See all properties

The Benson Hotel

4.0 star property
4-star Art Deco hotel near Cairns Esplanade

Choose dates to view prices

Photo gallery for The Benson Hotel

Suite
1 bedroom, premium bedding, pillowtop beds, laptop workspace
Reception
Terrace/patio
Outdoor pool, open 6:00 AM to 9:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
44-56 Grafton Street, Cairns, QLD, 4870
  • Place, Reef Hotel Casino
    ‪3 min walk‬
  • Place, Cairns Esplanade
    ‪5 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Terrace/patio

Deluxe Room, 1 King Bed, Terrace

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Suite

  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Bathroom

Standard Queen Room

  • Sleeps 4

Deluxe Terrace Room

  • Sleeps 2

View all photos for Standard King Room

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard King Room

  • Sleeps 2

Superior Queen With View

  • Sleeps 4

Benson Suite

  • Sleeps 2

Superior King With View

  • Sleeps 3

View all photos for Standard Accessible Room

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Accessible Room

  • Sleeps 2

About the area

Cairns

Heart of Cairns.A stay at this Cairns Central Business District hotel places you steps from Reef Teach and within a 5-minute walk of The Cairns Museum. Cairns Esplanade and Cairns Historical Society Museum are also within half a mile (1 km).

What's nearby

  • Reef Hotel Casino - 3 min walk - 0.3 km
  • Cairns Night Markets - 5 min walk - 0.4 km
  • Cairns Esplanade - 5 min walk - 0.5 km
  • Cairns Central Shopping Centre - 5 min walk - 0.5 km
  • Reef Fleet Terminal - 6 min walk - 0.6 km

Getting around

  • Cairns Station - 9 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Caffiend - ‬1 min walk
  • ‪Blackbird Espresso - ‬1 min walk
  • ‪Annee's Caphê - ‬2 min walk
  • ‪Candy - ‬1 min walk
  • ‪BOBZIP - ‬2 min walk

About this property

The Benson Hotel

4-star Art Deco hotel near Cairns Esplanade
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2885 square feet (268 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at The Benson Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 1 building
  • 101 guestrooms or units
  • 10 levels
  • 2885 sq ft of conference space
  • 268 sq m of conference space
  • Built in 1984
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Benson Hotel offers 101 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and change of towels can be requested.

Similar properties

Outdoor spa tub
Cairns Harbourside Hotel
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,010 reviews
The price is CA $148
CA $163 total
includes taxes & fees
Dec 10 - Dec 11
Cairns Harbourside Hotel

Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 32 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Reviews

The Benson Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 242 out of 481 reviews
Rating 8 - Good. 155 out of 481 reviews
Rating 6 - Okay. 57 out of 481 reviews
Rating 4 - Poor. 18 out of 481 reviews
Rating 2 - Terrible. 9 out of 481 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with beautiful bathroom. Great view. Helpful staff. My only complaint about the room is that we had two beds and one bedside table and lamp. Walking distance to the shopping complex and to the Esplanade. Close to many restaurants and coffee shops.
Stayed 10 nights in Aug 2025

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for a stay in Cairns and visiting The Reef
Stayed 3 nights in Aug 2025

8/10 Good

michelle

Liked: Cleanliness, property conditions & facilities
Was very convenient to walk everywhere close to shops and restaurants
Stayed 3 nights in Jul 2025

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in the centre of the city. Most businesses areas are walking distance. Excellent location 😍.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Benson was conveniently located near many of the attractions in downtown Cairns. The property is recently renovated and the condition of our room was great. Would recommend this hotel!
Stayed 1 night in Jul 2025

8/10 Good

Peter

Stayed 5 nights in Jul 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed 5 nights and the breakfast included was very average same food each day and variety was very simple and the staff were very sad. We attended the cocktail half price on Friday evening and was not offered the free canapés. The bar Manger was a complete smart ass and locked us on the balcony on our last day. Place was overall nice and central to cairns only a 8 min walk to the esplanade.
Stayed 5 nights in Jul 2025

8/10 Good

Kylie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Will stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. Great buffet breakfast. Enjoyed the pool.
Stayed 6 nights in Jul 2025

10/10 Excellent

Del

Liked: Cleanliness, staff & service, property conditions & facilities
Was a bit of a walk away from the esplanade but
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Wushuang

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Siddharth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable stay. The staff at reception was great.
Stayed 2 nights in Jun 2025

6/10 Okay

Robyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was nothing unique about the property. It was clean & central & the car park was a plus. However we had a great big air conditioner outlet outside of our room which could be heard at all hours. That really spoilt our stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Deline

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Good service the location is close to everything Shopping Centre, Bank, Esplanade, Casino, Ferry, Bus, cost was reasonable for Cairns, nice hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Olivia

Stayed 3 nights in Jun 2025

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are ok and nice and clean The bad points A/C. Loud even on low settings Breakfast was cold the whole hot selection was cold
Stayed 1 night in Jun 2025

10/10 Excellent

Pavel, Caringbah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the heart of Cairns. Clean, cosy, delicious food (Eugene the Chief is amazing). Everything is around the corner. Wish no better for a good vocation.
Stayed 6 nights in May 2025

10/10 Excellent

Kwan

Liked: Cleanliness, staff & service, property conditions & facilities
All was good just the shower recess needs more scrubbing.
Stayed 2 nights in May 2025

8/10 Good

naomi

Liked: Staff & service, room comfort
Central location and we got it for a good price. Room was comfortable and in good condition. Housekeeping was a bit hit and miss. Sometimes we got shower gel/ toilet roll/coffee sometimes we didn’t. It was quickly rectified when we spoke to staff. Pool area was very clean but not the most appealing pool area I gave ever seen. The bar appears to only be open on Fridays and Saturdays. Happy hour on both of these evenings with live music and free finger food on Friday evening. I would definitely stay there again for the right price.
Stayed 7 nights in May 2025

6/10 Okay

Jade

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Clean, friendly. Noisy. Could hear everything from in the hallways from people walking through late ai night probably from drinking and partying
Stayed 2 nights in May 2025