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Mercure Chester Abbots Well Hotel

4.0 star property
4-star spa hotel near Grosvenor Park

Choose dates to view prices

Photo gallery for Mercure Chester Abbots Well Hotel

Exterior
Exterior
Family Room (Classic)
Daily buffet breakfast for a fee
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
Whitchurch Road Christleton, Chester, England, CH3 5QL
  • Place, University of Law - Chester
    ‪9 min walk‬
  • Place, St Paul's Church
    ‪3 min drive‬
  • Place, Queens Road Park
    ‪3 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪47 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(58 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

7.6 out of 10
Good
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

7.8 out of 10
Good
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

7.4 out of 10
Good
(31 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)

Family Room, Multiple Beds (2 Adults and 2 Children)

Family Room, Multiple Beds (2 Adults and 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

Chester

In Chester .Within 3 miles (5 km) of this Chester hotel, you'll find Grosvenor Park and Chester Cathedral. Chester City Walls and Chester Racecourse are also within 3 miles (5 km).

What's nearby

  • University of Law - Chester - 9 min walk - 0.8 km
  • Caldy Valley Nature Park - 18 min walk - 1.5 km
  • Vicars Cross Shopping Centre - 2 min drive - 1.4 km
  • St Paul's Church - 3 min drive - 2.1 km
  • Queens Road Park - 3 min drive - 2.1 km

Getting around

  • Bache Station - 7 min drive
  • John Lennon Airport (LPL) - 39 min drive

Restaurants

  • ‪The Oaklands - ‬5 min drive
  • ‪Sea Breeze - ‬16 min walk
  • ‪Cherry Orchard Inn - ‬17 min walk
  • ‪The Boathouse - ‬4 min drive
  • ‪Rake And Pikel - ‬3 min drive

About this property

Mercure Chester Abbots Well Hotel

4-star spa hotel near Grosvenor Park
Mercure Chester Abbots Well Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness center, and spa services are also featured at the business-friendly Mercure Chester Abbots Well Hotel. Free self parking is available.

This 4-star Chester hotel is smoke free.

  • 126 guestrooms or units
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Chester Abbots Well Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Chester hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

How close is Mercure Chester Abbots Well Hotel to the airport?

Mercure Chester Abbots Well Hotel is 8 mi (22-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Chester Abbots Well Hotel?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Mercure Chester Abbots Well Hotel on May 31, 2026 start from CA $92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Chester Abbots Well Hotel have an airport shuttle?

Airport shuttle services are not available at Mercure Chester Abbots Well Hotel.

Does Mercure Chester Abbots Well Hotel offer free breakfast?

Free breakfast isn’t provided at Mercure Chester Abbots Well Hotel, but buffet breakfast is offered for a fee of GBP 17.95 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Mercure Chester Abbots Well Hotel?

No, there is no casino at this hotel.

What time is check-in at Mercure Chester Abbots Well Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Chester Abbots Well Hotel?

This hotel offers free self parking.

Does Mercure Chester Abbots Well Hotel have a pool?

Mercure Chester Abbots Well Hotel features an indoor pool and a children's pool.

Does Mercure Chester Abbots Well Hotel have a restaurant?

Mercure Chester Abbots Well Hotel is home to The Brasserie, which features British cuisine.

Does Mercure Chester Abbots Well Hotel have a spa?

Yes, this hotel has a spa.

How close is Mercure Chester Abbots Well Hotel to downtown Chester?

Mercure Chester Abbots Well Hotel is 0.7 mi away from Christleton.

