Embassy Suites Charleston

3.5 star property
3.5-star hotel near Charleston Coliseum & Convention Center

Choose dates to view prices

Photo gallery for Embassy Suites Charleston

Lobby
Meeting facility
Presidential Suite, 1 King Bed
Exterior
Presidential Suite, 1 King Bed | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

Map
300 Court St, Charleston, WV, 25301
  • Charleston Town Center
    ‪3 min walk‬
  • Haddad Riverfront Park
    ‪8 min walk‬
  • Charleston Coliseum & Convention Center
    ‪8 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(51 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

8.8 out of 10
Excellent
(48 reviews)
  • 47 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

9.0 out of 10
Wonderful
(11 reviews)
  • 57 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, 1 King Bed (Wellness)

9.0 out of 10
Wonderful
(2 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 59 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking, Corner

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • 59 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(13 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed, Corner

7.6 out of 10
Good
(13 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Charleston

Downtown Charleston stay.You'll be steps from Charleston Town Center and within a 10-minute walk of Laidley Court Shopping Center with a stay at this Downtown Charleston hotel. Charleston Stage Company and Heritage Towers are also within half a mile (1 km).

What's nearby

  • Charleston Town Center - 3 min walk - 0.3 km
  • Haddad Riverfront Park - 8 min walk - 0.7 km
  • Charleston Coliseum & Convention Center - 8 min walk - 0.7 km
  • Clay Center for the Arts and Sciences - 9 min walk - 0.8 km
  • CAMC General Hospital - 12 min walk - 1.1 km

Getting around

  • Charleston Station - 15 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Fife Street Brewing - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬2 min walk
  • ‪First Watch - ‬5 min walk
  • ‪Recovery Sports Grill - ‬7 min walk

About this property

Embassy Suites Charleston

3.5-star hotel near Charleston Coliseum & Convention Center
Embassy Suites Charleston offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Embassy Suites Charleston. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

  • 1 building
  • 253 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 1997
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • ATM
  • Onsite shopping
  • Elevator
  • Bar or lounge
  • Dining venue
Embassy Suites Charleston offers 253 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Self parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self parking fee: USD 12 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Embassy Suites
Embassy Suites Charleston
Embassy Suites Hotel Charleston
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Hotel
Embassy Suites Charleston Hotel
Embassy Suites Charleston Charleston
Embassy Suites Charleston Hotel Charleston

Embassy Suites Charleston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 667 out of 1168 reviews
Rating 8 - Good. 243 out of 1168 reviews
Rating 6 - Okay. 110 out of 1168 reviews
Rating 4 - Poor. 69 out of 1168 reviews
Rating 2 - Terrible. 79 out of 1168 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christian, Bridgeport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Misty

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Embassy used to be favorite hotel during the WVSSAC but the last two years the prices and service has been terrible and not to mention the staff aren’t very helpful. I don’t plan on ever staying at that hotel afsin
Stayed 2 nights in Mar 2025

2/10 Terrible

Caitlin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Tiffany

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

lisa, San Bruno

Travelled with family
Liked: Staff & service
Self parking not on site, inconvenient. We encountered two strangers who followed us into the hotel. Luckily the valet staffs acted quickly and asked the two non-hotel guests to leave.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 1 night in Mar 2025

8/10 Good

JoEllen

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was excellent for a hotel breakfast buffet
Stayed 1 night in Feb 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Ronald

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were just there for. Quick overnight stay during our travels. The rooms were great. Parking was an issue.
Stayed 1 night in Mar 2025

4/10 Poor

Kathy

Liked: Cleanliness
Disliked: Property conditions & facilities
Heating didn’t work properly….room & lobby too cold
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel, room, and staff were all great.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Elevators never work

The elevators were broken they had 1 elevator for the entire hotel and it was ridiculous. The staff was useless other than Jerry he’s amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Dallas

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I’ve stayed at multiple Embassy Suites over the years since I was a child. This particular one was just like the rest of them, a very nice hotel. The room was nice, and clean. The breakfast was great. The pool and the pool room were absolutely disgusting like there was no upkeep trash on the floor and in the pool. I can get past that though. After I checked out I noticed bites all over my body and they started itching profusely. They are all over my arms, legs, and back. Room 620 has bedbugs or it did as of 3/16/2025. Management was told about the situation and still haven’t received a call from the Hotel Manager.
Stayed 2 nights in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always great service, comfortable rooms, and a relaxing time spent with family.
Stayed 2 nights in Mar 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

William

Liked: Staff & service, amenities
cook to order breakfast and buffet is wonderful hotel needs update room was not serviced. used the 2 coofoee cups provided the first day they were never replaced. towels not replaed even though placed on floor they remained there4 throughout my stay. $15 for parking is rediculus with no in or outs
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

PARKING

Hotel was okay and service was good. PARKING was not convenient. Parking in a mall parking lot across and down the street made it very inconvenient to go out and hard to unpack and pack stuff in car. Can't stay here again until parking is fixed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffany

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025