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Cape Rey Carlsbad Beach, a Hilton Resort & Spa

4.5 star property
4.5-star beach resort near Flower Fields of Carlsbad

Choose dates to view prices

Photo gallery for Cape Rey Carlsbad Beach, a Hilton Resort & Spa

Outdoor pool, cabanas (surcharge), pool umbrellas
Exterior
Meeting facility
Interior entrance
Breakfast, lunch, dinner served; beach views

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

View in a map
1 Ponto Rd, Carlsbad, CA, 92011
  • Place, South Carlsbad State Beach
    ‪3 min walk‬
  • Place, South Ponto Beach
    ‪17 min walk‬
  • Place, Poinsettia Park
    ‪3 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Beach/ocean view

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(50 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View

9.4 out of 10
Exceptional
(18 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Balcony, Ocean View

8.0 out of 10
Very good
(16 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(22 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View

7.6 out of 10
Good
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 79 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(22 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Beach/ocean view

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Beach/ocean view

Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Beach/ocean view

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Beach/ocean view

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View (First Floor)

Room, 1 King Bed, Ocean View (First Floor)

Room, 1 King Bed, Ocean View (First Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View (First Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Ocean View (First Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Ocean View (First Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Ocean View (First Floor)

8.0 out of 10
Very good
(5 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View (No Balcony)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Ocean View (No Balcony)

  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View (No Balcony)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Ocean View (No Balcony)

  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
  • Free WiFi
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3.8 out of 5, Good, 1,000 reviews
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CA $150 total
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About the area

Carlsbad

Oceanside stay.Your stay at this South Beach resort places you within 3 miles (5 km) of Carlsbad Premium Outlets and Flower Fields of Carlsbad. Also, LEGOLAND® California is within 3 miles (5 km) and Moonlight State Beach is within 6 miles (10 km).
View more Resorts in CarlsbadOpens in a new window

What's nearby

  • South Carlsbad State Beach - 3 min walk - 0.3 km
  • South Ponto Beach - 17 min walk - 1.5 km
  • Batiquitos Lagoon - 2 min drive - 2.6 km
  • Poinsettia Park - 3 min drive - 1.9 km
  • North Ponto Beach - 3 min drive - 2.3 km

Getting around

  • Carlsbad Poinsettia Station - 19 min walk
  • San Diego Intl. Airport (SAN) - 42 min drive

Restaurants

  • ‪Cancun Mexican and Seafood - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Islands Restaurant - ‬4 min drive
  • ‪Jack in the Box - ‬14 min walk
  • ‪The Story Caffe - ‬4 min drive

About this property

Cape Rey Carlsbad Beach, a Hilton Resort & Spa

4.5-star beach resort near Flower Fields of Carlsbad
For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Cape Rey Carlsbad Beach, a Hilton Resort & Spa like an outdoor pool and complimentary bicycles.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a 24-hour fitness center, a hot tub, and a steam room. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

  • 1 building
  • 215 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 8503 sq ft of conference space
  • 790 sq m of conference space
  • Built in 2012
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cape Rey Carlsbad Beach, a Hilton Resort & Spa offers 215 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Hilton Garden Inn Carlsbad Beach
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, 1,004 reviews
The price is CA $206
CA $233 total
includes taxes & fees
Dec 14 - Dec 15
Hilton Garden Inn Carlsbad Beach

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle up to 5 mi
  • Free beach shuttle
  • Covered self parking on site (USD 40 per night; includes in/out privileges)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 4 to 7 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping
  • Steam room
  • TV in common areas
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room coffee
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 4 to 7 for children
  • Covered self parking fee: USD 40 per night (in/out privileges)
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlsbad Hilton Oceanfront Resort
Carlsbad Oceanfront Hilton
Carlsbad Oceanfront Resort
Hilton Carlsbad
Hilton Carlsbad Oceanfront
Hilton Carlsbad Oceanfront Resort
Hilton Oceanfront Carlsbad
Hilton Oceanfront Resort Carlsbad
Oceanfront Carlsbad
Oceanfront Carlsbad Hilton
Cape Rey Carlsbad Hilton Resort
Cape Rey Hilton Resort
Cape Rey Carlsbad Hilton
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Cape Rey Carlsbad a Hilton Resort
Cape Rey Carlsbad Beach Hilton Resort
Cape Rey Carlsbad Beach Hilton
Resort Cape Rey Carlsbad Beach, A Hilton Resort & Spa Carlsbad
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Cape Rey Carlsbad Beach, a Hilton Resort & Spa Carlsbad
Cape Rey Carlsbad Beach, a Hilton Resort & Spa Resort Carlsbad

Reviews

Cape Rey Carlsbad Beach, a Hilton Resort & Spa Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 608 out of 1003 reviews
Rating 8 - Good. 201 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

Reviews

10/10 Excellent

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Our room was not ready upon check in Sunday, due to a wedding & high turnover. Hotel gave us a credit to use @ restaurant. Overall great Hotel & stay in south Carlsbad across from beach !
Stayed 3 nights in Aug 2025

10/10 Excellent

Crista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Hotel was amazing but view could have been better. Paid for a pool view but got stuck on 1st floor in corner not much of a view. Restaurant had great food and free parking which is a definite plus in California!
Stayed 1 night in Aug 2025

