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Four Points by Sheraton Charleston

3.0 star property
Hotel near Charleston Coliseum & Convention Center in Charleston

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Photo gallery for Four Points by Sheraton Charleston

Exterior
Ballroom
Lobby
Business centre
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Free airport shuttle

Explore the area

View in a map
600 Kanawha Blvd E, Charleston, WV, 25301
  • Charleston Town Center
    ‪5 min walk‬
  • Charleston Coliseum & Convention Center
    ‪8 min walk‬
  • Clay Center for the Arts and Sciences
    ‪10 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • Sleeps 3
  • 1 King Bed

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About the area

Charleston

Downtown Charleston stay.With a stay at this Downtown Charleston hotel, you'll be steps from Haddad Riverfront Park and Heritage Towers. Charleston Stage Company and The Art Emporium are also within half a mile (1 km).

What's nearby

  • Haddad Riverfront Park - 1 min walk - 0.0 km
  • Charleston Town Center - 5 min walk - 0.4 km
  • Charleston Coliseum & Convention Center - 8 min walk - 0.7 km
  • Clay Center for the Arts and Sciences - 10 min walk - 0.8 km
  • CAMC General Hospital - 13 min walk - 1.1 km

Getting around

  • Charleston Station - 10 min walk
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Fife Street Brewing - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬6 min walk
  • ‪First Watch - ‬5 min walk
  • ‪Recovery Sports Grill - ‬2 min walk

About this property

Four Points by Sheraton Charleston

Hotel near Charleston Coliseum & Convention Center in Charleston
Four Points by Sheraton Charleston offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and 6 meeting rooms are available. Event space at this hotel measures 8719 square feet (810 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Four Points by Sheraton Charleston. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charleston hotel is smoke free.

  • 1 building
  • 176 guestrooms or units
  • 12 levels
  • 8719 sq ft of conference space
  • 810 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton Charleston offers 176 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle
  • Self parking on site (USD 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Sheraton
Four Points Charleston
Four Points Sheraton Charleston
Four Points Sheraton Hotel Charleston
Sheraton Charleston
Four Points Sheraton Charleston Hotel
Four Points by Sheraton Charleston Hotel
Four Points by Sheraton Charleston Charleston
Four Points by Sheraton Charleston Hotel Charleston

Four Points by Sheraton Charleston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 491 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Charleston!

Beautiful hotel! Very clean!
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan, DETROIT

Stayed 1 night in May 2025

10/10 Excellent

michael jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bar
Stayed 2 nights in Apr 2025

10/10 Excellent

Rosemary

Stayed 1 night in May 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Would definitely recommend it.
Stayed 1 night in Mar 2025

10/10 Excellent

Miranda

Stayed 1 night in Apr 2025

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold swimming pool!

POOL WAS NOT HEATED! That was the main attraction for us to stay at that hotel. PHONE DID NOT WORK. SERIOUS ISSUES. I WOULD LIKE A DISCOUNT.!
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia, Bickmore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Farris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tommy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived late at night to check in, the front desk girl was super nice. She knew exactly who we were as my son checked in before us. The room was great, Inusually have a hard time sleeping. The beds were so soft. Slept fantastic. Nice water view too. We will choose this hotel from now when traveling through to Virginia Beach.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Clean room with a beautiful view. Staff was so nice. Definitely will be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very pleasant. Lovely staff, decent restaurant, very good breakfast.
Stayed 1 night in Mar 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
No heat during wintertime. Excuse was new heat pumps. Sorry. They don’t operate well at these temps.
Stayed 1 night in Feb 2025

8/10 Good

Debby

Liked: Cleanliness, staff & service, property conditions & facilities
Fine place for a one night stay
Stayed 1 night in Mar 2025

6/10 Okay

Brooke

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Theresa

Liked: Staff & service
it was ok, except for the cold showers.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Terrance

Stayed 1 night in Feb 2025

10/10 Excellent

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay and it was within a short walk to the Coliseum for a concert we were going to. I highly recommend this hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Judy

Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Hotel with Great Staff

While my stay at the Four Points was brief, it was a very pleasant experience notable for the excellent service by the friendly and helpful staff. They were quick to help me resolve any issues, and were extremely friendly and easy to get along with. The room was very comfortable, and the view was amazing. The art gallery in the lobby was a nice touch. My only complaint with the room was the lack of any traditional wifi, but I could've missed something. The 24/7 Airport shuttle came in VERY handy. While I didn't get to try it myself, my friends very much enjoyed the breakfast. I would highly recommend staying here! I wish I could've stayed longer.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff, but unheated pool

The staff was very friendly. Unfortunately, the inside pool was unheated. My kids had been talking about swimming for the entire 3 hour car ride to this hotel, so we took a very cold swim which wasn't ideal. Several other families came to the pool and were also disappointed. It was like ice water!
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Stayed 1 night in Jan 2025

10/10 Excellent

Niccole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025