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Britannia Palace Hotel Buxton & Spa

4.0 star property
4-star Victorian hotel near Peak District National Park

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Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Staircase
Exterior
Meeting facility
2 bars/lounges

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Pool
  • 24/7 front desk

Explore the area

View in a map
Palace Road, Buxton, England, SK17 6AG
  • Place, The Crescent
    ‪3 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Place, Pavilion Gardens
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • 3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Compact Double Room

8.2 out of 10
Very good
(62 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(42 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

About the area

Buxton

In historical district.With a stay at this Buxton hotel, you'll be steps from Devonshire Dome and a 5-minute walk from Buxton Baths. Pump Room and Buxton Opera House are also within half a mile (1 km).

What's nearby

  • Devonshire Dome - 3 min walk - 0.3 km
  • The Crescent - 3 min walk - 0.3 km
  • Buxton Opera House - 4 min walk - 0.4 km
  • Pavilion Gardens - 4 min walk - 0.4 km
  • Poole's Cavern - 3 min drive - 1.7 km

Getting around

  • Buxton Station - 2 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Pavilion Gardens - ‬6 min walk
  • ‪Pavilion Gardens Cafe - ‬5 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪Buxton Brewery Tap House & Cellar - ‬3 min walk
  • ‪Seasons - ‬2 min walk

About this property

Britannia Palace Hotel Buxton & Spa

4-star Victorian hotel near Peak District National Park
Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square meters) and includes conference space. A sauna, a library, and a terrace are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

  • 186 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 172 sq ft of conference space
  • 16 sq m of conference space
  • Built in 1868
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open select days.

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includes taxes & fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Reviews

Britannia Palace Hotel Buxton & Spa Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 315 out of 1014 reviews
Rating 8 - Good. 353 out of 1014 reviews
Rating 6 - Okay. 181 out of 1014 reviews
Rating 4 - Poor. 105 out of 1014 reviews
Rating 2 - Terrible. 60 out of 1014 reviews

Reviews

10/10 Excellent

Emelda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

DK

Liked: Cleanliness, staff & service, property conditions & facilities
Perhaps more staff in dining area.
Stayed 2 nights in Jun 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, amenities
The Palace Hotel is an imposing and very grand institution, doing its best to keep afloat in the c21. It feels like it has cut its costs - particularly staffing - to the bone. But it still gives a feeling of granduer. The food is good. Pity the coffee etc machines don't work too well!
Stayed 3 nights in Jun 2025

6/10 Okay

Karina

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Tracy

Business traveller
Liked: Cleanliness, staff & service, room comfort

Decidedly Average

Hotel looks stunning from afar, but everything is decidedly average at best. Everything is very basic, food is boring with limited choices at both breakfast and in the evening. Rooms are clean with basic amenities. Probably wouldn’t stay again as nicer places in the area including Premier Inn
Stayed 1 night in Jun 2025

4/10 Poor

Adrian

Disliked: Cleanliness, staff & service, room comfort
Reception staff customer service was shocking and not professional On check out older gentleman was very professional
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotwl is in a great location. Some parts a bit tired but clean apart from rubbish in done spa lockers. Breakfast was really nice. Main issue was that 'everything is extra'. Cqr parkng, WiFi, use of pool and spa. In the end though that worked well because we had the pool and gym pretty much to ourselves. Lovely deep tissue massage!
Stayed 2 nights in Jun 2025

10/10 Excellent

Allen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my fifth stay at the Palace Hotel, I also go to Buxton Opera House to see a show. We booked dinner and breakfast at the hotel.Check in was great, very pleasant receptionist.Our evening meal last night was lovely, great service from a pleasant waitress and the meal was very tasty! I had a good night's sleep in room 301,it has has a new bathroom suite with a lovely shower, I had no noise disturbances from other guests going into their rooms. Self service breakfast was great! I absolutely love walking down the grand staircase. It's a gorgeous hotel and I love when I get a room with a view of the Buxton hills!
Stayed 1 night in Jun 2025

10/10 Excellent

Damian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was working in Bakewell this morning, approximately 12 miles from Buxton. I know Buxton very well, but have never previously stayed at The Palace. Absolutely fabulous authentic Victorian Hotel, beautifully restored, very comfortable room and great value. I will definitely stay again.
Stayed 1 night in Jun 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel

A comfortable stay in a very nice hotel. If you have problems walking, ensure you get a room close to the lifts, as we had a considerable walk including stairs to our room. I would prefer parking to be included in the cost of the stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Staff very good
Stayed 3 nights in Jun 2025

8/10 Good

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely old lady from the start of travel by train in the Victorian period. The main state rooms are remarkable and the situation of the hotel looking out over Buxton is wonderful. I stayed in one of the cheaper rooms, it was well appointed and everything was clean and comfortable. At the price it was very satisfactory, I can recommend it
Stayed 1 night in Jun 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel full of original features and character. Clean, comfortable room and got a bargain stay! Beautiful gardens and so close to shops, restaurants and pubs and beautiful park. Loved it! Will stay again & recommend to others
Stayed 1 night in Jun 2025

4/10 Poor

Philip

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We stayed one night and were glad we didn’t stay longer. Upon arrival, signs stated parking cost £5, and as guests, we expected it to be free, but it wasn’t. All hotel facilities, like the pool and gym, cost extra. Our room was upstairs, small, with two single beds pushed together to mimic a double, and a confusing layout of corridors. We didn’t eat at the hotel, choosing instead to visit local pubs and restaurants. Before dinner, we asked Jane, the supervisor, for two extra pillows and a bathmat. She offered a hand towel as a bathmat but had only one pillow available. We asked her to find another pillow, promising to return later. When we came back around 10 pm, she only had one pillow, explaining she couldn’t take one from the 13 empty rooms because of hotel policy. We found this ridiculous for a 4-star hotel and asked to see the manager. Jane said David had sourced the pillows, but the process was unnecessary and frustrating. Overall, the experience was disappointing with poor service, hidden charges, and lack of basic amenities.
Stayed 1 night in Jun 2025

4/10 Poor

Thomas

Liked: Staff & service
Very dated, bed uncomfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went with friends. Had a great time in buxton. The hotel is very grand looking. Love the oldie worldie look. Breakfast was good. If I had one thing to say I would say the bedroom was slightly tired looking. But we was hardly in it, but if we were staying longer I would have liked it a bit better. Pretty basic. But overall we would definitely stay here again. Great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Roman

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The charm of the hotels of this brand is history. Mostly youth do not understand these establishments, so visitors are mostly older people.
Stayed 1 night in May 2025

6/10 Okay

John

Stayed 1 night in Jun 2025

4/10 Poor

Caroline

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Spoke to Yassi on chat. Hotel not responsive. Emailed called previous to visit. No reply or call back. Room unclean. Had to pay for parking and to use leisure centre which
Stayed 1 night in May 2025

8/10 Good

James

Liked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For how much we paid the hotel it’s been so disappointing. Check in at 4pm and check out at 10am not even 24 hour stay. One towel to share between two people, no bath mat, the bed had human hair in it and it’s an out dated old place. Honestly travel lodge would have been, cleaner, nicer and cheaper. So disappointing.
Stayed 1 night in May 2025

8/10 Good

Freya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Absolutely beautiful, grand hotel with excellent staff. I booked a compact double room and we had a spacious, clean family room, with comfortable beds. However, the bathroom was long and slim. We had to side step to get past the bath to the toilet, and when sat on the toilet your knees touch the bath. We also used the spa facilities which were a nice addition. However, we had to wait at the reception desk for over 10 mins for a member of staff to show up. There were only communal changing facilities, the hairdryers were very tired, plenty of things out of order (sink, shower) and there was a cracked drain at the side of the pool. Despite this we had a nice overnight stay and would come back after the hotel and spa has some renovations/maintenance.
Stayed 1 night in May 2025

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025