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SpringHill Suites Charlotte City Center

2.5 star property
Hotel near Bank of America Corporate Center in Charlotte

Choose dates to view prices

Photo gallery for SpringHill Suites Charlotte City Center

Meeting facility
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Banquet hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

View in a map
311 East 5th Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪2 min walk‬
  • Charlotte Convention Center
    ‪9 min walk‬
  • Bank of America Stadium
    ‪15 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

32-inch Smart TV with satellite channels, TV, Netflix

Studio Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(91 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(119 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

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About the area

Charlotte

City center stay.You'll be steps from Spectrum Center and within a 10-minute walk of Bank of America Corporate Center with a stay at this Uptown Charlotte hotel. Charlotte Convention Center and NASCAR Hall of Fame are also within half a mile (1 km).

What's nearby

  • Spectrum Center - 2 min walk - 0.2 km
  • Bank of America Corporate Center - 5 min walk - 0.4 km
  • Charlotte Convention Center - 9 min walk - 0.8 km
  • NASCAR Hall of Fame - 10 min walk - 0.9 km
  • Bank of America Stadium - 15 min walk - 1.3 km

Getting around

  • 7th St Station - 3 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Not Just Coffee - ‬3 min walk
  • ‪Courtside Condominiums - ‬3 min walk
  • ‪Mert’s Heart & Soul Restaurant - ‬4 min walk

About this property

SpringHill Suites Charlotte City Center

Hotel near Bank of America Corporate Center in Charlotte
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 4090 square feet (380 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites Charlotte City Center. For a fee, parking is available.

This Charlotte hotel is smoke free.

  • 195 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 4090 sq ft of conference space
  • 380 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with twin sofa beds. Beds feature premium bedding. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Exterior

HYATT house Charlotte/Center City

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Bedroom

  • Free crib
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
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SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
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SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
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SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 761 out of 1085 reviews
Rating 8 - Good. 195 out of 1085 reviews
Rating 6 - Okay. 58 out of 1085 reviews
Rating 4 - Poor. 34 out of 1085 reviews
Rating 2 - Terrible. 37 out of 1085 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Stayed 1 night in Jul 2025

10/10 Excellent

TRICIA, Greensboro

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

TRICIA, Greensboro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very uptown! Parking is pricey, but so is parking all over uptown Charlotte.
Stayed 1 night in Jun 2025

10/10 Excellent

Star

Liked: Cleanliness, amenities, property conditions & facilities
Simply amazing location & rooms!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Emmajane

Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great location. The hotel was nice and clean. Checking in and out was quick. Valet service was nice especially being able to request your car from your phone. We really enjoyed our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, comfortable stay

Everything was great and they had one of the best hotel staff I've seen in a while
Stayed 4 nights in Jun 2025

10/10 Excellent

Tawanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great. Staff was professional. Will definitely stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Stayed 2 nights in Jun 2025

10/10 Excellent

Tysha

Liked: Cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

Cheyenne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would have given 5 stars but i ordered grubhub to be delivered and the front desk (2 guys) around midnight Saturday started screaming " maam Maaam!!!" Mind you i just left a concert a few minutes prior so im hard of hearing at this point. I had walked to the beverage station to refill my water with those small disposable cups they had out. Now there pointing at another man with McDonald's in his hand. And i say oh no i got my food thanks must be someone elses. I point to a sealed bag of food.Turn back to finish filling my little cup an they are yelling again " maam maam! Stop you cannot eat there!" ... i pick up my bag of food that is taped completely shut since it was a delivery and say "im just trying to get water i have a room here." They just sort of shrug,look annoyed and say" oh sorry "and go back to playing on there phones . I thought them screaming in a lobby was a bit much and rude. Wont stay at this location again which is a shame as i did enjoy everything else
Stayed 1 night in Jun 2025

8/10 Good

Stephanie

Stayed 2 nights in Jun 2025

10/10 Excellent

Sony

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Jimmie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Jun 2025

10/10 Excellent

dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
Clean, although cold at entrance, good gym
Stayed 2 nights in Jun 2025

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was comfortable a s clean. Staff was vwry professional.
Stayed 3 nights in Jun 2025

10/10 Excellent

Danyelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the venue we attended. You do hear the noise from all the city life outside, but it was not loud enough to disrupt my sleep. Valet parking was convenient. Overall, I would stay again for the proximity to the downtown venues and restaurants. The security was great with the requirement to use a key card for the elevator to function.
Stayed 1 night in Jun 2025

10/10 Excellent

India

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk workers were very nice! Enjoyed our stay and will return.
Stayed 1 night in Jun 2025

10/10 Excellent

Raul

Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness of the property
Stayed 2 nights in Jun 2025

8/10 Good

Ozlem

Stayed 1 night in Jun 2025

8/10 Good

Cherice

Stayed 1 night in Jun 2025