HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
University of Cumbria
Place, University of Cumbria
11 min walk
Brunton Park
Place, Brunton Park
16 min walk
Carlisle Cathedral
Place, Carlisle Cathedral
3 min drive
Carlisle (CAX)
Airport, Carlisle (CAX)
16 min drive
Room options
View all photos for Standard Double Room
Standard Double Room
8.08.0 out of 10
Very good
80 reviews
(80 reviews)
Sleeps 2
1 King Bed
View all photos for Standard Twin Room
Standard Twin Room
7.07.0 out of 10
Good
16 reviews
(16 reviews)
Sleeps 2
2 Twin Beds
View all photos for Triple Room
Triple Room
7.27.2 out of 10
Good
7 reviews
(7 reviews)
Sleeps 3
3 Twin Beds
About the area
Carlisle
In Carlisle .Within a 15-minute walk of the hotel, you'll find Carlisle Masjid and University of Cumbria. Eden Rock and Brunton Park are also within 2 miles (3 km).
What's nearby
University of Cumbria - 11 min walk - 0.9 km
Brunton Park - 16 min walk - 1.4 km
Carlisle Cathedral - 3 min drive - 1.7 km
The Sands Centre - 3 min drive - 2.1 km
Carlisle Castle - 4 min drive - 2.4 km
Getting around
Carlisle Station - 7 min drive
Carlisle (CAX) - 25 min drive
Restaurants
McDonald's - 6 min walk
KFC Carlisle - 6 min walk
Madinah Mini Market Halal Store & Butchers Shop - 14 min walk
Pizza Hut - 3 min walk
Domino's Pizza - 14 min walk
About this property
Ox Hotel Carlisle
Enjoy the free WiFi at this 3-star Carlisle hotel
Ox Hotel Carlisle offers its guests a fitness center. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
111 guestrooms or units
Breakfast available (surcharge)
Front desk (24 hours)
Pool or billiards table
Bar or lounge
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include shower/tub combinations. Housekeeping is offered daily and irons/ironing boards can be requested.
Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.99 per person
A bar/lounge
Things to do
Billiards/pool table
Gym
Table tennis
Accessibility
No elevator
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
Food and drink
Electric kettle
Tea bags/instant coffee
More
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The following facilities or services will be unavailable from October 27 2025 to January 3 2026 (dates subject to change):
Breakfast
The following facilities are closed on Saturday and Sunday:
Dining venue(s)
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately GBP 7.99 per person
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.
Property is also known as
Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle
Reviews
Ox Hotel Carlisle Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
6.4/10
Property conditions & facilities
6.4/10
Eco-friendliness
Rating 10 - Excellent. 127 out of 483 reviews
10 - Excellent
127
Rating 8 - Good. 165 out of 483 reviews
8 - Good
165
Rating 6 - Okay. 97 out of 483 reviews
6 - Okay
97
Rating 4 - Poor. 43 out of 483 reviews
4 - Poor
43
Rating 2 - Terrible. 51 out of 483 reviews
2 - Terrible
51
Reviews
6/10 Okay
Lesley
Aug 18, 2025
Lesley
Stayed 1 night in Aug 2025
4/10 Poor
David
Aug 17, 2025
David
Stayed 1 night in Aug 2025
8/10 Good
Debra
Travelled with family
Aug 17, 2025
Liked: Cleanliness, staff & service
It was a good hotel for the price. The bed was or the most comfortable but the room was not too small and pretty clean. Staff was friendly and helpful.
Average accommodation. Staff were mostly good. The Hotel was very dated with incorrect information on the Website.
Staff working on reception, bar and meal service and run off their feet. Pricing was in inconsistent between various apps and Hotel. Rooms were clean and comfortable but very dated. Pool and laundry closed which was disappointing.
Police visited often during my 10 day stay.
Very hot in the rooms, bar, breakfast room and some parts of the building.
I would not return to this Hotel and would not recommend it to anybody.
The bed is comfy and complement the serenity of the hotel environment. I haven’t tried the food options yet but soon i will
Holar
Stayed 1 night in Aug 2025
8/10 Good
Zoe
Travelled with family
Aug 12, 2025
Liked: Cleanliness, staff & service
Zoe
Stayed 1 night in Aug 2025
6/10 Okay
Teresa
Aug 12, 2025
Disliked: Property conditions & facilities
Review
Very dated accomodation.
Staff were fantastic.
Prices not consistent.
Photos on Web page are old and pool & laundry not available to use
Internet was intermittent
Amazing value for the price, staff are lovely n friendly, been a few times now and wont go anywhere different
Andrew
Stayed 4 nights in Aug 2025
8/10 Good
Muhammad
Aug 12, 2025
Muhammad
Stayed 2 nights in Apr 2025
6/10 Okay
Muhammad
Aug 11, 2025
Muhammad
Stayed 4 nights in Apr 2025
8/10 Good
Monika
Travelled with group
Aug 10, 2025
Liked: Cleanliness, staff & service, amenities
It’s perfect when you only have small budget. The only thing I wish was available is a fan , it was really hot in the room and zero breeze from the window so fan would have been very useful
Food slow and basic, what is on the menu is what you get so can’t modify anything. Beds not bad. Place needs a good refurb and clean. Was graffiti on the side board in the room that had been there since 2/12/2016.
Not a luxury stay but okay for bed for the night. Good location as food places within walking distance. A small cosy room, shower did not drain well and had not much pressure, no bedside lamps.
Initial impressions are the front of the hotel looks old and unwelcoming. Upon entry the staff are friendly and welcoming. Our room was a good size with a very large king size bed with white clean sheets. Ensuite had a shower and toilet and clean white sheets.
Had a quiet confortable good night sleep.
The hotel is run down, the room is okay.
For the price i paid would return but if paying