10/10 Excellent

Lynnette

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh My Gosh! This place is stunning! Walked in and was immediately greeted with a hello and welcome. Upon checking in, I was asked if I wanted a drink- alcoholic or not? Duh! Of course I chose alcoholic and it was amazing! We were also informed there is a shuttle that can take us anywhere within a 5 mile radius of the hotel! Yay❤️ Oh and the beach is less than a 5 minute walk and it’s gorgeous! This resort is our absolute favorite❤️ Oh and we checked in our little Pug Ruby and at check in we were provided with a collapsible water bowl for the Pug! It was truly an amazing stay. We loved the views and the resort. The pool is clean and good sized. The hot tub is running and is HOT- feels amazing after a day at the beach. Idk the gal’s name who checked us in but she was very sweet. We also interacted with a rep named Sean who was sweet as cherry pie. I was asking him about the “welcome” drink and he was kind enough to get me a second one after I learned I could not purchase a full size “welcome drink”. Please add that to the bar’s menu is my only ask. It is delicious and left me in hot pursuit of finding someone or somewhere who can make it just as deliciously❤️ Kudos to the Chef who makes this amazing location! Thank you again! See y’all soon!
The lush life on the outside of the resort and spa
Driving up to the resort and spa
Outside of the resort and spa
The gorgeous pool!
Stayed 3 nights in Aug 2025

8/10 Good

Dawn, Jackson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 1 night stay. The room was clean and spacious, the pool area at night is pretty with the lighting and the restaurant food was delicious. The property is pet friendly so that was a big plus. We were hoping to enjoy our ocean view balcony but the noise from the cars driving by took away from the ocean wave sounds, but the sunset view was pretty. I would recommend staying here.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with my girlfriends.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 2 nights in Aug 2025

10/10 Excellent

Margaret

Liked: Property conditions & facilities
Rooms were very comfortable, although we were overlooking the A/C units on the roof. - Not a great view, but we were there to just spend the night, so it didn’t matter to us.
Stayed 1 night in Aug 2025

8/10 Good

Gina, Corona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has an amazing ocean view from the pool and restaurant area. The room was a little dated and the shower was difficult to utilize. You also get charged resort fee and parking which seem so extra.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Juliana, Kirkland

Stayed 4 nights in Aug 2025

10/10 Excellent

Heather

Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 3 nights in Aug 2025

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great and customer service was top notch.
Stayed 2 nights in Aug 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful, the room was clean and comfortable….but it could use updating, especially for the price you’re paying.
Stayed 1 night in Aug 2025

2/10 Terrible

Martha, Long Beach

Travelled with family
Disliked: Cleanliness, staff & service
Be aware of extra charges!!! we arrived well after check in time around 5:20 pm. I had booked two rooms one of our rooms (which had a balcony) wasn’t cleaned and the other had a toilet that didn’t work. We called about both. It took a very long time to correct the toilet situation, over an hour. The uncleaned room situation we were given the option to either wait for the room to be “quickly” cleaned (who wants that?) or to be moved to a different room without a balcony. We were tired and accepted the option of moving to a room without a balcony. Manager said that room was actually more expensive, which is untrue based on advertised prices. I told him as much and he agreed to give us a nightly credit for the inconvenience as well as an additional 50 dollar resort credit. As Hilton Honors Gold members we were also told at check in that we had a daily $30 credit that would be available during our stay and to be sure to use it or we would lose it. We then had other setbacks that forced us to move rooms once more during our stay, manager accommodated a suite for us, but that meant that we didn’t have a room for almost one whole day as we had to check out of the previous room. I checked out via phone from our room and when we finally left and checked the bill I received via email, I was floored. Not only did they not apply the daily $30 credit as promised, they tacked on other fees and never even applied any of the credits that the manager promised.
Stayed 3 nights in Aug 2025

2/10 Terrible

Martha, Long Beach

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Be aware of extra charges!!! we arrived well after check in time around 5:20 pm. I had booked two rooms one of our rooms (which had a balcony) wasn’t cleaned and the other had a toilet that didn’t work. We called about both. It took a very long time to correct the toilet situation, over an hour. The uncleaned room situation we were given the option to either wait for the room to be “quickly” cleaned (who wants that?) or to be moved to a different room without a balcony. We were tired and accepted the option of moving to a room without a balcony. Manager said that room was actually more expensive, which is untrue based on advertised prices. I told him as much and he agreed to give us a nightly credit for the inconvenience as well as an additional 50 dollar resort credit. As Hilton Honors Gold members we were also told at check in that we had a daily $30 credit that would be available during our stay and to be sure to use it or we would lose it. We then had other setbacks that forced us to move rooms once more during our stay, manager accommodated a suite for us, but that meant that we didn’t have a room for almost one whole day as we had to check out of the previous room. I checked out via phone from our room and when we finally left and checked the bill I received via email, I was floored. Not only did they not apply the daily $30 credit as promised, they tacked on other fees and never even applied any of the credits that the manager promised.
Stayed 2 nights in Aug 2025

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Liked the Aesthetic of hotel. Beachfront room, nice view. They did not refill any of the soap, shampoo or conditioners, they were empty.
Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service

Mediocre billed as great

This property bills itself as a beach location, and sells rooms with a so-called beach view. Upon my arrival, I discovered that my beach view was blocked by a major highway and utility poles and cables. Rather than allowing me to downgrade my room to a pool view and provide a refund, the hotel credited me my resort fee, which of course was another unwelcome surprise
Stayed 1 night in Aug 2025

10/10 Excellent

Tonnett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the kindness and attentiveness of the staff.
Stayed 3 nights in Aug 2025

6/10 Okay

Kay Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Ann

Stayed 1 night in Aug 2025

10/10 Excellent

Arash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to the beach, great room with ocean view and balcony
Stayed 3 nights in Aug 2025

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025