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The Oaks Hotel

3.5 star property
3.5-star eco-certified hotel with spa

Choose dates to view prices

Photo gallery for The Oaks Hotel

Exterior
Standard Twin Room, 2 Single Beds
Exterior
Fitness facility
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub

Explore the area

Map
Colne Road Reedley, Burnley, England, BB102LF
  • Forest of Bowland
    ‪4 min drive‬
  • The Woodland Spa
    ‪5 min drive‬
  • Turf Moor
    ‪5 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪57 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.0 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Double Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Plus Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room

Standard Family Room

Standard Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Plus Family Room with View

Standard Plus Family Room with View

Standard Plus Family Room with View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Plus Double Room with View

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Plus Double Room with View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Family Room

Standard Plus Family Room

Standard Plus Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Family Room with Bunk Beds

Standard Family Room with Bunk Beds

Standard Family Room with Bunk Beds

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

About the area

Burnley

In Burnley .Within 3 miles (5 km) of this Burnley hotel, you'll find The Woodland Spa and Queen Street Mill Textile Museum. Turf Moor and Inside Spa are also within 3 miles (5 km).

What's nearby

  • Forest of Bowland - 4 min drive - 3.4 km
  • The Woodland Spa - 5 min drive - 4.0 km
  • Turf Moor - 5 min drive - 3.3 km
  • Gawthorpe Hall - 10 min drive - 8.9 km
  • Pendle Hill - 20 min drive - 9.1 km

Getting around

  • Brierfield Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 79 min drive

Restaurants

  • ‪St Andrews Cricket & Bowling Club - ‬3 min drive
  • ‪Chopsticks House - ‬17 min walk
  • ‪The Prairie - ‬10 min walk
  • ‪Paradise Working Mens Club - ‬16 min walk
  • ‪Albion Street Chippy - ‬11 min walk

About this property

The Oaks Hotel

3.5-star eco-certified hotel with spa
The Oaks Hotel offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, a steam room, and spa services are also featured at the eco-certified The Oaks Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Burnley hotel.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Oaks Hotel offers 50 accommodations with hair dryers and irons/ironing boards. This Burnley hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Exterior

Holiday Inn Express Hotel Burnley M65 JCT10 by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 842 reviews
The price is CA $123
CA $148 total
includes taxes & fees
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Holiday Inn Express Hotel Burnley M65 JCT10 by IHG

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Oaks Hotel & Leisure Club
Best Western Oaks Hotel & Leisure Club Burnley
Best Western Oaks Leisure Club
Best Western Oaks Leisure Club Burnley
Hotel Leisure Club
Best Western Oaks Hotel
Best Western Burnley North Oaks
Best Western Oaks
Best Western Oaks Hotel Leisure Club
The Oaks Hotel Hotel
The Oaks Hotel Burnley
The Oaks Hotel Hotel Burnley
Best Western Burnley North Oaks Hotel

The Oaks Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 233 out of 743 reviews
Rating 8 - Good. 260 out of 743 reviews
Rating 6 - Okay. 125 out of 743 reviews
Rating 4 - Poor. 74 out of 743 reviews
Rating 2 - Terrible. 51 out of 743 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Hal

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Disappointing stay

Lovely old historic building with lovely helpful staff but room hadn’t been cleaned properly (rubbish from previous guest on side of bed) and the view was very disappointing considering the property (see pic) I felt like I’ve been shoved in the basement. Doubt I go back here tbh
Stayed 1 night in Mar 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Where do I start? They changed one of our rooms last minute to a lower grade, gave a £20 discount but really didn’t compensate as the amount of stairs to climb for a couple in their 70’s was unacceptable. Told us it was a family room which we couldn’t believe as it didn’t even have room to accommodate any bedside cabinets. The bar was a joke, didn’t matter what drink we ordered it came in a glass that I wouldn’t even give to my grandchildren, would have been nice to have a gin in a balloon glass with a piece of lemon & a whisky in a whisky tumbler. The barman told us they didn’t have any of those? The toilets in reception were very poor & obviously hadn’t been cleaned or checked recently as no toilets had loo roll on the holders with several empty cardboard rolls on the floors. The breakfasts were left uneaten as they tasted & looked as if they’d been cooked 3 hours earlier, ok if you like your eggs so rubbery that your knife bounces off them & the hash browns were hard but swimming in oil. Felt sorry for the Reception staff as we were told there was no Manager on duty so they were left to deal with our complaints & they were very nice, we were given a further discount but this really didn’t compensate as we would have rather had a better stay. Definitely won’t be returning!
Stayed 1 night in Mar 2025

