Note fondée sur 187 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 oct. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2018 par vinny patel, Gestion de l’hôtel
Thank you for you kind comments and review we look forward to your next stay.We thank you for you continued loyalty to ECONO LODGE.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
The garbage outside of my room was overflowing and stayed that way the whole time. There was NO TOILET PAPER! The shower had no drainage and overflowed onto the bathroom floor, and into the room itself. It was horrible. The smoke alarm was not connected. I want my money back! When I reported this to the young lady at the desk she said I'm sorry....but there was no compensation for my discomfort.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Regional Manager, Gestion de l’hôtel
Dear Nick,Thank you for sharing your recent experience at our hotel. We sincerely apologize for the challenges you encountered during your stay, and we appreciate your feedback as it helps us address and improve our services.We regret to hear about the issues with your past stay. Your experience does not align with our standards, and we are genuinely sorry for any inconvenience caused.We would like to emphasize that your satisfaction is of utmost importance to us, and we encourage guests to bring any concerns to our attention promptly to ensure matters are resolved promptly. This enables us to address and resolve issues in a timely manner, ensuring a more enjoyable stay for you. Had they been made aware of these issues during your stay and before check out the following morning they would have taken immediate action, potentially offering an immediate room change or refund.Once again, we apologize for the inconvenience you experienced. Your feedback is invaluable to us, and we are taking immediate steps to address the issues you raised.Best regards,Econo Lodge
par un voyageur
Publié le 24 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Mona, Gestion de l’hôtel
Dear Brittany,We hope this message finds you well. Thank you for reaching out to us and sharing your recent experience with Econo Lodge Calhoun. We genuinely appreciate your feedback, and we want to address your concerns regarding your recent attempt to check in.Firstly, we would like to extend our sincere apologies for any inconvenience you may have experienced during your stay. As part of our commitment to maintaining a clean and comfortable environment for all guests, we do implement certain policies to address past incidents that may impact the quality of our accommodations for future stays. We value your feedback and appreciate the opportunity to improve our services. We understand that your expectations were not met, and we take your feedback seriously as we continuously strive to enhance our services.
par un voyageur
Publié le 21 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 janv. 2024 par GM, Gestion de l’hôtel
Dear Brittany,Thank You for Your 5-Star Rating and Continued Patronage!We hope this message finds you well. We wanted to extend our sincere thanks for your recent 5-star rating regarding your stay at our motel. Your feedback is invaluable to us, and we're thrilled to hear that you had a positive experience.Your loyalty as a guest is truly appreciated. It's customers like you that make our work so rewarding, and we are grateful for the trust you place in us each time you choose our motel.GMEcono Lodge Calhoun
par un voyageur
Publié le 21 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 janv. 2024 par Econo Lodge, Gestion de l’hôtel
Dear Brittany,We wanted to take a moment to express our sincere gratitude for your continuous support and for giving our hotel a perfect rating of 10/10. We appreciate you giving us another chance to make your experience more memorable. Your positive feedback means a lot to us, and we are thrilled to hear that you have enjoyed your experiences with us.Thank you for being a valued guest and for choosing to return to our hotel. We truly appreciate your loyalty, and we look forward to welcoming you back for many more memorable stays.Warm regards,Econo Lodge Calhoun
par un voyageur
Overall a good stay
Publié le 11 janv. 2024 sur HotelsMy stay was pretty good. Very quiet for the most part. Comfy. Cleanliness was a bit of an issue, but it was mainly just dirt on the floor, everything else was good.
Commentaires de Gestion de l’hôtel
12 janv. 2024 par GM, Gestion de l’hôtel
Dear Brittany,Thank you for your recent stay with us! We're delighted to know that you found the atmosphere quiet and the accommodations comfortable. Your feedback regarding the floors is noted, and we apologize for any inconvenience. Rest assured, we'll take immediate steps to address the issue. We appreciate your valuable input and hope to have the pleasure of hosting you again for an improved experience.Best regards,Management Econo Lodge Calhoun
par un voyageur
Publié le 19 août 2023 sur Expedia
par un voyageur
Publié le 23 juill. 2023 sur Expedia
Needs to have some work on the road and make it look good and nice.
Inside the room is very clean and nice.
No shampoo or anything but I wash my hair with soap and it smells good 😊
par un voyageur
It was ok
Publié le 10 juin 2023 sur HotelsThe motel is under construction and is an older building. The gentleman in the office was very nice. We had a very late check in and discovered that there was no soap or toiletries in the room. Yes we could have walked down to the office but it was midnight and we were tired so my girlfriend luckily had a small soap in her purse. The beds were very comfortable so it was ok for one night.
par un voyageur de Deltona
Publié le 6 juin 2023 sur Expedia
Do not stay here. Filthy location. Terrible customer service. Electric code violations in room making it a fire hazard. Holes in sheets. Run away
Commentaires de Gestion de l’hôtel
28 juill. 2023 par GM, Gestion de l’hôtel
Dear Todd, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. As an Expedia member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
