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Doubletree by Hilton Campbell - Pruneyard Plaza

Property class: 4
4-star hotel near Santana Row Shopping Center, connected to a shopping center

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Photo gallery for Doubletree by Hilton Campbell - Pruneyard Plaza

Courtyard
Exterior
Breakfast and dinner served, American cuisine
Courtyard
Premium bedding, down comforters, in-room safe, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1995 S Bascom Ave, Campbell, CA, 95008
  • Place, The Pruneyard Shopping Center
    ‪3 min walk‬
  • Place, eBay Inc. Headquarters
    ‪8 min walk‬
  • Place, Ainsley House
    ‪13 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

9.6 out of 10
Exceptional
(71 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, blackout drapes

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

Room, 2 Queen Beds (Hearing)

Room, 2 Queen Beds (Hearing)

8.8 out of 10
Excellent
(10 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Fitness Room)

Room, 1 King Bed (Fitness Room)

Room, 1 King Bed (Fitness Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Bathtub

Premium bedding, down comforters, in-room safe, blackout drapes

Classic Room, 2 Queen Beds, Bathtub

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Kitchen, Poolside

Room, 2 Queen Beds, Kitchen, Poolside

Room, 2 Queen Beds, Kitchen, Poolside

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Deluxe Rm-Sofa Bed-Shower Only

  • Sleeps 4

Junior Suite With 1 King Bed, Balcony, Fireplace And Pool View

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 3

2 Queen Classic Room Shower Only

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Classic With Bathtub/Shower Combination

  • Sleeps 4

2 Queen-Poolside-Kitchenette-Pool View

  • Sleeps 4

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

Fitness King Room

  • Sleeps 3

Classic Room With 1 King Bed-Complimentary Parking

  • Sleeps 2

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About the area

Campbell

Close to shopping.You'll be steps from The Pruneyard Shopping Center and within a 15-minute walk of eBay Inc. Headquarters. Also, Silicon Valley is within half a mile (1 km) and Santa Clara Valley Medical Center is within 2 miles (3 km).

What's nearby

  • The Pruneyard Shopping Center - 3 min walk - 0.3 km
  • eBay Inc. Headquarters - 8 min walk - 0.7 km
  • Ainsley House - 13 min walk - 1.1 km
  • Orchid Beauty & Spa - 16 min walk - 1.4 km
  • SAP Center at San Jose - 9 min drive - 8.6 km

Getting around

  • Tamien Station (Caltrain) - 7 min drive
  • Hamilton Station - 9 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Marufuku Ramen - ‬3 min walk
  • ‪Philz Coffee - ‬4 min walk
  • ‪Barefoot Coffee - ‬1 min walk
  • ‪Shake Shack - ‬9 min walk

About this property

Doubletree by Hilton Campbell - Pruneyard Plaza

4-star hotel near Santana Row Shopping Center, connected to a shopping center
Doubletree by Hilton Campbell - Pruneyard Plaza offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Doubletree by Hilton Campbell - Pruneyard Plaza. Free self parking is available. A complete renovation of Doubletree by Hilton Campbell - Pruneyard Plaza was completed in March 2021.

This 4-star Campbell hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1990
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Doubletree by Hilton Campbell - Pruneyard Plaza offers 169 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Campbell hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Campbell Pruneyard Plaza
Doubletree Hilton Pruneyard
Doubletree Hilton Pruneyard Hotel
Doubletree Hilton Pruneyard Hotel Campbell Plaza
Doubletree Pruneyard
Hilton Pruneyard
Pruneyard Doubletree
Pruneyard Hilton
Doubletree Hilton Campbell Pruneyard Plaza Hotel
Doubletree Hilton Pruneyard Plaza Hotel
Doubletree Hilton Pruneyard Plaza
Doubletree by Hilton Campbell - Pruneyard Plaza Hotel
Doubletree by Hilton Campbell - Pruneyard Plaza Campbell
Doubletree by Hilton Campbell - Pruneyard Plaza Hotel Campbell

Doubletree by Hilton Campbell - Pruneyard Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1003 reviews
Rating 8 - Good. 234 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Juanita

Travelled with family and small children
The room was OK. The staff was OK. My daughter and I was a bit disappointed that the hot tub wasn't working. I had deliberately booked this hotel so we can lounge in the hot tub, but that didn't happen.
Stayed 1 night in Dec 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area felt safe
Stayed 1 night in Jan 2026

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t have breakfast there, I don’t think they offer free breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

Amparo, Houston

Stayed 2 nights in Nov 2025

10/10 Excellent

Minerva

Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Good
Stayed 1 night in Dec 2025

8/10 Good

Austin, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Frances

Travelled with family
Disliked: Staff & service
Room- didn’t accommodate 3 adults as advertised; Hilton didn’t remedy the situation because the “reservation was made on a 3rd party platform” and said it was out of their hands. Will not use Hotels.com again.
Stayed 1 night in Dec 2025

10/10 Excellent

Joanne, Upland

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. I’ve stayed here several times before. Employees were courteous. I felt safe. However I was in the shower when the light in the bathroom went off. I am older and was nervous about getting out in the dark with a wet floor. I have never had that happen before.
Stayed 3 nights in Dec 2025

10/10 Excellent

Roya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Stayed 2 nights in Dec 2025

10/10 Excellent

KELEA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was great. We didn't participate in breakfast or dinner at the restaurant. I wish there was complimentary decaf coffee options and/or decaf soda options to purchase. Not everyone wants caffeine.
Stayed 2 nights in Dec 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean and updated, staff friendly. Ask to stay on the top floor, I was on 2nd floor and someone sounded like they were doing sprints and jumping jacks above me at 12:45AM! Halls and outside were noisy too late into the night. The breakfast was good but I was told it would be free as an honors member but I was charged when I checked out. I didn’t have time to get in to asking for a refund on it.
Stayed 1 night in Dec 2025

8/10 Good

OLGA

Stayed 1 night in Dec 2025

8/10 Good

Saul

Stayed 1 night in Dec 2025

10/10 Excellent

Ernesto, Pawtucket

Stayed 3 nights in Dec 2025

4/10 Poor

Samantha, Seattle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms were not clean despite two requests to have the rooms clean. No free breakfast included with bookings.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Gerald Floyd

Stayed 5 nights in Nov 2025

10/10 Excellent

Kelly

Business traveller
I had a great night sleep sheets and comforter were great
Stayed 1 night in Dec 2025

10/10 Excellent

Raghunath, Scottsdale

Clean
Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Large clean room, very comfortable bed, and great customer service with text asking how everything was going
Stayed 1 night in Dec 2025

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities
Love this Hotel, great location, very nice rooms, stay here whenever im in San Jose
Stayed 2 nights in Nov 2025

10/10 Excellent

Shawn

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Elsayed Mahmoud

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service, super clean
Stayed 7 nights in Nov 2025