8/10 Good

JOHN STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Caroline

Disliked: Staff & service, property conditions & facilities

Not so good service

We arrived at 14.15 and was turned away at check-in. Strict 15.00 check-in unless obviously you pay extra early check-in charge. The two on reception just had no clue. The room was dated and bathroom door was not attached at bottom hinge. Also extractor fan grill was full of fluff didn’t look as if it had been cleaned in a long time. The pool and jacuzzi were amazing and very warm so this part of our stay made up for it a little bit. Overall would i use this hotel again. Well no i don't think we will
Stayed 1 night in Mar 2025

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

Good size room comfy bed & biscuits am every day are a nice touch. Rooms are in some TLC & fresh decoration
Stayed 3 nights in Mar 2025

4/10 Poor

Tracey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
On the outside the Oaks is a beautiful building set in lovely grounds. Unfortunately that is where it ends! Inside it is very dated and tired. Communal carpets are worn, torn and have tape suck on them in place. This presents a few trip hazards. No lift and lots of stairs and corridors even to get to the ground floor! The room was dated, tv was loose on the wall, bathroom door squeaked terribly and the shower drain made a horrendous noise throughout the whole time the shower was running. We booked 2 nights, understandably the room wasn’t cleaned on day 2, only the tray contents replaced. However my dirty coffee mug was just left, it would not have taken much effort to have replaced it with a clean one. I did ask at reception and was given a clean mug. We reported the shower issue to a young man on reception this morning and there was no interest whatsoever, only a bit of a laugh. Our corridor was narrow but made worse by four large trolleys stacked with towels being left there. The best part of our stay was the spa aside from the 15 minute wait as no one was behind the counter to help us. Such a pity as the property itself is very beautiful, needs a total refurb and people who care
Stayed 2 nights in Mar 2025

2/10 Terrible

Natalie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Stuart

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Gerd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Frühstück und gute Matratzen
Stayed 1 night in Feb 2025

6/10 Okay

Leslie

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel is looking very tired. The rooms were not as the pictures suggested they would be. It’s almost as if the room pictures were taken in another hotel. Dinner menu was very limited. Breakfast also limited no croissants, my full English was lukewarm and even though I had the large breakfast, it was quite small. The hotel needs a good clean. I would not stop at the Oaks again.
Stayed 1 night in Feb 2025

10/10 Excellent

KHALED

Stayed 1 night in Jan 2025

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and reception staff were very good. But bar staff were unhelpful and no room service.
Stayed 1 night in Jan 2025

10/10 Excellent

KHALED

Travelled with family and small children
Liked: Cleanliness, amenities
Good Venue.Clean Rooms.Check in and departure Excellent Service.Polite staff.Would recommend to friends and families.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good time,so comfortable and quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service
Very quiet. Local to town lovely walking areas .
Stayed 2 nights in Dec 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

RAYNOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was really good, only disappointment was the time the bar closed and not being able to get a coffee after we returned from our function off site otherwise we would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ali

Disliked: Cleanliness, property conditions & facilities, room comfort
Sink was blocked in the bathroom of room 142. Noisy room above and in the corridor near by. One has to walk through where people are dinning to get in or out. Clear signage needed for access to the spa and exits / car park.
Stayed 1 night in Dec 2024

4/10 Poor

Gerard

Disliked: Cleanliness, property conditions & facilities, room comfort

First time in Burnley Horel

Old facility that was somewhat upgraded but poorly. Floors under and behind the had heavy layer of dust Bathtub could be described as death trap as I had to hold onto side glad pane to prevent slipping Breakfast was too late;8:30am Staff were very helpful
Stayed 2 nights in Dec 2024

4/10 Poor

mark

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old property, more like a maze to get to your room which was old, musty and inneed of refurbishment, not good for kids more like an old folks home than a hotel.
Stayed 9 nights in Dec 2024