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AC Hotel Charlotte Ballantyne

3.5 star property
3.5-star Mediterranean hotel near Carolina Place

Choose dates to view prices

Photo gallery for AC Hotel Charlotte Ballantyne

Lounge
View from property
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
14819 BALLANTYNE VILLAGE WAY, Charlotte, NC, 28277
  • Place, Quail Hollow Club
    ‪11 min drive‬
  • Place, Carowinds Theme Park
    ‪12 min drive‬
  • Place, SouthPark Mall
    ‪16 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(31 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the area

Charlotte

Ballantyne stay.Your stay at this Ballantyne hotel places you within 6 miles (10 km) of Carolina Place and Quail Hollow Club. Also within 9 miles (15 km) are Phillips Place and SouthPark Mall.

What's nearby

  • The Amp Ballantyne - 10 min walk - 0.9 km
  • Carolina Place - 4 min drive - 6.6 km
  • Quail Hollow Club - 11 min drive - 12.1 km
  • Carowinds Theme Park - 12 min drive - 14.3 km
  • SouthPark Mall - 16 min drive - 16.9 km

Getting around

  • Sharon Rd West Station - 8 min drive
  • Charlotte Station - 23 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 22 min drive

Restaurants

  • ‪Sushi Hana - ‬11 min walk
  • ‪Panera Bread - ‬3 min walk
  • ‪Fly Kid Fly - ‬12 min walk
  • ‪Bad Daddy's Burger Bar - ‬7 min walk
  • ‪Summit Coffee - ‬10 min walk

About this property

AC Hotel Charlotte Ballantyne

3.5-star Mediterranean hotel near Carolina Place
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 5 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6246 square feet (580 square meters) and includes conference space. The business-friendly AC Hotel Charlotte Ballantyne also features a 24-hour fitness center, a garden, and dry cleaning/laundry services. Parking is available for a fee.

This Mediterranean Charlotte hotel is smoke free.

  • 1 building
  • 186 guestrooms or units
  • 7 levels
  • 6246 sq ft of conference space
  • 580 sq m of conference space
  • Built in 2021
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
AC Hotel Charlotte Ballantyne offers 186 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.95 for adults and USD 12.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 12.95 for children
  • Covered self parking fee: USD 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a deadbolt lock in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Charlotte Ballantyne
AC Hotel Charlotte Ballantyne Hotel
AC Hotel Charlotte Ballantyne Charlotte
AC Hotel Charlotte Ballantyne Hotel Charlotte

AC Hotel Charlotte Ballantyne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 339 out of 427 reviews
Rating 8 - Good. 50 out of 427 reviews
Rating 6 - Okay. 13 out of 427 reviews
Rating 4 - Poor. 11 out of 427 reviews
Rating 2 - Terrible. 14 out of 427 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Demond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely gorgeous! We were able to go to the hotel right next door to enjoy the rooftop bar. The breakfast was beautiful and delicious as well. Served European style and the staff was so attentive. I will 100% stay here again when I return to Charlotte
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience loved the place and people will definitely be doing it again in the future!
Stayed 2 nights in Jun 2025

8/10 Good

TANYA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Unfortunately we were assigned a smaller room than we booked but because we were so tired, we didn't both to go all the way back downstairs to get it fixed. I wish they would have confirmed it with me as I checked in instead.
Stayed 1 night in Jun 2025

10/10 Excellent

Fadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything is clean and organized. I highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Korey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time. Good attitudes from all the hotel staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Giovanni

Stayed 1 night in Jun 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff. Overpriced breakfast options
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property, very convenient with dining options right outside the hotel doors.
Stayed 2 nights in Jun 2025

6/10 Okay

Natalie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I enjoyed my stay, up until the desk attendant accused me of not paying for the breakfast I had already purchased. Sad considering AC hotels are my favorite.
Stayed 2 nights in May 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

10/10 Excellent

Kina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very beautiful, clean, nice atmosphere. Hotel did not disappoint
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at AC Hotel Charlotte Ballantyne. Check-in with Yaz was a breeze, staff was friendly and helpful, bar service by Rachel was excellent, rooms were clean and comfortable, the gym was great, and the location was perfect for a show at the Amp Ballantyne. Would recommend and stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Malajia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JoAnn

Stayed 2 nights in May 2025

10/10 Excellent

kiara

Stayed 1 night in May 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another Great Stay

Second stay here and was very nice again! I love the location and things close by. Highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Lucinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jonah

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay and very pleasant. Prime location and friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Norwood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always it was great
Stayed 1 night in May 2025

10/10 Excellent

Ken, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Fun area for shopping
Stayed 2 nights in Apr 2025

10/10 Excellent

Quishuana, Virginia Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the Kendrick and SZA concert and loved it. The hotel was clean and close to a bunch of restaurants, and the staff were so friendly. This hotel is definitely one of my new favorites when I’m in town!
Stayed 2 nights in May 2025

10/10 Excellent

Ellis

Stayed 2 nights in Apr 2025