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Best Western Abbots Barton Hotel

3.0 star property
3-star hotel near Canterbury Christ Church University

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Deluxe Suite, 1 King Bed, Non Smoking
Deluxe Suite, 1 King Bed, Non Smoking | Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
36 New Dover Road, Canterbury, England, CT1 3DU
  • Place, Canterbury Christ Church University
    ‪6 min walk‬
  • Place, Canterbury Cathedral
    ‪12 min walk‬
  • Place, Marlowe Theatre
    ‪15 min walk‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Family Room, 3 Twin Beds, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Family Room, 3 Twin Beds, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, 2 Twin Beds, Non Smoking

Family Room, 2 Single Beds, Non Smoking

Family Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Classic Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Classic Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Classic Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Executive King Room-Non-Smoking

  • Sleeps 2

2 Single Beds, Non-Smoking, Standard Room, High Speed Internet Access

  • Sleeps 2

Standard Room With 1 Double Bed, High Speed Internet Access-Non-Smoking

  • Sleeps 2

Deluxe King Suite-Non-Smoking

  • Sleeps 2

View all photos for 1 Double Bed, Non-Smoking, Classic Room

Free toiletries, hair dryer, towels

1 Double Bed, Non-Smoking, Classic Room

  • Sleeps 2

View all photos for 2 Single Beds, 3rd and 4th Beds Single, Family Room, Non-Smoking

Free toiletries, hair dryer, towels

2 Single Beds, 3rd and 4th Beds Single, Family Room, Non-Smoking

  • Sleeps 4

View all photos for Cozy Double Room

Individually decorated, individually furnished, desk, blackout drapes

Cozy Double Room

  • Sleeps 2

View all photos for Classic Twin Room

Individually decorated, individually furnished, desk, blackout drapes

Classic Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room

Individually decorated, individually furnished, desk, blackout drapes

Deluxe Double Room

  • Sleeps 2

View all photos for Family Room

Spa

Family Room

  • Sleeps 4

View all photos for Superior King Room

Individually decorated, individually furnished, desk, blackout drapes

Superior King Room

  • Sleeps 2

1 Single Bed, Non-Smoking, Classic Room

  • Sleeps 1

About the area

Canterbury

Heart of Canterbury.You'll find Canterbury Christ Church University and Canterbury Cathedral within a 15-minute walk of this Canterbury hotel. Marlowe Theatre and Westgate Gardens are also within 2 miles (3 km).

What's nearby

  • Canterbury Christ Church University - 6 min walk - 0.5 km
  • Canterbury Cathedral - 12 min walk - 1.1 km
  • Marlowe Theatre - 15 min walk - 1.3 km
  • Westgate Gardens - 17 min walk - 1.4 km
  • University of Kent - 4 min drive - 3.0 km

Getting around

  • Canterbury East Station - 14 min walk
  • Gatwick Airport (LGW) - 68 min drive

Restaurants

  • ‪The Thomas Ingoldsby (Wetherspoon) - ‬11 min walk
  • ‪Caffè Nero - ‬11 min walk
  • ‪Oriole cafe - ‬9 min walk
  • ‪Touchdown Cafe - ‬14 min walk
  • ‪Two Sawyers - ‬8 min walk

About this property

Best Western Abbots Barton Hotel

3-star hotel near Canterbury Christ Church University
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Best Western Abbots Barton Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3-star Canterbury hotel is smoke free.

  • 1 building
  • 43 guestrooms or units
  • 3 levels
  • 495 sq ft of conference space
  • 46 sq m of conference space
  • Built in 1830
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Abbots Barton Hotel offers 43 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. 32-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Weekday full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

This property's listed general deposit is refundable via credit card within 14 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Abbots Barton
Abbots Barton Hotel
Abbots Hotel
Best Western Abbots
Best Western Abbots Barton
Best Western Abbots Barton Canterbury
Best Western Abbots Barton Hotel
Best Western Abbots Barton Hotel Canterbury
Best Western Canterbury
Canterbury Best Western
Abbots Barton Hotel Canterbury
Best Western Abbots Barton Hotel Hotel
Best Western Abbots Barton Hotel Canterbury
Best Western Abbots Barton Hotel Hotel Canterbury

Reviews

Best Western Abbots Barton Hotel Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 346 out of 888 reviews
Rating 8 - Good. 382 out of 888 reviews
Rating 6 - Okay. 103 out of 888 reviews
Rating 4 - Poor. 42 out of 888 reviews
Rating 2 - Terrible. 15 out of 888 reviews

Reviews

6/10 Okay

Mrs Susan K

Liked: Cleanliness
Disliked: Property conditions & facilities

A curate's egg

We paid extra for an executive room but it didn't meet the description. A good sized room with quite a lot of it as empty space. On our last morning there was no hot water for a shower for which an apology was not offered. The corridor carpets are "mended" with tape. Not great value for money.
Stayed 4 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free parking and convenient to city

