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NH Collection Cáceres Palacio de Oquendo

4.0 star property
4-star hotel in Caceres Old Town, connected to the convention center

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Photo gallery for NH Collection Cáceres Palacio de Oquendo

Sports facility
Lobby
Property amenity
Exterior
Tapas bar, alfresco dining, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Plaza San Juan, 11, Cáceres, Caceres, 10003
  • Place, Casa del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Santa Maria Cathedral
    ‪3 min walk‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(40 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (View)

Superior Room (View)

Superior Room (View)

9.0 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the area

Cáceres

City center retreat .With a stay at this Caceres Old Town hotel, you'll be steps from San Juan Church and Casa Mudejar. Visual Arts Centre Helga de Alvear Foundation and Star Archway are also within half a mile (1 km).

What's nearby

  • Casa del Sol - 3 min walk - 0.3 km
  • Golfines de Abajo Palace - 3 min walk - 0.3 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Santa Maria Cathedral - 3 min walk - 0.3 km
  • Church of San Mateo - 3 min walk - 0.3 km

Getting around

  • Cáceres Station - 13 min drive
  • Badajoz (BJZ-Talavera La Real) - 93 min drive

Restaurants

  • ‪La Taperia - ‬1 min walk
  • ‪La Tapería - Torre de Sande - ‬3 min walk
  • ‪BOS - ‬1 min walk
  • ‪taperia los ibericos - ‬3 min walk
  • ‪La Traviata - ‬3 min walk

About this property

NH Collection Cáceres Palacio de Oquendo

4-star hotel in Caceres Old Town, connected to the convention center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 3260 square feet (303 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly NH Collection Cáceres Palacio de Oquendo.

This 4-star Cáceres hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 5 levels
  • 3260 sq ft of conference space
  • 303 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Cáceres Palacio de Oquendo offers 86 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 11 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 to 18 per person
  • Nearby parking fee: EUR 11 per day (295 ft away)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Oquendo
Nh Palacio Oquendo
Nh Palacio Oquendo Caceres
Nh Palacio Oquendo Hotel
Nh Palacio Oquendo Hotel Caceres
Palacio Oquendo
NH Collection Cáceres Palacio Oquendo Hotel Caceres
NH Collection Cáceres Palacio Oquendo Hotel
NH Collection Cáceres Palacio Oquendo Caceres
NH Collection Cáceres Palacio Oquendo
NH Collection Cáceres Palacio de Oquendo Hotel
NH Collection Cáceres Palacio de Oquendo Cáceres
NH Collection Cáceres Palacio de Oquendo Hotel Cáceres

NH Collection Cáceres Palacio de Oquendo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 455 out of 650 reviews
Rating 8 - Good. 141 out of 650 reviews
Rating 6 - Okay. 32 out of 650 reviews
Rating 4 - Poor. 10 out of 650 reviews
Rating 2 - Terrible. 12 out of 650 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities
Beautiful medieval age building, very well preserved and updated rooms and bathrooms. The staff was awesome. Breakfast was a delight!!!
Stayed 1 night in Oct 2025

2/10 Terrible

Brad

The Hotel looks really nice but !!!! It’s in an ancient part of town with very narrow streets and we were in our Car. There is no parking at the hotel and the whole of the Historic area is covered with cameras which are monitored by the police ! Don’t take a car to this Hotel.
Stayed 1 night in Nov 2025

6/10 Okay

Victor, Guatemala

Stayed 1 night in Oct 2025

10/10 Excellent

Johanna, Boca Raton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo impecable. Muy buen hotel y la localizacion mejor imposible
Stayed 1 night in Nov 2025

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location right on the main square in the historic district, beautiful hotel, elevator and large rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo bien. Me gustó la ubicación y el servicio.
Stayed 3 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained hotel with amazing linens, spacious rooms , and helpful staff. The visit to the very close medieval town was well worth at least a half day or more.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is wonderful. In a fantastic location, very helpful staff. Parking a little complex but the hotel is in the old town so don’t let that bother you if you are driving.
Stayed 1 night in Oct 2025

6/10 Okay

David

Stayed 1 night in Aug 2025

10/10 Excellent

Gabriela, Dagsboro

Stayed 1 night in Jul 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service from the reception staff. The restaurant is excellent. The room was very spacious with a very comfortable bed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Stayed 4 nights in Jun 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla, Bothell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a gorgeous hotel, right in the middle of the old town. The rooms were beautiful, modern, and clean, and staff went out of their way to be friendly and helpful. Parking was secure and close by, and staff were very helpful providing directions on check in. Such an amazing stay, we would return in a heartbeat.
Stayed 1 night in Jun 2025

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and elegant. Amazing rooms. Friendly and professional staff. Restaurant in hotel. Close to everything.
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara, Gardnerville

Travelled with family
Liked: Cleanliness, amenities
Always a pleasure to stay at NH hotels. Clean, lovely, great staff.
Stayed 2 nights in May 2025

10/10 Excellent

Renier

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was very warm so we requested lowering the air conditioner temperature and the manager refused saying that based on the outside weather he was not. Inconsiderate of guests comfort and well being.
Stayed 2 nights in May 2025

10/10 Excellent

Roberto Jorge, San Isidro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is to arrive from the parking lot that is more than 6 blocks from the hotel, we had to load with the suitcases; At the exit to search for the parking lot the road is very difficult, I lost several times.
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was wore out and with scratches all over the floor. Frame of bathroom door was out. Poor property maintenance. Mini bar not operational - refrigerator not working. Breakfast buffet service was slow and not very friendly. They seemed to be understaffed. Reception personnel was good and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Catharine

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel, and well situated. The staff excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant in the hotel served an excellent buffet breakfast. The dinner was absolutely delicious.
Stayed 1 night in Mar 2025