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The Mill Hotel & Spa

3.0 star property
3-star spa hotel near Chester City Walls

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Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Indoor pool
Family Quadruple Room, 1 King Bed with Sofa bed
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(157 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

8.4 out of 10
Very good
(115 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(18 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(48 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.6 out of 10
Excellent
(16 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Chester

In Chester .Your stay at this Chester hotel places you within a 10-minute walk of Chester City Walls and Grosvenor Park. The Rows of Chester and Eastgate Clock are also within half a mile (1 km).

What's nearby

  • Grosvenor Park - 5 min walk - 0.4 km
  • Chester Town Hall - 7 min walk - 0.7 km
  • Chester Cathedral - 7 min walk - 0.7 km
  • Chester City Walls - 8 min walk - 0.7 km
  • Chester Racecourse - 15 min walk - 1.3 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cornerhouse - ‬4 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk
  • ‪The Old Harkers Arms - ‬3 min walk
  • ‪The Cellar - ‬4 min walk
  • ‪Wok&Go - ‬4 min walk

About this property

The Mill Hotel & Spa

3-star spa hotel near Chester City Walls
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • 1 conference room
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Exterior
The Queen at Chester Hotel, BW Premier Collection
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,000 reviews
The price is CA $103
CA $123 total
includes taxes & fees
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The Queen at Chester Hotel, BW Premier Collection

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

Reviews

The Mill Hotel & Spa Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1088 out of 2026 reviews
Rating 8 - Good. 623 out of 2026 reviews
Rating 6 - Okay. 243 out of 2026 reviews
Rating 4 - Poor. 46 out of 2026 reviews
Rating 2 - Terrible. 26 out of 2026 reviews

Reviews

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night in Chester

1 night stay, small room but clean and comfortable. Loved pool and gym
Stayed 1 night in Aug 2025

6/10 Okay

Dr. Colin J

Travelled with group
Liked: Cleanliness

Adequate

The hotel is a lot more basic than the website would suggest. there may ne better rooms over the gym area, but the rooms in the main building are dated, over heated and basic.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian T

Stayed 1 night in Aug 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Brian T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
No Hassle, plenty of space, good tv viewing in the bar. Breakfast very good, we ate out in the evening so can’t comment,bed was very comfy and a spacious room.
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service

Wouldnt stay again

I booked 3 business class rooms and only one was like the picture shown on website. One room especially was really bad. The bed mattress was in a terrible state with broken springs. When we asked at reception to move us they said they didnt have any more rooms except the deluxe which was another 200 pounds and had to be kept for emergencies. We said couldnt they use our room for emergencies instead, the reply was we cant because the beds broken. So ok for us to use but not in a so called emergency. Had to put up with it the whole break which was for my daughters birthday. Breakfast was ok. Bar meal was bad. I must say though that apart from two all the staff were lovely.
Stayed 2 nights in Aug 2025

6/10 Okay

Alan

Travelled with partner
Liked: Staff & service
The hotel,staff and service was excellent but the room was tired.The widow lock was broken and the shower over the bath didn't work.Due to the weather and no air conditioning the room was unbearably hot. The fan was broken which they did replace but it was still faulty and made that much noise we couldn't use at night. The Spa and facility's were excellent and also the breakfast. Would I stay again, not in summer due to no AC and probably not until I know the rooms have been upgraded. For the price I think you can find better.
Stayed 2 nights in Aug 2025

10/10 Excellent

Trevor

Stayed 1 night in Aug 2025

6/10 Okay

Gurinder

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is walking distance from the centre and this is the reason i booked it. Its about 10 mins walk. There are a lot of restaurants. Its between a residential area and google had trouble finding. Parking was difficult to find and there is a £12/day charge for parking which they take when you check in. Hotel was clean. Had a bar and restaurant (i didnt use either) There is a lift. Breakfast was ok.
Stayed 1 night in Aug 2025

8/10 Good

michelle, Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a great spot and the room overlooked the canal which was lovely. Really enjoyed the breakfast which was free and staff were very helpful. Only 2 small issues and they were only becuase it was so hot....no air con and no fridge in the room. Wouldnt
Stayed 2 nights in Aug 2025

10/10 Excellent

Oscar

Stayed 1 night in Jul 2025

6/10 Okay

linda

Liked: Cleanliness, staff & service

Nice stay

Stayed 1 night in Aug 2025

6/10 Okay

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely hotel don’t go when it’s hot

Lovely hotel but if you go when it’s hot you are going to regret it the room has no air con and we were dripping with sweat it was an over not great when you want to get ready to go to a christening honestly don’t ….
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Iain

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel is tired and dated and needs a good refurbishment it was 32 degrees and no air conditioning in the rooms but also the windows are wired up so we couldn’t even get any air through the room it was so uncomfortable the whole hotel were complaining and I know we can’t control the weather but it’s time some money was spent bringing this hotel up to the modern standard considering your charging top prices also I thought the car park charges were very steep £36 for 3 nights
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in every section were fantastic, Cheerful, helpful and very polite. Food was cooked to perfection, Breakfast had plenty of choice and would cook extra things for you if they had it. For us, a couple in our 70's it was absolutely 100% perfection and if we come back to Chester again we will certainly be staying here.
Stayed 8 nights in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and facilities, staff very friendly. Only issue was the bathroom was very small.
Stayed 1 night in Aug 2025

8/10 Good

Nicola

Travelled with partner
Liked: Amenities
Great location, fantastic staff. Just a shame no air con as in the hot weather unable to sleep. They did provide a fan but not much use.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathryn

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, welcoming hotel

Our check in was really easy and the staff were very welcoming. Our room was spacious, clean and comfortable. It was really helpful being able to use the carpark before and after our check-in and check out times.
Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Stayed 1 night in Jul 2025