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Creta Palm Hotel

4.0 star property
4-star beach hotel near Agia Marina Beach, connected to a shopping center

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Photo gallery for Creta Palm Hotel

Seasonal outdoor pool, pool umbrellas, sun loungers
View from room
Breakfast and dinner served, pool views
Lobby sitting area
Studio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Gym
  • Breakfast included
  • Spa

Explore the area

Map
Kato Stalos, Chania, Crete Island, 73100
  • Stalos Beach
    ‪3 min walk‬
  • Agia Marina Beach
    ‪2 min drive‬
  • Nea Chora Beach
    ‪8 min drive‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪25 min drive‬

Room options

View all photos for Apartment

Apartment

Apartment

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Chania

Seaside stay .Stay at this Chania hotel and you'll be within half a mile (1 km) of Stalos Beach and 2 miles (3 km) of Agia Marina Beach. Sunset Beach and Kalamaki Beach are also within 2 miles (3 km).

What's nearby

  • Stalos Beach - 3 min walk - 0.3 km
  • Agia Marina Beach - 2 min drive - 1.9 km
  • Kalamaki Beach - 3 min drive - 3.5 km
  • Nea Chora Beach - 8 min drive - 7.2 km
  • Old Venetian Harbor - 9 min drive - 8.4 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 34 min drive

Restaurants

  • ‪Cactus Taverna - ‬14 min walk
  • ‪Evilion - ‬3 min walk
  • ‪Tempo - ‬13 min walk
  • ‪Restaurant Meltemi - ‬4 min walk
  • ‪Κοupes Restaurant - Kούπες Εστιατόριο - ‬9 min walk

About this property

Creta Palm Hotel

4-star beach hotel near Agia Marina Beach, connected to a shopping center
Creta Palm Hotel offers its guests a full-service spa, a hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a seasonal outdoor pool, and a 24-hour fitness center are also featured at the family-friendly Creta Palm Hotel. Self parking is free.

This 4-star Chania hotel is smoke free.

  • 143 guestrooms or units
  • 2 levels
  • 10 buildings
  • 2 bars or lounges
  • Built in 2003
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Creta Palm Hotel offers 143 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chania hotel provides complimentary wired Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, German, Greek, Russian

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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room kitchenette
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Games
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Creta Hotel
Creta Palm
Creta Palm Hotel
Creta Palm Hotel Khania
Creta Palm Khania
Hotel Creta Palm
Creta Palm Hotel Chania
Creta Palm Chania
Creta Palm Hotel Hotel
Creta Palm Hotel Chania
Creta Palm Hotel Hotel Chania

Creta Palm Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 302 reviews
Rating 8 - Good. 129 out of 302 reviews
Rating 6 - Okay. 28 out of 302 reviews
Rating 4 - Poor. 2 out of 302 reviews
Rating 2 - Terrible. 2 out of 302 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most people working there the have bad attitude except for the gentleman working in the bar he is super nice the rest of crows have bad attitude
Stayed 3 nights in Nov 2024

8/10 Good

Mikel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Gareth james

Stayed 7 nights in Aug 2023

10/10 Excellent

Ciro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, comfortable rooms and nice facilities in the hotel. Everything worked great.
Stayed 1 night in Aug 2023

6/10 Okay

Diana

Stayed 1 night in Jun 2023

10/10 Excellent

amnon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Susheel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Apr 2023

8/10 Good

Diego

Travelled with family and small children
Liked: Cleanliness, staff & service
Great location and views. Some places need more maintenance like the kids room ( humidity on the walls)
Stayed 5 nights in Apr 2023

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Meals were very good. Lots of choice.
Stayed 5 nights in Oct 2022

10/10 Excellent

Maria, Worcester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, updated. Friendly staff, good breakfast buffet. Overall a great hotel.
Stayed 4 nights in Jul 2022

8/10 Good

Sagiv

Stayed 3 nights in May 2022

10/10 Excellent

Nathalie

Stayed 1 night in Jun 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for families

Nice clean and comfortable hotel with two swimming pools, a restaurant, poolside bar and lovely gardens.
Stayed 3 nights in Sep 2021

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2021

6/10 Okay

petro

Travelled with family
Liked: Cleanliness, staff & service

Was expecting more

Was expecting more from this hotel... especially after paying 680$ for two nights. Apparently food was included but had to pay for drinks (water, coffee and soda not included. Hot water issues... Booked a room for four people and the beds were very firm and pillows sucked. The single beds are very small. Room was clean. Hotels.com charged me over 200$ in taxes and fees. Which was over 1/3 of my stay. Hotels.com scam...
Stayed 2 nights in Aug 2021

10/10 Excellent

Mickaël

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel , clean, beautiful and the staff was really nice and available .
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

10/10 Excellent

Mickaël

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, family friendly experience! I would rate this hotel closer to a 3-3.5 star, because the rooms are a little dated. The highlight was the pool, the kids spent hours there. The staff was very friendly. The included breakfast was a nice treat and convenient in the morning, with different selection each day. We didn't do all inclusive, but the food at the resort was very affordable, e.g. an entree and a drink for only 9 Euros. There are so many restaurants and shops within walking distance. Overall, no frills and good value!
Stayed 6 nights in Jul 2021

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Friendly staff and very pleasant stay!
Stayed 1 night in Jul 2021

10/10 Excellent

Alexandru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021

8/10 Good

Lu, Bedford, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good quality 3 star hotel. Not sure of they have double beds as we had twins pushed together, which was a bit annoying. The food and drink are good, and the location is excellent. The room/suite is huge with all amenities you would need. Would stay here again. Suitable for couples, friends and families.
Stayed 4 nights in Aug 2020

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent time at Creta Palm

Overall the stay at Creta Palm was amazing! Very clean, great food and service. All the staff were very friendly and dealt with any issues straight away. There are big pools, which was a big plus for us as my daughter loves to swim! The only downside is the wifi service in the rooms are not great, it kept cutting off however worked very well around the pool and restaurant area. The area around the hotel is good too, local buses run from outside the hotel to Chania and there is also beach in front of the hotel. I would highly recommend this hotel, we had an excellent time here and will like to return again one day in the near future.
Stayed 11 nights in Aug 2020