Our recent experience at this establishment was highly unsatisfactory. Upon arrival at our second-floor room (with the elevator out of service), we observed numerous bleach bottles, which, while indicating an attempt at sanitization, resulted in an overwhelming chemical odor that caused eye irritation upon entering the room. The room's condition was also concerning, with noticeable stains on various surfaces, including the television, artwork, and headboard. To alleviate the chemical smell, we had to prop the door open, which unfortunately led to an unsettling incident of someone attempting to peer into our room, creating a significant safety concern. Seeking a refund, we approached the front desk, but due to our booking through Expedia, a refund was not possible. Attempts to secure a refund through Expedia were also unsuccessful. The front desk staff's lack of professionalism and apparent disregard for our distress further exacerbated the situation. Consequently, we chose to depart and secure accommodations elsewhere. We strongly advise against staying at this establishment.