Comfortable stay in newly renovated/built room. Ten minute walk to the city with plenty of free parking. Room was similar to a Premier Inn but was brand new. Breakfast was not included so we didn’t try it, but there is a Waitrose and a. Tesco Extra about a ten minute walk away. Only downside was that there is currently major construction going on at the hotel so 8:30am on the dot we were deafened by loud noise.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. It really had a mix of modern and historical. Felt like a proper English hotel and had a tub in our room!! Hard to find in Europe. There was some construction but it wasn’t impacting our experience and it’s obvious they’re reinvesting in the property and up keep which makes me know I would want to stay there again in years to come.
Stayed 1 night in Jul 2025

8/10 Good

Emma

Travelled with partner
Liked: Amenities
Overall can’t complain. The staff were great and the hotel was in such a convenient location. The room needed a bit of TLC, almost all the fixtures were loose, but it was spotlessly clean (shout out to Michelle thank you!). Would stay here again but would eat elsewhere, the food was nice but too overpriced for what it was.
Stayed 2 nights in Aug 2025

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely place, rooms could use an update but for what it’s worth it’s cozy and easily accessible from either the main road or the short walk through the backroads. Excellent location as there’s a nice quiet 10-15 minute walk to the city centre.
Stayed 2 nights in Jul 2025

10/10 Excellent

Margot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great find—an easy walk to Canterbury Cathedral

A friendly staff, comfortable room, affordable prices and excellent location make this a great place for a good night’s sleep in Canterbury. We could see the Cathedral tower out of our window.
Stayed 2 nights in Jul 2025

6/10 Okay

stephen

Liked: Cleanliness, staff & service
+ Well located near centre, free parking. Excellent friendly helpful front desk girl (eventually). - arrived and noone around , notice to call 0 , noone answered. No one in bar. . After a while and deciding to at least find loo bumped into clearly overworked " do it all " girl. Pity cos she was extremely helpful eventually - re buses , petrol station etc. - big minus. Our room was on 3rd in roof . Corridors extremely hot and so was the room. Aircon in room refused to reset from 24c. Opened veluxs - was well into the night before room reached a suitable sleeping temp. Hotel seems to be having work done (restaurant wasnt available for instance) and by general appearance of common areas and corridors, not before time. We had only chosen it as suitable and reasonably priced stopoff for Channel Tunnel for which it proved ideal simple drive in morning so on balance it did what we wanted without being anything to write home about.
Stayed 1 night in Jul 2025

4/10 Poor

Anubha

Disliked: Staff & service, property conditions & facilities, room comfort
The AC was not working The drainage is the shower was working there was water everywhere in the bathroom and leaking out to the bedroom
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given an upgrade to a suite. Fantastic!!!
Stayed 1 night in Jul 2025

8/10 Good

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel. Lovely to have heated towel rail.
Stayed 1 night in Jul 2025

8/10 Good

fiona

Liked: Cleanliness, staff & service, amenities
Property was great issuses with wifi
Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Disappointed

Lucky that we had a renovated room. The rest of the hotel is very tired & in need of an update. Many unhappy customers with the service at dinner. The coffe at breakfast was undrinkable.
Stayed 1 night in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offering was a bit basic but otherwise, a very nice place to stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Veronica

The hotel building is beautiful inside and out, with historic charm and tasteful decoration. The room was a good size. However, sound insulation was extremely poor. Noise from adjacent rooms, the corridor, upstairs, and downstairs was clearly audible. The floors squeaked heavily, and even placing cushions under the door did not help. Guests with children and a dog arrived next door late at night, making it difficult to sleep. The room had a low ceiling, small windows that barely opened, no air conditioning, and was very hot. A fan was provided in another room I was offered, but it was closer to loud kitchen ventilation pipes, which continued running past 11 p.m. I had a very poor night’s sleep. At check-in, I was told a vegan English breakfast would be available, but only bread and baked beans were offered. Also, the hotel is under refurbishment, which was only mentioned after booking. Due to the noise, lack of ventilation, and misleading information, I would not stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Cintia

Liked: Cleanliness, staff & service
No air conditioning in the room. Very very hot and in the reception the air conditioning was freezing cold
Stayed 1 night in Jun 2025

6/10 Okay

Sharon

Business traveller
Liked: Cleanliness, staff & service, room comfort

City centre hotel

The room was ok, aware hotel being refurbished- there was a odour in the corridors ? From kitchens or building works. Due to the people and creaking floors from the room above meant I had a disturbed night Staff were friendly and walking access to the city centre and hospital was great. Free parking a great benefit
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

4/10 Poor

Kaj

Travelled with family
Disliked: Amenities, property conditions & facilities
What an absolute horror show. Half strip club, half Hyacinth Bucket.
Stayed 3 nights in Jun 2025

8/10 Good

Brian

Stayed 1 night in Jul 2025

8/10 Good

John, Chard

Stayed 2 nights in Jul 2025

10/10 Excellent

Luciana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely Hotel very quiet, clean and staff was very helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

BERTHA A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in May 2025

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Hotel was clean, conveniently located and the staff very friendly and helpful.
Stayed 1 night in Jun 2025