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Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

2.5 star property
Hotel near Ruby Falls in Chattanooga

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Photo gallery for Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

Exterior
Suite, Multiple Beds (Dry Bar)
Free daily buffet breakfast
Point of interest
Indoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3710 Modern Industries Pkwy, Chattanooga, TN, 37419
  • Place, Tennessee River
    ‪2 min drive‬
  • Place, Ruby Falls
    ‪3 min drive‬
  • Place, Raccoon Mountain Caverns
    ‪4 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(43 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, individually furnished, desk

Standard Room

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (Specialty)

Premium bedding, pillowtop beds, individually furnished, desk

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Corner

Standard Room, 1 King Bed, Corner

Standard Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Premium bedding, pillowtop beds, individually furnished, desk

Suite, 1 King Bed with Sofa bed (Wet Bar)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Dry Bar)

Suite, Multiple Beds (Dry Bar)

Suite, Multiple Beds (Dry Bar)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Chattanooga

Lookout Valley stay.Your stay at this Lookout Valley hotel places you within 6 miles (10 km) of Ruby Falls and Lookout Mountain Incline Railway. Chattanooga Choo Choo Historic District is within 6 miles (10 km) and University of Tennessee at Chattanooga is within 9 miles (15 km).

What's nearby

  • Tennessee River - 2 min drive - 4.4 km
  • Ruby Falls - 3 min drive - 5.8 km
  • Raccoon Mountain Caverns - 4 min drive - 3.4 km
  • Finley Stadium - 5 min drive - 8.8 km
  • Lookout Mountain Incline Railway - 5 min drive - 7.8 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 29 min drive

Restaurants

  • ‪Circle K - ‬8 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Taco Bell - ‬20 min walk
  • ‪Cracker Barrel - ‬3 min walk

About this property

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

Hotel near Ruby Falls in Chattanooga
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG also features coffee/tea in a common area, laundry facilities, and express check-out. Self parking is free.

This Chattanooga hotel is smoke free.

  • 92 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 25-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Chattanooga - Lookout Mtn
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  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 141 reviews
The price is CA $118
CA $139 total
includes taxes & fees
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn by IHG

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1002 reviews
Rating 8 - Good. 245 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

6/10 Okay

Theresa

It was fine except my tub dropped non stop
Stayed 2 nights in Nov 2025

10/10 Excellent

Preston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah, Hollywood

Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Convenient local for my needs. Courteous staff and the room was clean
Stayed 1 night in Nov 2025

6/10 Okay

Sharon

Stayed 2 nights in Nov 2025

6/10 Okay

Chris, St Petersburg

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great front desk . Rooms noisy due to interstate traffic
Stayed 1 night in Nov 2025

6/10 Okay

Sheryl

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was friendly and helpful and great to talk to. The swimming pool is cold non-heated. Plus I thought they had a hot tub but they did not. There's different Holiday inns in the area and I may have had them mixed up. The food that they have is basically Continental. The hot food that they serve was not hot and they only serve till 9:30 in the morning.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean room. Breakfast buffet was good. Ample parking. Would definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
We had a great stay. Our rooms were clean and the staff was very friendly!
Stayed 2 nights in Nov 2025

10/10 Excellent

stephen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was very disturbing not to have elevators with the licensing permit hanging. The elevators bounced when you got on and off. Heard from several individuals they were stuck on the elevators because they didn't work correctly. Had a few issues in each of the two rooms that I booked. For the age of this hotel I thought it would be in better shape than this.
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
good for the money
Stayed 1 night in Oct 2025

10/10 Excellent

Dewayne

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

barry, MURFREESBORO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Oct 2025

6/10 Okay

January

Travelled with family
Upon arrival, the staff said I had not prepaid for the room, I said I have a receipt for paying online. The staff continued ‘you did not prepay for the room’ then with no confirmation they found my booking. The original charge on the screen was $524, and with no apology or recognition, the charge changed to the accident fee of $25. This was both a hassle and embarrassing for me and my children, as there were other guests trying to check in and the lady had not been discreet telling me (wrongly) ‘ You did NOT prepay for the room’ The bath has damage, stained and cracked around the plug hole. The noise at night from the highway isn’t the hotels fault but guests should know you will hear each loud truck pass by. I had asked in the special requests section online for a room on a top floor, and maybe they were booked up, or maybe the lady didn’t want to acquiesce, but we were put on the 2nd floor. My children ate the prepackaged muffins for breakfast, as the waffle station was closed. I gave a favorable star rating but I would stay in a different hotel if we visited Chattanooga again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for look out mountain and downtown
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location. Minutes away from Lookout mountain depending on what side of the hotel you’re on, you can look out the window and see the mountain. Cracker Barrel is within walking distance and the staff at the hotel were friendly and accommodating.
Stayed 1 night in Oct 2025

6/10 Okay

Angel

Travelled with family
Disliked: Property conditions & facilities
Unclean Room & Poor Management My family and I booked a room that sleeps 6. When we arrived, the bathroom had mold stains in the shower ceiling, a permanent brown stain in the tub, and a strong stale odor in the room. We could not even shower in the bathroom. When I notified the front desk, the attendant casually said the stain was “from people working in the tub,” as if that made it acceptable. To their credit, they did eventually switch us to another room to accommodate us — however, the general manager’s people skills were extremely poor. She initially told us we would not be charged for the extra room, yet I later saw the charge pending on my bank account. When I brought it to her attention, her response was simply: “Oh, it’s gonna fall off.” There was no apology, no professional communication, and no reassurance — just a dismissive attitude. For the price we pay to stay here, cleanliness and respectful customer service should not be optional. The room conditions were unacceptable and the way management handled the situation was even worse. I would not recommend this hotel until they address both their cleanliness standards and their customer service training.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, comfortable. Staff was nice and breakfast was good. Right next door to Cracker Barrel.
Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 2 nights in Oct 2025

8/10 Good

Gretty

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the top floor and it was very quiet. Staff was friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025