The Mill Hotel & Spa

3.0 star property
3-star spa hotel near Chester Zoo

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Photo gallery for The Mill Hotel & Spa

Exterior
Lobby
2 restaurants, lunch served
Business Double Room, 1 King Bed
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(174 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Single Room, 1 Twin Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Business Double Room, 1 King Bed

8.6 out of 10
Excellent
(135 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(19 reviews)
  • Canal view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(54 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(18 reviews)
  • Canal view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Chester

In Chester .Within a 10-minute walk of the hotel, you'll find Chester Cathedral and Chester City Walls. Grosvenor Park and The Rows of Chester are also within half a mile (1 km).

What's nearby

  • Grosvenor Park - 5 min walk - 0.4 km
  • The Rows of Chester - 6 min walk - 0.5 km
  • Chester Cathedral - 7 min walk - 0.7 km
  • Chester City Walls - 8 min walk - 0.7 km
  • Chester Racecourse - 15 min walk - 1.3 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cellar - ‬4 min walk
  • ‪Wok&Go - ‬4 min walk
  • ‪Subway - ‬5 min walk
  • ‪The Cornerhouse - ‬4 min walk
  • ‪The Old Harkers Arms - ‬3 min walk

About this property

The Mill Hotel & Spa

3-star spa hotel near Chester Zoo
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • 1 conference room
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1137 out of 2110 reviews
Rating 8 - Good. 647 out of 2110 reviews
Rating 6 - Okay. 250 out of 2110 reviews
Rating 4 - Poor. 51 out of 2110 reviews
Rating 2 - Terrible. 25 out of 2110 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Great friendly helpful staff. Clean hotel right within walking distance of the city.
Stayed 1 night in Nov 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Staff & service, amenities
Staff are lovely
Stayed 2 nights in Nov 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, room comfort
Room slightly tired (deluxe canalside view) - not sure it was worth the extra money. Lovely breakfast, basic but did the job. Attentive staff. Great location and parking.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Stayed 1 night in Nov 2025

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay all the staff very pleasant, helpful. We would definitely stay agsin
Stayed 2 nights in Nov 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The only thing was that the room was not cleaned on one day and we had to ask for milk and coffee because they had not refilled Everything else was excellent the food and the restaurant staff the reception was very good
Stayed 2 nights in Nov 2025

10/10 Excellent

Kerrie

Stayed 1 night in Nov 2025

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly welcoming staff and lovely location. Hotel very close to city centre and great building. Rooms a bit tired but very clean. Breakfast was ok but not as good as expected (no mushrooms and toast chewy due to being under a warmer and only offered one pot of tea). I would come again
Stayed 1 night in Nov 2025

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Fab time well definitely will be staying with you again Many Thanks Mrs E Dixon
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2025

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Use of pool
Stayed 1 night in Nov 2025

10/10 Excellent

christine

Liked: Property conditions & facilities
Breakfast was superb, staff very accommodating and polite and room was clean and comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Aron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Welcoming staff
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Very well appointed room with excellent facilities and really helpful staff
Stayed 1 night in Nov 2025

6/10 Okay

David

Travelled with partner
Liked: Amenities, property conditions & facilities
Quality of breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a one night stay during the Chester Xmas market period. We had a business king room in the original Mill building. Canal view and room size was great. Ensuite whilst clean and adequate in need of a spruce up. (Over bath shower curtain pole frll down, door was badly fitted and hard to close and no shelf.) Breakfast was well organised and food fantastic but didn't like having to pre-book a timed entry slot. Hotel well positioned for a 10 mini walk to the shops. Pool and spar was a great bonus and very relaxing.
Stayed 1 night in Nov 2025

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, only a few minutes walk into town, lovely breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Gordon

Liked: Staff & service
Good but unable to book spar as no availability
Stayed 1 night in Nov 2025

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convienient for all things in chester very clean and comfortable hotel
Stayed 2 nights in Nov 2025

8/10 Good

Nicholas

Liked: Cleanliness, amenities
Rooms getting a little dated, needs updating
Stayed 2 nights in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Stay here a lot for obvious reasons .
Stayed 1 night in Nov 2025