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The Mill Hotel & Spa

3.0 star property
3-star spa hotel near Chester Zoo

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Photo gallery for The Mill Hotel & Spa

Exterior
Indoor pool
Business Double Room, 1 King Bed
Lobby
2 restaurants, lunch served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(165 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

8.6 out of 10
Excellent
(130 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(19 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(53 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(18 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

About the area

Chester

In Chester .Your stay at this Chester hotel places you within a 10-minute walk of Chester City Walls and Grosvenor Park. The Rows of Chester and Eastgate Clock are also within half a mile (1 km).

What's nearby

  • Grosvenor Park - 5 min walk - 0.4 km
  • Chester Town Hall - 7 min walk - 0.7 km
  • Chester Cathedral - 7 min walk - 0.7 km
  • Chester City Walls - 8 min walk - 0.7 km
  • Chester Racecourse - 15 min walk - 1.3 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cellar - ‬4 min walk
  • ‪Wok&Go - ‬4 min walk
  • ‪The Cornerhouse - ‬4 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk
  • ‪The Old Harkers Arms - ‬3 min walk

About this property

The Mill Hotel & Spa

3-star spa hotel near Chester Zoo
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • 1 conference room
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Bar (on property)
The Queen at Chester Hotel, BW Premier Collection
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,000 reviews
The price is CA $98
CA $117 total
includes taxes & fees
Jan 18 - Jan 19
The Queen at Chester Hotel, BW Premier Collection

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1123 out of 2089 reviews
Rating 8 - Good. 644 out of 2089 reviews
Rating 6 - Okay. 249 out of 2089 reviews
Rating 4 - Poor. 48 out of 2089 reviews
Rating 2 - Terrible. 25 out of 2089 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Abi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with decent included breakfast. Given free room upgrade
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel spa and rooms and food amazing would recommend staff helpful and friendly
Stayed 3 nights in Oct 2025

4/10 Poor

Jake, bushey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall was nice but reception staffs attitude let it down for me
Stayed 1 night in Sep 2025

4/10 Poor

Peter

Disliked: Property conditions & facilities, room comfort
We have stayed here on many occasions, although not recently. The only redeeming feature of the Mill hotel is its location, being within walking distance to the centre of Chester. However, the hotel is tired and in need of refurbishment. We were disappointed in our stay, after booking a club room rather than a basic room and feel that the hotel standards are definitely on the way down. It is likely that we will not return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a good location - it had car parking, but was also within walking distance of the city centre. The room was a good size, with plenty of storage space. The bed was comfortable, although the room was perhaps a little hot for my liking, with no obvious way to regulate the temperate apart from opening the window and putting up with traffic noise. In the bathroom, the water was lovely and hot and the shower nice and powerful. The breakfast was reasonable for us as vegetarians.
Stayed 2 nights in Oct 2025

8/10 Good

Roberta

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our room was very small and hot even though we turned the radiators off and old fashioned. Breakfast was ok but not a lot of choice. Situated well for the centre of Chester shopping area. Bar and dinning areas were very nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet room , all areas of the hotel kept very clean, staff were very friendly. Breakfast was great, spa pool etc great , short walk along canal to the town. Will definitely stay in this hotel again when in Chester.
Stayed 1 night in Oct 2025

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. However, the cost of room for a single person was excessive. Yorkshire pudding was too burnt to eat
Stayed 3 nights in Oct 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I lovely experience

I enjoyed my stay at The Mill Hotel & Spa , everything was to a high standard and comfortable. I will rebook for my next visit to Chester.
Stayed 1 night in Oct 2025

6/10 Okay

LEE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel; good location; booking directly with hotel saves paying £12 parking fee; room was a little tired; breakfast you need to book a time slot and quality of food wasn’t very good. Would I stay here, maybe depending on price we paid £180+, so wouldn’t pay that again, 50% less maybe
Stayed 1 night in Oct 2025

10/10 Excellent

Carin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, basic, great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel excellent location for Chester City. Staff very friendly, room spotless, food very good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff lovely hotel convenient for transport and city centre
Stayed 2 nights in Oct 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location by the canal and just a few minutes walk into the town. Hotel was comfortable. Hotel breakfast and dinner were ver good. Staff were friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Trina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely canal view room. Excellent facilities and very clean. The only downside is the buffet breakfast, due to limited choice and the toast being pre made so is sat there going cold.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The only fault is the bathroom. Some still have bath's which is a bit difficult at 61. I did manage to get in but then found the soap dispenser is out of reach! Also there are no towel rails or hooks. The toilet seems too low down. However while checking out i was informed i could request a shower room next visit. Happy Days!! Everything else is 100% !!
Stayed 2 nights in Oct 2025

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mill was a friendly hotel. The food was great and quality of real ales was excellent. Would recommend this for a stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, good facilities, good location
Stayed 2 nights in Oct 2025

6/10 Okay

Cherrell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our first room was dated, had holes in the net curtains and stains on the carpet which for the price wasn’t acceptable. The pillows felt like sleeping on rocks we complained and we were moved to a more upgraded room. The new room was nicer bed comfy and pillows better. On a plus the staff were all lovely very helpful. We didn’t eat dinner there but the breakfast was nice they had gluten free choices too.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Stayed 2 nights in Oct 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, both at reception and in restaurant. Put on breakfast earlier for those us taking part in Chester marathon on the Sunday, which was very helpful. Great pool and jacuzzi.
Stayed 3 nights in Oct 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking pricey rest all good
Stayed 1 night in Sep 2025