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SpringHill Suites Charlotte City Center

2.5 star property
Hotel near Bank of America Corporate Center in Charlotte

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Photo gallery for SpringHill Suites Charlotte City Center

Banquet hall
32-inch Smart TV with satellite channels, TV, Netflix
Exterior
Banquet hall
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
311 East 5th Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪9 min walk‬
  • Place, NASCAR Hall of Fame
    ‪10 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

Suite, Multiple Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 7
  • 1 Twin Trundle Bed and 2 Queen Beds

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 7
  • 1 Twin Trundle Bed and 2 Queen Beds

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About the area

Charlotte

City center stay.You'll be steps from Spectrum Center and within a 10-minute walk of Bank of America Corporate Center with a stay at this Uptown Charlotte hotel. Charlotte Convention Center and NASCAR Hall of Fame are also within half a mile (1 km).

What's nearby

  • Spectrum Center - 2 min walk - 0.2 km
  • Bank of America Corporate Center - 5 min walk - 0.4 km
  • Charlotte Convention Center - 9 min walk - 0.8 km
  • NASCAR Hall of Fame - 10 min walk - 0.9 km
  • Bank of America Stadium - 15 min walk - 1.3 km

Getting around

  • 7th St Station - 3 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬4 min walk
  • ‪Rooster's Wood Fired Kitchen II - ‬4 min walk
  • ‪Not Just Coffee - ‬3 min walk

About this property

SpringHill Suites Charlotte City Center

Hotel near Bank of America Corporate Center in Charlotte
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 4090 square feet (380 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites Charlotte City Center. For a fee, parking is available.

This Charlotte hotel is smoke free.

  • 195 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 4090 sq ft of conference space
  • 380 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with twin sofa beds. Beds feature premium bedding. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Bedroom

  • Free crib
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
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SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 824 out of 1172 reviews
Rating 8 - Good. 208 out of 1172 reviews
Rating 6 - Okay. 69 out of 1172 reviews
Rating 4 - Poor. 35 out of 1172 reviews
Rating 2 - Terrible. 36 out of 1172 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Adam C.

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room and very helpful staff and good location for food and the sporting events
Stayed 2 nights in Nov 2025

8/10 Good

Jacob Bain

Stayed 1 night in Dec 2025

10/10 Excellent

Towanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay and it was so convenient to the spectrum stadium. The staff was super friendly and inviting. The hotel room was super clean and the breakfast they offered had lots of variety.
Stayed 1 night in Nov 2025

8/10 Good

Ceira

Stayed 1 night in Nov 2025

10/10 Excellent

Haley

Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looked out on a hockey arena. It was a game night and as a consequence it was very noisy.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, amenities
Noise level and pillows were uncomfortable but nice place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Alessandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Close to everything.
Stayed 3 nights in Nov 2025

10/10 Excellent

Inna

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The SpringHill Suites is located directly across from the Spectrum Center. Athletic events, concerts, etc... this is where to stay. The staff are friendly and helpful. The rooms are clean and comfortable. The free breakfast is very good.
Stayed 3 nights in Nov 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and room. Super convenient for events at the Spectrum Center. Breakfast buffet was just okay.
Stayed 1 night in Nov 2025

10/10 Excellent

Shanice

Stayed 1 night in Nov 2025

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel staff maintained cleanliness.
Stayed 2 nights in Nov 2025

8/10 Good

Ashley

Stayed 3 nights in Nov 2025

10/10 Excellent

Barry

Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and beautiful view of the city. Front desk staff were extremely helpful and friendly. Valet staff were all friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Pauline

Stayed 1 night in Nov 2025

10/10 Excellent

TASEMA, Hope Mills

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only con is if I pay over two hundred dollars for a room.I don't feel like I should have to pay for parking.That's just my opinion.Also I didn't like the lighting in the room.There was only one light on the far end of the room, and that was it, which sucked better lighting.
Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about the room and staff. One staff member even helped me to find a nearby restaurant that i was looking for. This is where i will be staying anytime i go to an event in Charlotte NC
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amenities, closeness to the venue.
Stayed 1 night in Nov 2025

10/10 Excellent

Gretchen

Great location!
Stayed 1 night in Oct 2025

10/10 Excellent

Carolyn, raleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would recommend!!!
Stayed 2 nights in Nov 2025

6/10 Okay

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities
When I checked in, the room had an empty box where the kleenex tissues should have been and approximately one third of a roll of toilet paper, and no spare roll. Needless to say, we ran out of toilet paper.
Stayed 1 night in Nov 2025