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TRYP by Wyndham Chetumal

4-star property
Carmen O. de Merino No. 166, Chetumal, QROO 1-855-887-0424
2.0 out of 5
See all 1 travelocity Reviews

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Hotel Description

4-star hotel perfect for exploring Chetumal

City center stay

Your stay at this hotel will put you steps from Fisherman's Fountain and a 5-minute walk from Explanada de la Bandera. Palacio de Gobierno and Chetumal Ferry Terminal are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A coffee shop, dry cleaning, and luggage storage are also on offer.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $99* Per night/room 6 May - 7 May

Suite, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

TRYP by Wyndham Chetumal ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for TRYP by Wyndham Chetumal

Family (1)
2 out of 5
Location was good, however the rooms were very small, during the night we couldn’t control the temperature due to malfunction of the ac system, my room was very cool during my stay.

Posted by on 20 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by The Hotel Villanueva Team

Dear Rocio! Thank you very much for your comments about your stay here with us. We are going to work and check the things you said to improve. Greetings!!

About the TRYP by Wyndham Chetumal

Location Carmen O. de Merino No. 166, Chetumal, QROO 77000

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. There are 3 meeting rooms available. An indoor pool, tour/ticket assistance, and a vending machine are also featured at TRYP by Wyndham Chetumal. An airport shuttle (available on request) is available for a fee. This 4-star Chetumal hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Transport

  • Property shuttles: Airport shuttle

Room Amenities

TRYP by Wyndham Chetumal offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Each accommodation is individually decorated. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Chetumal hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 11:00 AM.

Ventolera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Starbucks Ventolera - This coffee shop specializes in international cuisine and serves brunch only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

TRYP by Wyndham Chetumal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: MXN 400 per accommodation, per stay
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a security system in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Noise-free rooms not guaranteed
  • Pets Allowed-Specific Rooms Only
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest education on local ecosystems and culture

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 200 per person (one-way)
  • Airport shuttle fee per child: MXN 120
  • Pet fee: MXN 400 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.