Note fondée sur 309 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Huguette
Hotel a recommander a des amis
Publié le 11 févr. 2017 sur HotelsTres bien. Nous etions invites aux receptions des mariages par les familles hindoues ou musulmanes.
par Mohamd
Publié le 6 janv. 2017 sur Hotels
Recommandé
pour Tout le mondepar un voyageur de Paris
Hôtel confortable et bonne localisation
Publié le 9 sept. 2016 sur Expedia
Pour : Son confort ,proche de l’aéroport,la proximité avec le centre commercial.
Contre : légère odeur de tabac dans la chambre
J'ai apprecié le confort et le calme de cet hotel,éloigné du bruit de la ciculation,la piscine est correcte sans plus.
Par contre ,j'ai trouvé le buffet de l'hotel horriblement cher par rapport aux plats proposés.
par un voyageur de Singapore
Publié le 2 mars 2024 sur Expedia
I had a been fan for green park VADAPALANI for years. But the recent stay had showed me that quality had dropped drastically.
Bad experiences :
1. Found underwear under the blanket showing that they never changed the blanket and bed linen or someone misused the room after I checked in. Staff and the manager were apologetic and assured me thorough investigation. I could not sleep in the hotel after I found it at 2 am. And checked out asap and moved to nearby hotel.
2. No security screening for guests and baggage unlike in the past. Anyone can enter hotel and move around rooms area in the pretext of attending event or to the restaurant.
Good (still maintained):
- clean restaurant
- good food
- excellent location
Commentaires de Gestion de l’hôtel
3 mars 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Punit KumarGeneral Manager
par un voyageur de Singapore
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 mai 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Punit Kumar,General Manager.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Stay was good as usual. Food can be improved. Quality has dropped slightly.
Commentaires de Gestion de l’hôtel
15 mai 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to leave a review about your recent stay at Green Park. We're happy to hear that you enjoyed your stay overall, as usual.We appreciate your honest feedback regarding the food quality. We take all comments seriously, and we apologize that the quality hasn't met your expectations on this visit. We are always striving to improve our guest experience, and your feedback is valuable in helping us achieve that.We would love to learn more about your specific concerns with the food. Could you please elaborate on what you felt could be improved? This information will be shared directly with our culinary team to help us enhance our menu and food preparation.Thank you again for your feedback. We look forward to welcoming you back to Green Park soon, where you can experience the improved food quality we're committed to delivering.Sincerely,Punit Kumar,General Manager.
par un voyageur
Publié le 13 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General Manager
par un voyageur
Publié le 10 févr. 2024 sur Expedia
This hotel has gone down drastically. Pretending to be a 4 plus star hotel, surviving on events. Stayed here in 2022 also and at the time the restaurant food except breakfast was horrible. The property seemed ok. Now in 2024, except some common areas for show, the hotel is dirty and run down. Construction and dust everywhere, clueless front desk and suited staff walking up and down with no apparent purpose. Avoided the restaurant this time. Had wi-fi issue first night, but didn’t complain since it was late. Was assigned room feet away from construction. Next morning, after complaint at 10am was told new room would be assigned and luggage moved. Came back at 10pm, nothing was done. After going back and forth with front desk, another room assigned. This time not even able to connect to wifi. Back again to the front desk and they sent someone to check. Then the router had conked out, so had to be replaced. All this at night 11pm. This is why the entire place is useless and clueless. As for the room, stained sheets, no hand tissue, no slippers, banged up doors, dirty and mildewed showers etc. The reviews paint a rosy picture, but not reality. Avoid this place, nothing more than a 2-3 star all things considered.
Commentaires de Gestion de l’hôtel
10 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,General Manager.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Wifi が繋がりにくい
Commentaires de Gestion de l’hôtel
8 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,General Manager.
par un voyageur
Publié le 22 janv. 2024 sur Expedia
They have a wonderful swimming pool but that was dry.
The breakfast buffet is poorly organised.
Clean and spacious rooms.
Prompt service.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General Manager
