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Hilton Garden Inn Cali Ciudad Jardin

3.5 star property
3.5-star spa hotel near Jardin Plaza Shopping Center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Cali Ciudad Jardin

Bar (on property)
Minibar, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; Regional cuisine
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Calle 15 A # 100 - 21, Cali, Valle del Cauca, 760032
  • Place, Jardin Plaza Shopping Center
    ‪3 min walk‬
  • Place, Unicentro Shopping Center
    ‪12 min walk‬
  • Place, Fundacion Valle del Lili
    ‪13 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪41 min drive‬

Room options

Two Double Room

  • Sleeps 4

King Room

  • Sleeps 3

Queen Room

  • Sleeps 2

One Bedroom King Suite with Sofabed

  • Sleeps 4

King Room With Balcony

  • Sleeps 3

One Bedroom King Suite with balcony and Sofabed

  • Sleeps 4

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.8 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, soundproofing

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Hearing)

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible, Balcony (Hearing)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

King Room with Balcony-Hearing Accessible

  • Sleeps 3

King Room-Hearing Accessible

  • Sleeps 3

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About the area

Cali

Ciudad Jardín stay.Within a 15-minute walk of this Ciudad Jardín hotel, you'll find Jardin Plaza Shopping Center and Fundacion Valle del Lili. Unicentro Shopping Center and Holguines Trade Center are also within 2 miles (3 km).

What's nearby

  • Universidad del Valle - 1 min walk - 0.1 km
  • Jardin Plaza Shopping Center - 3 min walk - 0.3 km
  • Unicentro Shopping Center - 12 min walk - 1.0 km
  • Fundacion Valle del Lili - 13 min walk - 1.1 km
  • Holguines Trade Center - 13 min walk - 1.2 km

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 48 min drive

Restaurants

  • ‪Açai Juice Jardín Plaza - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Las Delicias de Will's - ‬4 min walk
  • ‪Il Forno - ‬7 min walk
  • ‪Mis Carnes Parrilla - ‬8 min walk

About this property

Hilton Garden Inn Cali Ciudad Jardin

3.5-star spa hotel near Jardin Plaza Shopping Center
Hilton Garden Inn Cali Ciudad Jardin offers its guests a full-service spa, a hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A fitness center, spa services, and a terrace are also featured at the business-friendly Hilton Garden Inn Cali Ciudad Jardin. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Cali hotel is smoke free.

  • 94 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hilton Garden Inn Cali Ciudad Jardin offers 94 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Prana. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; COP 55,000 for adults and COP 55,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 50000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 50000 for adults and COP 50000 for children
  • Airport shuttle fee: COP 90000 per vehicle (one-way)
  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel MS 100 Ciudad Jardín Cali
MS 100 Ciudad Jardín Cali
MS 100 Ciudad Jardín
Hilton Garden Inn Cali

Hilton Garden Inn Cali Ciudad Jardin Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 280 out of 461 reviews
Rating 8 - Good. 108 out of 461 reviews
Rating 6 - Okay. 35 out of 461 reviews
Rating 4 - Poor. 17 out of 461 reviews
Rating 2 - Terrible. 21 out of 461 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

roberto

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Edison A

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Yerandys

Stayed 3 nights in Jul 2025

10/10 Excellent

Yerandys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Staff was great, room was excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shannon

Stayed 2 nights in Sep 2025

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Ariel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The front desk / reception staff were great! Very attentive, always with a smile and a hello. Wonderful restaurant options in the hotel. We enjoyed the Petronio experience, the cazuela de mariscos was amazing! Overall the property for me ⭐️⭐️⭐️⭐️. The only point to criticize was the elevator hygiene / cleanliness. The carpet had an odd smell and the elevator itself was not being treated/cleaned as it should be. Also need to mention that the bed sheets were not changed the only time we asked for them to be. Overall a very good experience and I would definitely recommend this property if you decide to visit Cali.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dion Delvin

Stayed 1 night in Aug 2025

8/10 Good

Felipe

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Bien pero….

Muy amables , los cuartos están bien , el aire no se podía ajustar , el control del TV no funcionaba bien y el sensor de humo empezó a hacer un sonido la primera noche cada cierto tiempo y nos tocó llamar a las 3 am y lo quitaron. De resto estuvo bien la estadía
Stayed 3 nights in Aug 2025

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Caroll

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got two rooms and both of them were always clean, no need to remind anyone for clean towels or toilet paper. Every staff member staring from when we fist arrived which was Sergio was amazing and accommodating. Very close to restaurants and mall. Food is amazing, you can order what you like at any time of the day. If you’re looking for a safe clean place .. you need to consider this hotel and location.
Stayed 8 nights in Aug 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 5:star hotel. Friendly staff who all say good morning and Hello whenever they see you. Safe location
Stayed 7 nights in Aug 2025

10/10 Excellent

Carlos Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

tamia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was very good. All the food tasted great. Good internet access. The bed was a bit firm but clean room overall. I was pleased with the overall hotel and services. I would definitely recommend this hotel to travelers.
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Naysla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had the pleasure of staying here for five days, and our experience was wonderful from start to finish. The staff were consistently friendly and accommodating, always ready to help with anything we needed. Our room was spotless upon arrival and maintained to a high standard throughout our stay. Although our room faced the street and we occasionally heard passing cars or a honk here and there, the noise level was mild and didn’t bother us. That said, if you're sensitive to noise, you may want to request a room away from the street. Overall, this hotel was a great choice—clean, comfortable, and conveniently located for everything we needed.
Stayed 5 nights in Jul 2025

6/10 Okay

Sylvain

Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great location and service!
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria, Miami

Travelled with family
Liked: Cleanliness, amenities
Me gusta hospedarme hay en hilton

10/10 Excellent

Yvette, Homestead

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was great
Stayed 3 nights in Jun 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It's safe place but no store for souvenirs and didn't clean room everyday and no towels or liquid soap.no good Chanel's on tv no signal most of time if stay. Waited to long for food. Reception area very helpful and professional.
Stayed 6 nights in Jun 2025