SpringHill Suites Charlotte City Center

2.5 star property
Hotel near Bank of America Corporate Center in Charlotte

Choose dates to view prices

Photo gallery for SpringHill Suites Charlotte City Center

Meeting facility
Exterior
Lobby
Meeting facility
1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
311 East 5th Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪2 min walk‬
  • Charlotte Convention Center
    ‪9 min walk‬
  • Bank of America Stadium
    ‪15 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

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About the area

Charlotte

City center stay.You'll be steps from Spectrum Center and within a 10-minute walk of Bank of America Corporate Center with a stay at this Uptown Charlotte hotel. Charlotte Convention Center and NASCAR Hall of Fame are also within half a mile (1 km).

What's nearby

  • Spectrum Center - 2 min walk - 0.2 km
  • Bank of America Corporate Center - 5 min walk - 0.4 km
  • Charlotte Convention Center - 9 min walk - 0.8 km
  • NASCAR Hall of Fame - 10 min walk - 0.9 km
  • Bank of America Stadium - 15 min walk - 1.3 km

Getting around

  • 7th St Station - 3 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Redeye Diner - ‬5 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬4 min walk
  • ‪Fleming's Prime Steakhouse & Wine Bar - ‬5 min walk

About this property

SpringHill Suites Charlotte City Center

Hotel near Bank of America Corporate Center in Charlotte
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites Charlotte City Center. For a fee, parking is available.

This Charlotte hotel is smoke free.

  • 195 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 380 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
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SpringHill Suites Charlotte City Center Hotel Charlotte

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 698 out of 1000 reviews
Rating 8 - Good. 177 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, right across from the arena. Great breakfast, friendly staff, nice gym.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and friendly staff. Overall clean hotel with comfortable beds . Walking distance to Spectrum Center.
Stayed 1 night in Mar 2025

10/10 Excellent

Chavez

Stayed 1 night in Feb 2025

2/10 Terrible

Olivia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
the hotel was fine and breakfast was good but they charged me again for the hotel room when i checked in and said they were refunding it but somehow refunded a completely different card that’s not mine!
Stayed 1 night in Feb 2025

10/10 Excellent

Hannah

Stayed 2 nights in Feb 2025

10/10 Excellent

Mollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location
Stayed 2 nights in Feb 2025

8/10 Good

Kira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

joshon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what I was there for
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and next to Spectrum center. Jordan checked me in and was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and clean!

Very Nice hotel to stay at for events at spectrum. Conveniency at its best! Very clean and smelled good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Larajia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great night's rest!!!

Everything was clean. The room looked great!!! The bed was soft, and the service was also good. We enjoyed it!
Stayed 1 night in Mar 2025

10/10 Excellent

Bianca

Stayed 2 nights in Feb 2025

10/10 Excellent

Telica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay…walkable to so many things Uptown has to offer. Added plus, the metro is close to the hotel. Clean, large rooms…plenty of space for a family of 5. Will definitely stay again. Side note: go to a Charlotte FC game! The atmosphere is electric and it’s so much fun!
Stayed 2 nights in Feb 2025

10/10 Excellent

Maddy

Stayed 1 night in Feb 2025

10/10 Excellent

Jazzmin

Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms Pam was amazing!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Argha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location... walkable to top dining and entertainment spots.
Stayed 2 nights in Feb 2025

10/10 Excellent

Taquita, Colonial Heights

Travelled with family
Liked: Amenities, property conditions & facilities
We came in from Virginia to see a concert @ the Spectrum Center.Hotel was clean. Staff was friendly & we were able to walk to everything.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kiara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here.
Stayed 1 night in Jan 2025

2/10 Terrible

Brandon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great place but crazy to experience probably won’t be back to this location
Stayed 1 night in Feb 2025

10/10 Excellent

D.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

James, Highland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when you’re in Charlotte!
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon Renee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for a concert at the Spectrum and it was right across the street. This was so convenient and there are lots of dining options in walking distance. I would definitely go back to Charlotte and stay at this hotel for events at the Spectrum. Plus the hotel has free breakfast.
Stayed 2 nights in Feb 2025