Mercure Chester Abbots Well Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 357 out of 1001 reviews
Rating 8 - Good. 300 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 81 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at the Mercure several times this year and find it absolutely lovely..Good clean rooms, Stella Breakfast and very efficient and good natured staff. Spa is rather busy with swimming lessons in the day but peaceful after 7.30pm I would rate the hotel 5 star except that the bar food is poor. Overpriced, meagre standard and quality.. so bring your own sandwiches but certainly sign up for breakfast
Stayed 3 nights in Feb 2026

8/10 Good

Yves

Liked: Cleanliness, staff & service, amenities
Room was comfortable and warm. Problem was the shower but managed to have a bath instead...
Stayed 1 night in Feb 2026

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Room clean staff helpful
Stayed 1 night in Feb 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Friendly staff clean room and great facilities
Stayed 2 nights in Feb 2026

10/10 Excellent

Bernard

Stayed 1 night in Feb 2026

6/10 Okay

Ellen

Stayed 1 night in Jan 2026

6/10 Okay

John

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The room, whilst adequate for sleeping in, was tired and dated, decor was old and run down. We were there for 2 days and paid an extra for an upgrade to the privilege room, which meant bath robes, slippers, coffee machine with 4 pods, a tin of fanta and pepsi and 2x 2 finger kit kats 2 bottles of water. Drinks used up on first day along with kit kats but didnt get replaced for second day, room wasn't even serviced on the Sunday so I was miffed at paying for upgrade for two days as it was a waste of money. Staff were friendly and attentive although noticably absent when I was trying to check out on Monday morning. There is an over reliance on powerful air freshners the sort used in old peoples homes to mask bad smells, these repugnant air freshners catch your breath and could be an issue if you have a breathing illness. Corrugated paneling lining the corridor walls, bouncing, creeky first floors and corridors that thunder as you walk to your room are an issue when trying to get to sleep. But as this was not an expensive hotel, and it has a swimming pool, sauna and steam room you take the rough with the smooth and accept the poor decor and noisy floors as overall it does what it says on the tin. We had an enjoyable break at this hotel, it didn't break the bank and was conveniently located.
Stayed 2 nights in Jan 2026

10/10 Excellent

Glenden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the bed was comfortable. The staff were attentive and friendly and the food was very good. Basically everything you want from a hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Chloe

Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, staff excellent and helpful, great breakfast, fantastic pool facilities, thanks
Stayed 2 nights in Jan 2026

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities
All staff at this hotel and associated health club are super friendly and helpful and really made our stay pleasant. Great value for money and cracking breakfast.
Stayed 1 night in Jan 2026

6/10 Okay

Kay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was awful banging noise outside our room that went on for hours, late into the night. It woke us up again in the morning. We reported it to reception who said they would look into it but didnt seem to care. We investigated ourselves and discoveded a set of steps behind the wall that our bed was on and the noise was people banging cases and bags up and down the steps. It wasnt a great experience or relaxed stay that we expected. Very disappointed as we rarely get a chance to grab time away and it was supposed to be special.
Stayed 1 night in Jan 2026

2/10 Terrible

Stewart

Disliked: Cleanliness, amenities
Shocking hotel. We paid £48 for 2 course each. My fish was one of those supermarket battered fillets, really bad. Worse than that was the room. Worst night sleep we have ever had, the bed was very uncomfortable the pillows were lumpy and bedding was as pld as me! In truth, it was a cheap last minute stay and if we had not beed travelli g all day we would have walked at 3am to find another hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 3 nights in Jan 2026

8/10 Good

Ben

Stayed 1 night in Jan 2026

8/10 Good

Charles

Stayed 1 night in Jan 2026

8/10 Good

Lowri

Stayed 2 nights in Dec 2025

8/10 Good

daniel

Liked: Cleanliness, staff & service, amenities
Easy going kind and friendly atmosphere. Close enough to travel in to city centre o. Cheap public transport
Stayed 2 nights in Jan 2026

10/10 Excellent

matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy, good breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

8/10 Good

Zaber

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Decent stay. Highlight for me was the access to the swimming pool and jacuzzi
Stayed 1 night in Dec 2025

8/10 Good

Jodie

Stayed 2 nights in Dec 2025

10/10 Excellent

Alan

Stayed 1 night in Dec 2025