Hotel Indigo Cardiff by IHG

4.0 star property
4-star hotel near Cardiff Castle

Choose dates to view prices

Photo gallery for Hotel Indigo Cardiff by IHG

Exterior
Exterior
Exterior
Terrace/patio
Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • Place, Cardiff Castle
    ‪3 min walk‬
  • Place, Bute Park
    ‪3 min walk‬
  • Place, St. David's
    ‪3 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

Standard Room, 2 Twin Beds

9.8 out of 10
Exceptional
(32 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

9.8 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Queen Bed

9.6 out of 10
Exceptional
(35 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(134 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Queen Bed (Up to 3 Guests)

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Cardiff

Heart of Cardiff.Within a 10-minute walk of this Cardiff City Centre hotel, you'll find Cardiff Castle and Principality Stadium. St. David's and Capitol Shopping Centre are also within half a mile (1 km).

What's nearby

  • New Theatre - 1 min walk - 0.2 km
  • Cardiff Castle - 3 min walk - 0.3 km
  • Bute Park - 3 min walk - 0.3 km
  • St. David's - 3 min walk - 0.3 km
  • Utilita Arena Cardiff - 9 min walk - 0.8 km

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪The Owain Glyndwr - ‬3 min walk
  • ‪Executive Lounge Hilton - ‬4 min walk
  • ‪Jollibee - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk

About this property

Hotel Indigo Cardiff by IHG

4-star hotel near Cardiff Castle
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include meeting rooms and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 43 square feet (4 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Cardiff by IHG.

This 4-star Cardiff hotel is smoke free.

  • 122 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • 43 sq ft of conference space
  • 4 sq m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Indigo Cardiff by IHG offers 122 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 19 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 per person
  • Nearby parking fee: GBP 19.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 3 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff By Ihg Cardiff
Hotel Indigo Cardiff by IHG Hotel
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff by IHG Cardiff
Hotel Indigo Cardiff by IHG Hotel Cardiff

Hotel Indigo Cardiff by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1193 out of 1616 reviews
Rating 8 - Good. 307 out of 1616 reviews
Rating 6 - Okay. 77 out of 1616 reviews
Rating 4 - Poor. 20 out of 1616 reviews
Rating 2 - Terrible. 19 out of 1616 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, helpful staff, clean room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful, the hotel itself was lush and nicely decorated, the room was so big would definetely stay there again!
Stayed 1 night in Sep 2025

10/10 Excellent

Roya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

David, Elkhorn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and staff was friendly.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great Accomodation, friendly staff, right in the center of Cardiff. Parking was tricky.
Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Professional staff, restaurants, shopping, sights all within walking distance. Clean room, comfortable bed.
Stayed 4 nights in Sep 2025

8/10 Good

Katy

Stayed 1 night in Sep 2025

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying near the castle and shopping area and restaurants few minutes walk. I had courteous check in from staff special mention to Aphi who is oof Thai descent who was knowledgeable and a perfect employee to train new staff coming in to encourage them to gain new customers to return and recommend new customers and who assisted me with a fantastic front room to see the people parading the queen street and also was very kind and advised me in the surrounding areas. Staff Tamar and Georgia were very helpful to make my day go smooth. I would have referred a better spread for the buffet breakfast. Most likely I will return to stay in the future. Train station is like a 15 minute walk to the central station for great western and other train. Thank you for an enchanted stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

MARK

Stayed 3 nights in Sep 2025

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, perfect location in Cardiff City Centre. Very clean and friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

PAUL

Stayed 2 nights in Sep 2025

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Cardiff

My wife and I stayed overnight for a show in the city. The staff were friendly and the room was specious and clean. The breakfast options were excellent, including many vegan options.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar/restaurant on the top floor
Stayed 1 night in Sep 2025

10/10 Excellent

Chuanjin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly. And the location is very good. Walkable to the main Castle and museum.
Stayed 1 night in Sep 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Comfy bed and great shower, would definitely stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight stay in Cardiff

Lovely hotel, central location. Room nice, clean and shower great. All staff were so friendly
Stayed 1 night in Sep 2025

10/10 Excellent

trevor j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

The hotel is in the city center. The staff were very friendly and helpfull. The room had everything we needed, it was clean and comfortable. We enjoyed our stay! and can recomand it.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025