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Holiday Inn Cardiff City Centre by IHG

3.5 star property
3.5-star hotel near Animal Wall

Choose dates to view prices

Photo gallery for Holiday Inn Cardiff City Centre by IHG

Exterior
Exterior
Exterior
Point of interest
Standard Room, 1 Double Bed with Sofa bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Castle Street, Cardiff, Wales, CF10 1XD
  • Place, Bute Park
    ‪1 min walk‬
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, St. David's
    ‪8 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Minibar)

Combined shower/tub, hair dryer, towels

Standard Room, 1 Double Bed (Minibar)

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room

Premium Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

7.6 out of 10
Good
(30 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(23 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Cardiff

Heart of Cardiff.A stay at this Cardiff City Centre hotel places you steps from Animal Wall and within a 5-minute walk of Bute Park. Cardiff Castle and St. David's are also within half a mile (1 km).

What's nearby

  • Bute Park - 1 min walk - 0.1 km
  • Cardiff Castle - 1 min walk - 0.2 km
  • St. David's - 8 min walk - 0.7 km
  • National Museum Cardiff - 10 min walk - 0.9 km
  • Utilita Arena Cardiff - 12 min walk - 1.1 km

Getting around

  • Cardiff Central Station - 10 min walk
  • Cardiff International Airport (CWL) - 39 min drive

Restaurants

  • ‪Corner Coffee - ‬4 min walk
  • ‪The Gatekeeper - ‬2 min walk
  • ‪Tiny Rebel - ‬4 min walk
  • ‪Blue Bell - ‬4 min walk
  • ‪On The River - ‬4 min walk

About this property

Holiday Inn Cardiff City Centre by IHG

3.5-star hotel near Animal Wall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8633 square feet (802 square meters) and includes conference space. The business-friendly Holiday Inn Cardiff City Centre by IHG also features multilingual staff, a garden, and laundry facilities. For a fee, parking is available.

  • 1 building
  • 157 guestrooms or units
  • 7 levels
  • 8633 sq ft of conference space
  • 802 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Holiday Inn Cardiff City Centre by IHG offers 157 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.00 per person
  • Uncovered self parking fee: GBP 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff City Centre Holiday Inn
Holiday Inn Cardiff City Centre
Holiday Inn Hotel Cardiff City Centre
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Wales
Holiday Inn Cardiff City Centre Hotel
Cardiff City By Ihg Cardiff
Holiday Inn Cardiff City Centre
Holiday Inn Cardiff City Centre by IHG Hotel
Holiday Inn Cardiff City Centre an IHG Hotel
Holiday Inn Cardiff City Centre by IHG Cardiff
Holiday Inn Cardiff City Centre by IHG Hotel Cardiff

Holiday Inn Cardiff City Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1000 reviews
Rating 8 - Good. 330 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alison

Stayed 1 night in Nov 2025

10/10 Excellent

Sam

Stayed 1 night in Dec 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were courteous
Stayed 1 night in Dec 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Room spotless and lovely big comfortable bed
Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Mr R J Slater

Liked: Cleanliness, staff & service, amenities
Room was very comfortable and warm. The reception staff were very welcoming.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennie

Travelled with family
Liked: Amenities
Friendly and flexible staff. Good facilities. Very clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Victoria

Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Stayed 2 nights in Dec 2025

8/10 Good

Sharon

Stayed 2 nights in Dec 2025

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, amenities
Your receptionist was exceptional. Our room wasn’t ready, but it didn’t matter due to her customer care and making us feel welcome.
Stayed 1 night in Dec 2025

8/10 Good

Edwin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good setvicea all good
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room,and let me check in early.
Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service
Perfect location, room a little warm overnight despite air con, but otherwise no issues.
Stayed 2 nights in Dec 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and comfy bed
Stayed 1 night in Dec 2025

8/10 Good

Andrea

Travelled with group
Liked: Amenities
Very clean, polite helpful staff. Room was great, plenty of space. Breakfast ok, some of the fruit was past it’s best.
Stayed 1 night in Dec 2025

10/10 Excellent

Rhiannydd

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

MISS P

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room is clean and staff are friendly and helpful. Did not have breakfast nor use the bar. Hotel within walking distance.
Stayed 6 nights in Oct 2025

8/10 Good

Neil

Stayed 1 night in Nov 2025

6/10 Okay

Richard

Travelled with group
Food and drink facilities were very good. The room was a little tired and air conditioning not working.
Stayed 2 nights in Nov 2025

8/10 Good

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for everything we arranged.
Stayed 1 night in Nov 2025

10/10 Excellent

Felicity

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
yes everything was as expected..brilliant
Stayed 1 night in Nov 2025

8/10 Good

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

CHRIS

Liked: Property conditions & facilities
Room clean breakfast great choice
Stayed 2 nights in Nov 2025