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Parkway Hotel & Spa

4.0 star property
Family-friendly 4-star hotel with indoor pool

Choose dates to view prices

Photo gallery for Parkway Hotel & Spa

Indoor pool, sun loungers
Interior entrance
Garden Suite | View from room
Garden Suite
Penthouse Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym

Explore the area

Map
Cwmbran Drive, Cwmbran, Wales, NP44 3UW
  • Llanfrechfa Grange Hospital
    ‪4 min drive‬
  • Celtic Manor Resort Golf Club
    ‪9 min drive‬
  • International Convention Centre Wales
    ‪9 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪42 min drive‬

Room options

View all photos for Penthouse Suite

Penthouse Suite

Penthouse Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Garden Suite

Garden Suite

Garden Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

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Exterior

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About the area

Cwmbran

Llantarnam stay.Your stay at this Llantarnam hotel places you within 3 miles (5 km) of Bowlplex Cwmbran and Llantarnam Grange Arts Centre. Also, Llanfrechfa Grange Hospital is within 3 miles (5 km) and Grosmont Castle is within 6 miles (10 km).

What's nearby

  • Llanfrechfa Grange Hospital - 4 min drive - 3.7 km
  • Celtic Manor Resort Golf Club - 9 min drive - 10.8 km
  • International Convention Centre Wales - 9 min drive - 10.8 km
  • Tredegar House - 11 min drive - 12.8 km
  • Principality Stadium - 25 min drive - 29.2 km

Getting around

  • Cwmbrân Station - 8 min drive
  • Cardiff International Airport (CWL) - 51 min drive

Restaurants

  • ‪Blink in Owl - ‬3 min drive
  • ‪Tamarind - ‬4 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪Ellie's Pitstop Cafe - ‬3 min drive
  • ‪Mount Pleasant Inn - ‬3 min drive

About this property

Parkway Hotel & Spa

Family-friendly 4-star hotel with indoor pool
Parkway Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business center and 6 meeting rooms are available. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Parkway Hotel & Spa. Free self parking is available.

This 4-star Cwmbran hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Dining venue
Parkway Hotel & Spa offers 80 accommodations with laptop-compatible safes and coffee/tea makers. This Cwmbran hotel provides complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The Beauty Rooms has 2 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Parkway Hotel
Best Western Plus Parkway
Best Western Plus Parkway Cwmbran
Best Western Plus Parkway Hotel
Best Western Plus Parkway Hotel Cwmbran
Parkway Best Western
Parkway Hotel Cwmbran
Parkway Hotel
Parkway Cwmbran
The Parkway Hotel & Spa Cwmbran, Wales
The Parkway Hotel & Spa Cwmbran Wales
Parkway Hotel Spa
Best Western Plus Parkway Hotel Spa
Parkway Hotel & Spa Hotel
Parkway Hotel & Spa Cwmbran
Parkway Hotel & Spa Hotel Cwmbran

Parkway Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 521 out of 905 reviews
Rating 8 - Good. 286 out of 905 reviews
Rating 6 - Okay. 65 out of 905 reviews
Rating 4 - Poor. 19 out of 905 reviews
Rating 2 - Terrible. 14 out of 905 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Liked: Staff & service, room comfort

Comfortable but dated hotel

The whole place feels very dated. Our room was spacious and comfortable, no complaints. Breakfast was ok, the filter coffee was terrible, the poached eggs were so vinegary, I couldn't finish mine. The spa is ok, again very dated. Overall it was an ok stay but for £220/night I think there are better options.
Stayed 1 night in Mar 2025

10/10 Excellent

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel overall. Room was comfortable and pool was nice. Bar area was great with lots of seats and food was very good - we ate in the restaurant on one night and the bar on another. The only let down was some guy of the bar/restaurant staff. It was obvious that some weren’t wanting to work and were lazy - who brings out a meal with condiments on the side of the plate next to the food!!! Just because she ‘couldn’t carry it’! That’s unhygienic and lazy - take 3 trips if you need to but that is grim. Why the staff in that area felt they should finish every sentence with ‘guys’ was baffling and rather annoying. Bit more professionalism would have made this a 5 star review but it was still pleasant.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sean

Stayed 1 night in Mar 2025

8/10 Good

sukriye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miss sukriye

We were generally pleased with our accommodation. It is surprising that the sauna and steam room are one and small compared to their capacity. The staff are very friendly and do their jobs well. The cafe by the indoor pool was not very active. It was noteworthy that they only gave water as a complimentary treat. The towel sizes were quite small. Still, it is an ideal place to relax.Thanks.
Stayed 1 night in Mar 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay

Disappointing that a 4 star hotel would shut its restaurant on a Tuesday and Wednesday evening and expect guests to eat in the bar and order from a limited menu?! At 6:30pm there was a queue of 10 guests ordering food from the one guy serving drinks and taking orders. The food was mediocre as well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sanju

Stayed 1 night in Feb 2025

8/10 Good

Joe

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Rugby Weekend

Stayed here before Staff very helpful good value for money However on our arrival we were told Restaurant booked out The restaurant was only 1/2 full ( lack of Kitchen staff was the problem) We ( 6 persons) bar food in the bar looking at the 1/2 full Restaurant eating away. 5 of us got feed they forget one of us and food never arrived ( i could go on)
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

Short break to relax and use the facilities of the hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spruce up the eating areas floor after each custom

Eating areas look tired and a bit messy on the carpets where others have dropped food before.
Stayed 1 night in Jan 2025

10/10 Excellent

niesyl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

It was a great stay with a comfortable bed and pretty decent breakfast buffet. I would give it a 4.5 though because when we used their pool and jacuzzi, the water wasn't heated. Not even lukewarm so we were kind of disappointed about it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

James

Liked: Staff & service

Not bad hotel but could do with improvements

Nice hotel but dated. Could do with refreshing to bring Upto modern day standard. Bit more expensive than would expected and definitely didn't like the restaurant food standard wasn't good. Even under cooked chips and that's a something simple to cook.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay but rather disappointed with the ‘old fashioned Xmas decorations; even the Xmas trees did not have a fairy or a star on top! Perhaps an investment in new pretty decorations could be considered for next year? Other than that we had a great time, we love Parkway.
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Stayed 2 nights in Nov 2024

10/10 Excellent

Nicoll m

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Angela

Stayed 1 night in Nov 2024

10/10 Excellent

penny

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff, room and facilities.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking and no stairs needed to get anywhere in the hotel.
Stayed 1 night in Nov 2024

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A hotel in sad decline

Extremely poor evening meal and service, and not surprisingly largely empty restaurant. Food served was cold and the bar shut just after 11pm even to hotel guests. Attitude of managerial staff left a lot to be desired and certainly not what you would expect from an alleged 4* establishment. Having stayed at this Hotel on a few occasions, standards of service have sadly declined and this was reflected in the largely empty public areas. The rooms however were to a very good standard, it was the rest of the support functions in this establishment that let this hotel down.
Stayed 1 night in Nov 2024