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Best Western Royal Inn

2.5 star property
Hotel near Ruby Falls in Chattanooga

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Photo gallery for Best Western Royal Inn

Lobby
Free daily buffet breakfast
Exterior
Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave | Bathroom
Pillowtop beds, desk, blackout drapes, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3644 Cummings Hwy, Chattanooga, TN, 37419
  • Ruby Falls
    ‪4 min drive‬
  • Raccoon Mountain Caverns
    ‪4 min drive‬
  • Lookout Mountain Incline Railway
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

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About the area

Chattanooga

Lookout Valley stay.Your stay at this Lookout Valley hotel places you within 3 miles (5 km) of Ruby Falls and Raccoon Mountain Caverns. Also, Tennessee River is within 3 miles (5 km) and Cravens House is within 6 miles (10 km).

What's nearby

  • Ruby Falls - 4 min drive - 5.8 km
  • Raccoon Mountain Caverns - 4 min drive - 3.4 km
  • Lookout Mountain Incline Railway - 6 min drive - 7.8 km
  • Chattanooga Convention Center - 7 min drive - 9.8 km
  • Tennessee Aquarium - 9 min drive - 11.2 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 19 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪The Tap House - ‬5 min drive
  • ‪Taco Bell - ‬10 min walk
  • ‪Taco Bell - ‬6 min drive
  • ‪Wendy's - ‬6 min drive

About this property

Best Western Royal Inn

Hotel near Ruby Falls in Chattanooga
Best Western Royal Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Best Western Royal Inn also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Chattanooga hotel.

  • 1 building
  • 53 guestrooms or units
  • 3 levels
  • Built in 1990
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
Best Western Royal Inn offers 53 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Hindi

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night (maximum USD 100 per stay), plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property uses a grey water recycling system.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Royal
Best Western Royal Chattanooga
Best Western Royal Inn
Best Western Royal Inn Chattanooga
Best Western Chattanooga
Best Western Royal Hotel Chattanooga
Chattanooga Best Western
Best Western Royal Inn Hotel
Best Western Royal Inn Chattanooga
Best Western Royal Inn Hotel Chattanooga

Best Western Royal Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 354 out of 1003 reviews
Rating 8 - Good. 310 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 94 out of 1003 reviews
Rating 2 - Terrible. 97 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Mar 2025

8/10 Good

Lawrence

Travelled with partner
Liked: Amenities
It was wonderful
Stayed 2 nights in Feb 2025

10/10 Excellent

Larry E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Our room was very comfortable and cozy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

Convenient and comfortable
Stayed 1 night in Feb 2025

4/10 Poor

Anthony

Stayed 1 night in Jan 2025

4/10 Poor

Yamal

Stayed 1 night in Dec 2024

10/10 Excellent

Terrie D

Stayed 1 night in Dec 2024

6/10 Okay

Lori

Liked: Staff & service
Ok for overnight. We had 4 rooms. All older mattresses with dips and springs being felt. Rooms were ok but very dated. Be careful at night in that area. There's homeless people living in the woods next door betweeen Logan's and the motel. Not much choice for breakfast but it was ok.
Stayed 2 nights in Dec 2024

10/10 Excellent

Terrell

Stayed 2 nights in Nov 2024

10/10 Excellent

April, Goodlettsville

Stayed 2 nights in Nov 2024

10/10 Excellent

Seth

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Disliked: Staff & service

disappointment

Our room was not cleaned for the entire four night stay - not even the garbage was taken out. I was cleaning, emptying trash, getting more cups and coffee, etc. just like I was at home, not paying for a hotel room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Heather L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet other than the traffic
Stayed 3 nights in Oct 2024

2/10 Terrible

Logan

Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bait and Switch + Terrible Customer Service

I was travelling with my wife and dog. I used the pet friendly filter to make sure to get a pet friendly rooms. I booked a single king bed room, non smoking, for 1 night. When I arrived at the hotel, the front desk clerk told me because of their pet policy I was not allowed to have the room I booked. She then said all she can do is give me a smoking room with 2 double beds. That was the only room she would let me have. When I asked if I could have a refund since she was not giving me the room I booked, she told me, since I booked through hotels.com I was not allowed to have a refund. The next morning, the same clerk, refused to print a copy of my receipt. She then called her manager, who I guess lives in the apartment above the front office, came downstairs, said it is Expedia 's responsibility to give me a receipt. After I strongly insisted he provide me proof of charge, he reluctantly provided me a copy of my receipt. Both the clerk and manager were wearing sweatpants and slippers. Customer service 101 says provide the room I booked or give me a refund, instead they locked me into a bait and switch. My wife and smelled of cigarette smoke the whole 6 hour drive home after staying in that room. Which also led to us having increased coughing and sneezing since we are non smokers and it irritated our nasal passages. The staff refused accountability and just kept blaming Expedia. I felt like I was being discriminatefld because I used Expedia.
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to find and very convenient. It was clean and close to the places we wanted to visit. I am a smoker and this was one of the only places with a smoking room available. Most of the properties were smoke free. Overall my wife and I enjoyed our stay
Stayed 3 nights in Oct 2024

8/10 Good

Donieale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Anca

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Angela

Travelled with partner
Fine for a place to sleep for the night. Rooms could be cleaner. Tub handle was broken off.
Stayed 1 night in Jul 2024

10/10 Excellent

Norman, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice view and convenient shopping.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay!

Always stay here on our way through Chattanooga. Rooms are always pretty clean and always as we expect them. Staff is great! Pool is clean and open pretty late. I’ll be back next year.
Stayed 1 night in Jul 2024