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The Mill Hotel & Spa

3.0 star property
3-star spa hotel near Chester Zoo

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Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Family Quadruple Room, 1 King Bed with Sofa bed
Exterior
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Place, Chester Racecourse
    ‪15 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪37 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(157 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

8.4 out of 10
Very good
(115 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(18 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(47 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.6 out of 10
Excellent
(16 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Chester

In Chester .Your stay at this Chester hotel places you within a 10-minute walk of Chester City Walls and Grosvenor Park. The Rows of Chester and Eastgate Clock are also within half a mile (1 km).

What's nearby

  • Chester Cathedral - 7 min walk - 0.7 km
  • Chester City Walls - 8 min walk - 0.7 km
  • University of Chester - 12 min walk - 1.1 km
  • Chester Racecourse - 15 min walk - 1.3 km
  • Chester Zoo - 7 min drive - 5.7 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cornerhouse - ‬4 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk
  • ‪The Old Harkers Arms - ‬3 min walk
  • ‪The Cellar - ‬4 min walk
  • ‪Wok&Go - ‬4 min walk

About this property

The Mill Hotel & Spa

3-star spa hotel near Chester Zoo
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • 1 conference room
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Exterior
The Queen at Chester Hotel, BW Premier Collection
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,001 reviews
The price is CA $102
CA $122 total
includes taxes & fees
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The Queen at Chester Hotel, BW Premier Collection

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

Reviews

The Mill Hotel & Spa Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1083 out of 2017 reviews
Rating 8 - Good. 622 out of 2017 reviews
Rating 6 - Okay. 241 out of 2017 reviews
Rating 4 - Poor. 45 out of 2017 reviews
Rating 2 - Terrible. 26 out of 2017 reviews

Reviews

10/10 Excellent

margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in every section were fantastic, Cheerful, helpful and very polite. Food was cooked to perfection, Breakfast had plenty of choice and would cook extra things for you if they had it. For us, a couple in our 70's it was absolutely 100% perfection and if we come back to Chester again we will certainly be staying here.
Stayed 8 nights in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and facilities, staff very friendly. Only issue was the bathroom was very small.
Stayed 1 night in Aug 2025

8/10 Good

Nicola

Travelled with partner
Liked: Amenities
Great location, fantastic staff. Just a shame no air con as in the hot weather unable to sleep. They did provide a fan but not much use.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathryn

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, welcoming hotel

Our check in was really easy and the staff were very welcoming. Our room was spacious, clean and comfortable. It was really helpful being able to use the carpark before and after our check-in and check out times.
Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Stayed 1 night in Jul 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Overnight stay, comfy bed and lovely breakfast. Central location, handy for train station and town center.
Stayed 1 night in Aug 2025

6/10 Okay

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Canal side Mill Hotel

Nice pleasant hotel. Centrally located in Chester along the canal. Room was compact, Light bulb missing from bedside light. Room was warm, and unable to open windows due to security locks meant that the fan that was provided did little to move any cool air around the room. The Spa facilities were very good, although the changing room was poorly managed, with locked lockers with keys missing meant you had limited options to lock your change of clothing away safely.
Stayed 1 night in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, spa is ok but free which is the main thing. Parking was £12 a night which is annoying. But only if you book through a third party. Booking direct parking is free.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms ok. Clean tidy. Housekeeping excellent. Plenty tea coffee etc. Decor of hotel very good. Dining room available for Dinner. Breakfast good, good choices. Bar area very good, reasonable prices. Handy placed for town. Good shops and resteraunts. Recomend.
Stayed 3 nights in Aug 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Walkable distance to town centre. Lots of places to eat. bars close but didnt hear any noise. Club double room very spacious. Bed comfy. Breakfast included buffet style. Booked with expedia so had to pay for on site carpark at hotel. Feel a bit steep at £12 a day. Spa available if you want it. Staff friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Michael, WEYBRIDGE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Essentially a poor hotel that is in need of an update. Room was poor, bathroom really poor. Breakfast was low quality and lacking in choice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed many times in this hotel always enjoy my stay rooms nice and clean , beds comfy .and staff friendly . Close to Chester and its shops etc. Good value especially with pool facilities but tending to look a bit dated now .
Stayed 1 night in Aug 2025

8/10 Good

Judith

Stayed 1 night in Aug 2025

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value and very friendly and helpful staff
Stayed 2 nights in Aug 2025

8/10 Good

Azizah, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a walkable location to a halal BBQ restaurant, shopping areas n the new bus station. Good choices for breakfast n with the menu at the restaurant n the lounge. However some problems were noted when we checked in - stains on coffee mugs in the room, the portable fan in the room was full of dust n the heater was also dusty. A staff member did try to correct these problems but the fan was still dusty even after he had cleaned it! So he brought us another fan. I just covered up the heater with a towel so I don’t have to breathe in the dust! Clearly, housekeeping needed to do a thorough cleaning. Otherwise our stay was alright. Also, the staff did offer us another room for easier access to the shower, however, it was besides the main road n noisy, so we declined the offer - thank you though for listening n trying!
Stayed 4 nights in Jul 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nite away

Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa and facilities were very good, bathroom and shower very good .my only criticism would be that the hot water was dangerously hot
Stayed 1 night in Aug 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Emma

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Esther

Travelled with partner
Liked: Cleanliness, staff & service
Close to all the shops Had to queue for breakfast bacon fatty and greasy Got charged £24 for 2 nights parking Internet rubbish
Stayed 2 nights in Aug 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very stylish property, within walking distance of city centre. Great size roim and great cooked breakfast. Hivhly reccomend
Stayed 2 nights in Aug 2025