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Hotel Turquesa Maya

3.0 star property
3-star guestrooms with balconies

Choose dates to view prices

Photo gallery for Hotel Turquesa Maya

Property grounds
Premium bedding, desk, iron/ironing board, free WiFi
Restaurant
Property grounds
Hallway

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

View in a map
Calle 56 con Diagonal 66 #936, Felipe Carrillo Puerto, QROO, 77210
  • Place, Santuario de la Cruz Parlante
    ‪18 min walk‬
  • Place, Centro Cultural Chan Santa Cruz
    ‪18 min walk‬
  • Place, Pueblo Felipe Carrillo Plaza
    ‪19 min walk‬

Room options

View all photos for Double Room

Double Room

Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room

Triple Room

Triple Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the area

Felipe Carrillo Puerto

In Felipe Carrillo Puerto .You'll find Santuario de la Cruz Parlante and Centro Cultural Chan Santa Cruz within 2 miles (3 km) of this hotel. Pueblo Felipe Carrillo Plaza is within 2 miles (3 km) and Laguna Azul is within 25 miles (40 km).

What's nearby

  • Santuario de la Cruz Parlante - 18 min walk - 1.5 km
  • Centro Cultural Chan Santa Cruz - 18 min walk - 1.5 km
  • Pueblo Felipe Carrillo Plaza - 19 min walk - 1.6 km
  • Sian Ka'an Biosphere Reserve - 48 min drive - 79.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 135 min drive

Restaurants

  • ‪El Pastorcito Maya - ‬18 min walk
  • ‪Asadero El toloc - ‬15 min walk
  • ‪El Faisán Y El Venado - ‬2 min drive
  • ‪Tendejón Y antojitos "Los 4 Hermanos - ‬14 min walk
  • ‪Los Bambus - ‬12 min walk

About this property

Hotel Turquesa Maya

3-star guestrooms with balconies
There's a restaurant on site. Public spaces have free WiFi. Hotel Turquesa Maya also features tour/ticket assistance, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Felipe Carrillo Puerto hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Garden
  • No smoking on site
  • Dining venue
Hotel Turquesa Maya offers 18 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Rooms open to balconies. Beds feature premium bedding. 32-inch plasma televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Similar properties

Restaurant
Hotel Bambús
Felipe Carrillo Puerto
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 25 reviews
The price is CA $35
CA $47 total
includes taxes & fees
Jul 4 - Jul 5
Hotel Bambús

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 10 to 15 for adults and USD 10 to 15 for children
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 10 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Turquesa Maya Felipe Carrillo Puerto
Turquesa Maya Felipe Carrillo Puerto
Turquesa Maya
Turquesa Maya Felipe Carrillo
Hotel Turquesa Maya Hotel
Hotel Turquesa Maya Felipe Carrillo Puerto
Hotel Turquesa Maya Hotel Felipe Carrillo Puerto

Frequently asked questions

How close is Hotel Turquesa Maya to the airport?

Hotel Turquesa Maya is 95.4 mi (135-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Turquesa Maya?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Turquesa Maya on Jun 12, 2026 start from CA $57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Turquesa Maya have an airport shuttle?

Airport shuttle services are not available at Hotel Turquesa Maya.

Does Hotel Turquesa Maya offer free breakfast?

Free breakfast isn’t offered at Hotel Turquesa Maya, but cooked-to-order breakfast is offered for a fee of between USD 10 and 15 for adults, USD 10 and 15 for children.

Is there a casino at Hotel Turquesa Maya?

No, there is no casino at this hotel.

What time is check-in at Hotel Turquesa Maya?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Turquesa Maya?

This hotel offers free self parking.

Does Hotel Turquesa Maya have a pool?

Hotel Turquesa Maya does not have a pool.

Does Hotel Turquesa Maya have a restaurant?

Hotel Turquesa Maya is home to Turquesa Maya, which features local cuisine.

Does Hotel Turquesa Maya have a spa?

There are no spa services available at this hotel.

How close is Hotel Turquesa Maya to downtown Felipe Carrillo Puerto?

Hotel Turquesa Maya is 0.7 mi away from Felipe Carrillo Puerto.

Hotel Turquesa Maya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 160 reviews
Rating 8 - Good. 45 out of 160 reviews
Rating 6 - Okay. 30 out of 160 reviews
Rating 4 - Poor. 10 out of 160 reviews
Rating 2 - Terrible. 11 out of 160 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Best place to stay in town.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

jordan

Liked: Cleanliness, staff & service
Inexpensive very friendly staff and very clean!
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Danny Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the hotel had a parking area, a restaurant and was easy to find using google maps. Staff are very friendly and helpful.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were great. The receptionist was very helpful and really cared to make sure all of my needs were met during my stay. Will definitely stay here again in the future.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
R Everything was good for a smaller pueblo.
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Azalia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I use the hotel just as a stop on my way to my final destination as it is midpoint on a long drive.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Nataniel

Liked: Cleanliness, staff & service
Room was spacious
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Azalia

Disliked: Staff & service, amenities
Limited parking spaces. Reception not as friendly.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Philip

Disliked: Cleanliness, amenities, property conditions & facilities
Not good but no other choices
Stayed 3 nights in Feb 2024
Verified

8/10 Good

xiangzheng

Liked: Cleanliness, property conditions & facilities
The hotel door was locked when we arrived. We had to asking the villagers around with very limited Spanish. No one knew where he was about and when he would be back. There was no phone number provided either. After an hour the owner showed up. He was all smiling. The room and bedding were very clean. But the shower water was only tiny drippings.
Verified

4/10 Poor

ROBERT

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of the hotel do not accurately represent the hotel. The pictures look they are from several years ago. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. The description of the hotel says restaurant onsite, how we there is no longer a restaurant onsite. The mattresses were old broken and uncomfortable. The kitchenette only included a sink and counter. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. There was no hot water for the showers at night. The hotel is in a good convenient location and has decent wifi.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Ana Concepción

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien las instalaciones
Stayed 1 night in Jun 2025
Verified

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Amplio limpio presentable
Stayed 1 night in Mar 2025
Verified

8/10 Good

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Sólo que pongan contactos en las cabeceras para cargar los dispositivos y contacto para apagar y encender las luces
Stayed 1 night in Mar 2025
Verified

6/10 Okay

EULOGIO

Liked: Cleanliness, staff & service
Bueno
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sólo le faltan enchufes cerca de la cama
Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El internet podría mejorar

Bien solo el internet un poco bajo
Stayed 1 night in Jan 2025
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es amable y las habitaciones son comodas solo tiene algunos detalles con respecto a lo estético
Stayed 1 night in Jan 2025
Verified

8/10 Good

Juan carlos

Liked: Cleanliness, staff & service, amenities
Solo que loss colchones de las camas ya están vencidos... Bueno al menos en la recámara que me tocó.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Sería excelente, solo por 2 motivos no lo es, no hay tomacorrientes junto a la cama y tardan un poco en mandar la factura.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia y bonita
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Alejandro

Regular, no salía agua caliente
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service
Esta bien ubicado
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Alexandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien