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Britannia Palace Hotel Buxton & Spa

4.0 star property
4-star Victorian hotel near Peak District National Park

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Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Exterior
2 bars/lounges
Meeting facility
Staircase

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • 24/7 front desk
  • Pool
  • Parking available

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Devonshire Dome
    ‪3 min walk‬
  • The Crescent
    ‪3 min walk‬
  • Buxton Opera House
    ‪4 min walk‬
  • Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • 3.3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(15 reviews)
  • 3.3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

8.0 out of 10
Very good
(47 reviews)
  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(40 reviews)
  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Buxton

In historical district.With a stay at this Buxton hotel, you'll be steps from Devonshire Dome and a 5-minute walk from Buxton Baths. Pump Room and Buxton Opera House are also within half a mile (1 km).

What's nearby

  • Devonshire Dome - 3 min walk - 0.3 km
  • The Crescent - 3 min walk - 0.3 km
  • Buxton Baths - 3 min walk - 0.3 km
  • Buxton Opera House - 4 min walk - 0.4 km
  • Pavilion Gardens - 4 min walk - 0.4 km

Getting around

  • Buxton Station - 2 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Costa Coffee - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Seasons - ‬2 min walk
  • ‪Railway Hotel - ‬6 min walk
  • ‪Buxton Tap House - ‬3 min walk

About this property

Britannia Palace Hotel Buxton & Spa

4-star Victorian hotel near Peak District National Park
Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square meters) and includes conference space. A sauna, spa services, and a library are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

  • 186 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 172 sq ft of conference space
  • 16 sq m of conference space
  • Built in 1868
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English

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Exterior

Old Hall Hotel

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  • Pet-friendly
  • Free WiFi
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4.2 out of 5, Very good, 1,002 reviews
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • Elevator
  • Thin carpet in room

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 175 out of 1002 reviews
Rating 4 - Poor. 104 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff as always Walked everywhere
Stayed 2 nights in Mar 2025

10/10 Excellent

robert

Stayed 1 night in Feb 2025

4/10 Poor

Diane

Travelled with partner
Liked: Cleanliness, staff & service
Lovely old building. Staff very friendly. Cleanliness was very good. But mattress and pillows were very uncomfortable. Could have gone and asked for more pillows to solve the problem with the pillows, but was already in my pjs. Also, was surprised that I had to pay for parking as I am sure it said that parking was free when I booked???
Stayed 1 night in Mar 2025

8/10 Good

Trevor

Travelled with partner
Liked: Staff & service, property conditions & facilities
J
Stayed 2 nights in Mar 2025

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only stayed for 1 night but staff were friendly and helpful and room was clean with all amenities. close to opera house and restaurants in Buxton. was unaware of £5 parking charge until we got there so i either missed it or it wasnt mentioned on property details
Stayed 1 night in Mar 2025

2/10 Terrible

Rob

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not bad hotel but room wanst cleaned to a fantastic standard staff were accommodating though
Stayed 3 nights in Mar 2025

8/10 Good

Pauline

Travelled with partner
Liked: Staff & service, amenities
It's a grand hotel and my second stay. Perfect location for Buxton town centre. The Breakfasts are good.The hotel does need some TLC. The bathroom sink was cracked but we were only there for one night.
Stayed 1 night in Mar 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for shops and bars only 10 minutes easy walk
Stayed 1 night in Mar 2025

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enand my partner will be going again really.soon
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was handy for Buxton town. Room was ok, bathroom set in the eaves so insufficient height for the shower if you're tall. Separate toilet also in eaves only really suited to a smaller adult! Tried the pool and gym area but again only ok. Reception area good as plenty of spaces to sit. Would I stay here again, probably not.
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Bring earplugs and noise cancelling headphones, if your window is near the hotels ventilation system it will be very loud 24/7. Otherwise the hotel has a beautiful exterior and communal interior areas for the cheap price.

6/10 Okay

Lynn

Travelled with group
Not enough staff on the floor. The pool was really too cold and the attendantvea#cquite cheeky when he was told. Several people commented on how cold the pool was
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Trip in the Sun !

Another great stay at the Palace ! Been renovated and improved. Public areas are lovely and reception staff helpful. Our room was spacious, clean and fresh.
Stayed 3 nights in Mar 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed at Palace before and had a larger room at the front which was nicer. The room was clean and tidy nonetheless with all one would expect. Paying extra for onsite parking is a nuisance but am aware of it now. Very nice character building to stay in with great access to local amenities.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of check in, helpful staff, very nice bedroom, great breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value.

A very nice hotel, friendly helpful staff, beautiful grounds. Good breakfast. Very good value. A good nights sleep.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Past its prime

Excellent service from Suzanne on reception. The hotel lobby and lounge were beautiful - but the room was tiny with a noisy a/c duct outside the window and the bed/pillows were terrible.
Stayed 1 night in Mar 2025

8/10 Good

sarah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
A very grand hotel if a bit dated now. We shouldn't have to pay extra for parking or the 'spa' as hotel guests. (Spa changing rooms were dirty and showers mouldy, a weird smelling tiny sauna and stream room). Understaffed and inefficient breakfast service, maitre de was having to clear tables and multi-task, she could have done with someone managing the youngsters clearing table and telling her when and where tables were available. A 20 mins wait queueing to be seated is simply not acceptable at breakfast.
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Entrance hall, lounge and dining areas were grand however bedrooms were shabby and dated. Bar facilities after 5pm were limited and poor service.
Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Travelled with family and small children
Liked: Cleanliness
Tired splendour cashing in on its central location.
Stayed 2 nights in Feb 2025

6/10 Okay

Jill Marjorie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025