly The Oaks Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Burnley hotel.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Oaks Hotel offers 50 accommodations with hair dryers and irons/ironing boards. This Burnley hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekend English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: GBP 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 12 for adults and GBP 7.50 for children
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Oaks Hotel & Leisure Club
Best Western Oaks Hotel & Leisure Club Burnley
Best Western Oaks Leisure Club
Best Western Oaks Leisure Club Burnley
Hotel Leisure Club
Best Western Oaks Hotel
Best Western Burnley North Oaks
Best Western Oaks
Best Western Oaks Hotel Leisure Club
The Oaks Hotel Hotel
The Oaks Hotel Burnley
The Oaks Hotel Hotel Burnley
Best Western Burnley North Oaks Hotel

Reviews

The Oaks Hotel Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 257 out of 817 reviews
Rating 8 - Good. 273 out of 817 reviews
Rating 6 - Okay. 148 out of 817 reviews
Rating 4 - Poor. 83 out of 817 reviews
Rating 2 - Terrible. 56 out of 817 reviews

Reviews

6/10 Okay

Susana

Liked: Staff & service

It was okay

The reception staff was very nice. The size of the room good although needed some repairs. The shower had low water pressure. Good parking. It was okay for 1 night
Stayed 1 night in Aug 2025

4/10 Poor

Nicky

Travelled with pets, Travelled with group
Disliked: Cleanliness, property conditions & facilities
They have swimming that used to be in the price payed to use now they charge £5 to use All rooms to get to have a mountain of stairs with no lift to help disabled people some carpets in halls are terrible there dirty and trip able as not secured down. The room we were in was incredibly hot all times and so dusty unbelievable the breakfast wasn't worth the money I had cooked full English it was poor greasy did not taste fresh at all the amount that was given was enough for a young child in the dining area it looked like it needed a deep clean curtains were filthy the floor was filthy and sticky all grime everywhere wasn't worth the money. We also bought the dog and when booked they told us one price to then be told when we got there that it was double the price and we had to pay it instead of original price. Also it's no longer a lavinda hotel but notice that they were still addvitising that they still did the lavinda the whole hotel needs to be updated and deep cleaned and proper fitted carpets and a use of a lift not forgetting they need to restrain on how to cook a full english
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
the staff fantastic , the building beautiful but falling apart , leisure facilities needs lots of work to bring to safe standard , you need to be an athlete to stay here because THEIR IS NO LIFT . NO LIFT, HOTELS . COM SAYS THERE WAS A LIFT .
Stayed 1 night in Aug 2025

2/10 Terrible

Lee

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We needed to move rooms because ours was full of dust all over the wallpaper and the curtains which set my husbands asthma off. We were moved to a room with a cold shower. We weren't informed that the policy had changed and the spa was no longer included in the stay. The only positive from our stay was that all the staff were friendly.
Stayed 2 nights in Aug 2025

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely clean hotel but beware the kingsize bed

Lovely check in, really pleasant staff at the hotel however the ‘ kingsize’ bed was 2 singles that zipped up in the middle, every time we moved, we rolled into the dip so had an awful night sleep. Did explain this at check out, the lovely young lady apologised which was kind but we wouldn’t stay here again in a kingsize bedroom
Stayed 1 night in Aug 2025

6/10 Okay

Neil

Travelled with partner
The room we stayed in was clean. The view we had was of a brick wall! The bed was comfortable however the room/ hotel was far too warm. The bathroom was ok however the shower was poor not much more than a dribble. The public areas were decent,however the rest of the hotel was tired and in need of a substantial upgrade and modernisation
Stayed 2 nights in Aug 2025

4/10 Poor

Clive

Disliked: Property conditions & facilities
No towels in the room on arrival. Couldn’t call reception as no phone in the room so quite a trek up and down stairs to reception. Continental breakfast - no croissants, no fruit even though menu listed them. Arrived back from a day out to find bin emptied but nothing else had been done in the room. Very disappointed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Naveed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient and easy parking.
Stayed 5 nights in Aug 2025

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Needs TLC

Check in was easy. Room felt like it was in the basement and really dark. I had to use a torch to look in the suitcase. Room was hot and no fan. Paid for breakfast wished I hadn’t was told new chef all they could offer of egg variety was fried no scrambled or poached. Eggs came out swimming in the fat it was inedible. Don’t think I’d stay again definitely needs some serious tlc
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Arezun

Travelled with family
Liked: Staff & service
ok
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Lovely Hotel

Friendly staff, lovely period building with great spa and pool
Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Simon

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty towels

Lobby was beautiful. Reception staff lovely. Everything else terrible. Dirty towels in the room. General condition poor. Wallpaper coming off the walls etc. Would not stay here again.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Not for me

The first time we stayed here on our trip up, none of the extras i had added were on the reservation, they didnt even have the dog added to the system. We were told the cheese board etc would be on the stay on the way back, so when we stayed again i asked about it at check in, only one of the extras had been added. Ok, fine, paid for it - never got it. They knew what room we were in, had my phone number, no reason they should have made me pay for it and then not receive it. The only redeeming quality about this hotel is the wonderful gentleman who hosts breakfast, he deserves a raise. Polite helpful and very friendly man, he was very appreciated.
Stayed 1 night in Jul 2025

6/10 Okay

Ann

Liked: Cleanliness, room comfort
Hitel was lovely, pool okay but jacuzzi’s need to be turned down a degree or two as they were extremely hot.
Stayed 2 nights in Jul 2025

6/10 Okay

Melissa

Travelled with family
Stayed 1 night in Jul 2025

6/10 Okay

Darren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very dated in places and with TLC the hotel would be amazing. Rooms are big but furnishings and fittings are tired! Shower was very poor and just a trickle. Leisure facilities in the spa were OK (small pool). Breakfast was OK. Staff were freindly and service was good. As we were leaving we were told on that day the hotel was under new ownership and about to go through a major upgrade and revamp (if done well this hotel would be amazing). It is well placed with Burnley and Nelson both within 2 miles
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Stayed 2 nights in Jul 2025

4/10 Poor

Mrs M E

Stayed 1 night in Jul 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, amenities
Breakfast was excellent, although no toast available. Room was by a fire exit with litter down the side and noisy overflow pipe. Grounds, parking great and staff efficient and friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Sylvia

Business traveller
Liked: Cleanliness, room comfort

One night stay

Arrived at the hotel and was given Room 366 out of 366 Rooms for some reason - when the hotel wasn't at capacity. Potentially something that was meant to spite myself and amuse the portly receptionist, who if had there been a problem wouldn't have been able to make half the stairs I was assigned to navigate. There was no lift and you can only imagine how many steps there were. The hotel itself is dated and needs upgrading but the room was adequate and despite a large hair on one of the pillows on the bed I did sleep fine. Having read previous reviews on the hotel and breakfast here I wasn't expecting much but the two servers (especially the young chirpy girl) who where pleasant enough. The contential spread was okay. The problem came with the cooked breakfast which is of really bad quality and / or tastes really bad. If they changed the oil and ingredients the breakfast would be alot better. I do think a fair cooked breakfast would help this establishment but unfortunately it's dire. They should change the ingredients immediately. I had to leave most of the food and took some fruit instead. With this being a last minute trip I had limited options but to stay here. The redeeming feature is the onsight fitness centre and spa where the locals are friendly and welcoming in the evening.
Stayed 1 night in Jul 2025

4/10 Poor

Nicola

Stayed 2 nights in Jul 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025