Pullman Cairns International

5.0 star property
5-star luxury hotel near Cairns Esplanade

Choose dates to view prices

Photo gallery for Pullman Cairns International

Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Executive Suite, 1 King Bed, Harbour View | View from property
Rejuvenated Deluxe Room Twin, Harbour View | View from property
Outdoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar

Explore the area

Map
17 Abbott Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪3 min walk‬
  • Reef Fleet Terminal
    ‪5 min walk‬
  • Cairns Marlin Marina
    ‪8 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

Grand Superior City Mountain Twin

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Harbour View

  • 80 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Suite, Mountain View

  • 72 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Rejuvenated Deluxe Room, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Rejuvenated Superior Room, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Suite (Executive)

  • 75 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Rejuvenated Deluxe Room Twin, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Rejuvenated Superior Room Twin, City Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Classic Twin Room, 2 Double Beds, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Classic Twin Room, 2 Double Beds, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 Queen Bed, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Queen Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Cairns

Central Cairns getaway .Within a 10-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Reef Fleet Terminal. Cairns Zoom and Wildlife Dome and Reef Hotel Casino are also within half a mile (1 km).

What's nearby

  • Reef Hotel Casino - 2 min walk - 0.2 km
  • Cairns Esplanade - 3 min walk - 0.3 km
  • Reef Fleet Terminal - 5 min walk - 0.4 km
  • Cairns Marlin Marina - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 15 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Hemingway’s Brewery - ‬4 min walk
  • ‪Hilton Executive Lounge - ‬4 min walk
  • ‪Bar36 - ‬3 min walk
  • ‪Six Degrees Bar and Lounge - ‬5 min walk
  • ‪Cafe Sunrise - ‬4 min walk

About this property

Pullman Cairns International

5-star luxury hotel near Cairns Esplanade
Pullman Cairns International offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Pullman Cairns International. For a fee, parking is available.

This 5-star Cairns hotel is smoke free.

  • 1 building
  • 321 guestrooms or units
  • 16 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Pullman Cairns International offers 321 accommodations with minibars and safes. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Languages

English, French, Japanese, Spanish

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 20 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 39 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from March 19 2025 to August 4 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Covered self parking fee: AUD 20 per day
  • Late check-out fee: AUD 20
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Cairns International
Pullman Hotel Cairns International
Sebel Hotel Cairns
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Pullman Cairns International Hotel
Pullman International Hotel
Pullman International
Pullman Cairns Cairns
Pullman Cairns International Hotel
Pullman Cairns International Cairns
Pullman Cairns International Hotel Cairns

Pullman Cairns International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Masaru, Hino-shi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and property. It doesn't have multiple dinner options but there are bunch of amazing restaurants around the hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many restaurants and casino. Good views. Lovely pool area. Staff were terrific. Only I drawback -as I love a nightcap - the bar closes too early!

8/10 Good

Dianne

Liked: Staff & service
The hotel is lovely. Unfortuantely I was given a room that had a very strong mould smell. There was black mould on the ceiling. I was moved into a clean renovated room. When I tried to phone in the morning, to extend my stay reception did not pick up, so I decided to check out and moved on to a lovely hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable, the room was quiet with an amazing view. We enjoyed the pool, but pity half of it was closed. It was impossible to order anything from room service while around the pool, we had to walk down to the restaurant to order. But over all an enjoyable stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is very well presented and nice. Breakfast was really nice. The pool needs an urgent upgrade. Our room has an interconnecting door and I could hear every conversation from the people next door, taking very loudly until 3am.. No privacy. This is a deal breaker and I would not stay in this hotel again.
Stayed 6 nights in Feb 2025

10/10 Excellent

MARC

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Pauline

It is good
Stayed 3 nights in Jan 2025

10/10 Excellent

kurukulasuriyage Gayani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time!
Stayed 4 nights in Jan 2025

10/10 Excellent

Randeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and thoroughly enjoyed the Pullman. Dylan at the front desk was super helpful and polite. He did all he could to upgrade us to an even better room just because!! The buffet breakfasts were a great start to the day. Jesse at the adventures desk was totally honest and helpful about what excursions we should take. Thanks for a wonderful holiday!!!
Stayed 7 nights in Jan 2025

4/10 Poor

Donna

Travelled with group
Disliked: Staff & service
There was no cold water when we were checking out and when I let the hotel know about it they were not very helpful. I made the first call that was not followed up on and when my second call reached the manager on call he was rude and unapologetic.
Stayed 5 nights in Jan 2025

8/10 Good

Rabieh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rejuvenated rooms with a mountain room was excellent and staff were very nice. Only thing was the pool, half of it was under reconstruction so couldn’t be used.
Stayed 5 nights in Jan 2025

10/10 Excellent

Helene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👌
Stayed 1 night in Jan 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Theodore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything we were looking for…clean, friendly staff and close to shopping/restaurants.
Stayed 2 nights in Jan 2025

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o
Stayed 3 nights in Jan 2025

10/10 Excellent

Jing

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Simon Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ben in the public bar was a star.
Stayed 3 nights in Jan 2025

8/10 Good

Kari

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has a grand entrance to drive up to. The rooms are large and well appointed. However, it seems like the front desk staff, at least the ones I dealt with, are not the top team. I'd ask a question and get an off topic response. Then I'd have to repeat myself. While this could be a luxury property, they need to make some cosmetic improvements like: the pool needs to be resurfaced, the roof and siding of the adjacent building needs to pressure washed and painted. It's located in a fantastic area, but many shops and restaurants closed during covid and never reopened. However, there's more than enough to satisfy. The waterfront area is just a few blocks away and is wonderful. There's plenty of shopping and the night market is near. All in all, I did enjoy my stay with some minor hiccups.
Stayed 5 nights in Jan 2025

8/10 Good

James

Stayed 4 nights in Jan 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

CARLOS, SHELBY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative I have was that the concierge was never at their station. The staff was friendly and helpful and the rooms were very nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

STEVEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very modern, easy walk to city attractions Best steak in years at restaurant
Stayed 3 nights in Jan 2025

10/10 Excellent

Ricken, Detroit

Stayed 2 nights in Jan 2025