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voco Chiayi by IHG

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Bar (on property)
Bar (on property)
Property amenity
Daily buffet breakfast for a fee
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
No.789, Sec.1, Shixian Rd., West District, Chiayi City, 60083
  • Place, Chiayi Cultural and Creative Industries Park
    ‪4 min drive‬
  • Place, Jia-Le-Fu Tourism Night Market
    ‪5 min drive‬
  • Place, Art Site of Chiayi Railway Warehouse
    ‪5 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, Multiple Beds, Bathtub

Premium Room, Multiple Beds, Bathtub

Premium Room, Multiple Beds, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Premium Room

Premium Room

Premium Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Twin Bed (Japanese)

Suite, 1 Single Bed (Japanese)

Suite, 1 Twin Bed (Japanese)

  • City view
  • 69 sq m
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds (Kids Theme)

Suite, Multiple Beds (Kids Theme)

Suite, Multiple Beds (Kids Theme)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Grand Room, Multiple Beds

Grand Room, Multiple Beds

Grand Room, Multiple Beds

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • City view
  • 169 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly)

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, Multiple Beds (Pet Friendly)

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Grand Room, Multiple Beds (Sleeper Sofa)

Grand Room, Multiple Beds (Sleeper Sofa)

Grand Room, Multiple Beds (Sleeper Sofa)

  • City view
  • 50 sq m
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

About the area

Chiayi City

City center retreat .Your stay at this West District hotel places you within 2 miles (3 km) of Taiwan Hinoki Museum and Art Site of Chiayi Railway Warehouse. Jia-Le-Fu Tourism Night Market and Taiwan Tile Museum are also within 2 miles (3 km).

What's nearby

  • Chiayi Cultural and Creative Industries Park - 4 min drive - 1.9 km
  • Jia-Le-Fu Tourism Night Market - 5 min drive - 2.3 km
  • Art Site of Chiayi Railway Warehouse - 5 min drive - 2.3 km
  • Chiayi Art Museum - 5 min drive - 2.6 km
  • Taiwan Tile Museum - 6 min drive - 3.0 km

Getting around

  • Chiayi Station - 10 min drive
  • Chiayi (CYI) - 13 min drive

Restaurants

  • ‪臺灣第一家鹽酥雞 - ‬14 min walk
  • ‪阿里山火雞肉飯 - ‬10 min walk
  • ‪川野風華日式料理 - ‬8 min walk
  • ‪嘉義福容Voco酒店 田園西餐廳 - ‬2 min walk
  • ‪Long Stay 龍喜嗲 - ‬15 min walk

About this property

voco Chiayi by IHG

4.5-star luxury hotel near Wenhua Road Night Market
Voco Chiayi by IHG offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A complimentary children's club, a vending machine, and gift shops/newsstands are also featured at the luxury voco Chiayi by IHG. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Chiayi City hotel is smoke free.

  • 1 building
  • 369 guestrooms or units
  • 33 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2024
  • Kid's club (free)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Coffee shop
Voco Chiayi by IHG offers 369 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. A pillow menu is available. 55-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Chiayi City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Similar properties

Japanese Style Family Suite
Maison de Chine Hotel Chiayi
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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,007 reviews
The price is CA $90
CA $104 total
includes taxes & fees
Jul 20 - Jul 21
Maison de Chine Hotel Chiayi

Property amenities

Family friendly

  • Free children's club
  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: TWD 977 for adults and TWD 733 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Designer stores
  • Free children's club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls and litter boxes are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TWD 977 for adults and TWD 733 for children
  • Pet deposit: TWD 3000 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, and Apple Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

voco Chiayi by IHG Hotel
voco Chiayi an IHG Hotel
voco Chiayi by IHG Chiayi City
voco Chiayi by IHG Hotel Chiayi City

Frequently asked questions

How close is voco Chiayi by IHG to the airport?

Voco Chiayi by IHG is 3.6 mi (13-min drive) away from the Chiayi (CYI) airport, the closest popular airport to the property.

How much does it cost to stay at voco Chiayi by IHG?

As of Jul 2, 2026, prices found for a 1-night stay for 2 adults at voco Chiayi by IHG on Jul 5, 2026 start from CA $196, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does voco Chiayi by IHG have an airport shuttle?

Airport shuttle services are not available at voco Chiayi by IHG.

Does voco Chiayi by IHG offer free breakfast?

Free breakfast isn’t provided at voco Chiayi by IHG, but buffet breakfast is offered for a fee of TWD 977 for adults and TWD 733 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at voco Chiayi by IHG?

No, there is no casino at this hotel.

What time is check-in at voco Chiayi by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at voco Chiayi by IHG?

This hotel offers free self parking.

Does voco Chiayi by IHG have a pool?

Voco Chiayi by IHG features an indoor pool.

Does voco Chiayi by IHG have a restaurant?

Yes, there are 2 restaurants on site.

Does voco Chiayi by IHG have a spa?

There are no spa services available at this hotel.

How close is voco Chiayi by IHG to downtown Chiayi City?

Voco Chiayi by IHG is 1.4 mi away from Chiayi City.

voco Chiayi by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 171 reviews
Rating 8 - Good. 40 out of 171 reviews
Rating 6 - Okay. 10 out of 171 reviews
Rating 4 - Poor. 5 out of 171 reviews
Rating 2 - Terrible. 1 out of 171 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for family- excellent food, great swimming pool/ gym, beautiful roof top view of the city. Slightly further away from the city center but staff will assist with ordering taxi.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elaine ILi

Liked: Cleanliness, staff & service, amenities
Clean room, nice staffs.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

shuchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service and food
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tzu-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and comfortable hotel with chill atmosphere.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

YU HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is so nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, new hotel
Verified

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make us feel welcome
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Excellent facility in a quiet neighborhood
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Chih Hung

Liked: Cleanliness, staff & service, amenities
GOOD
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wan jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025
Verified

8/10 Good

KA FAI

Liked: Cleanliness, staff & service, amenities
Service is good. Provide shuttle service to train station will be welcomed by the guests.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Xue

Liked: Amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Verified

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations are clean and good, and the staff is very nice. It was a pleasant stay. My issue was the location (on the edge of town), and access to transportation and good dinning and bars was very limited. Hotel dinning and bar prices are significantly higher than non-hotel establishments, so the lack of options near by was frustrating. The hotel is probably great for families and large groups (it has a great kids playroom next to the gym), but it was not good for solo and adventurous traveling.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be better.

本評論沒有提及特定的價格或房價，也沒有使用不雅文字，也沒有提供個人資訊，請勿再退 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定 The hotel has friendly staffs. But, the Foods quality, parking facilities and the standard operation procedures of the working flows and guidelines are required to be improved as soon as possible. It’s still on the way to be better.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be better.

本評論沒有提及特定的價格或房價，也沒有使用不雅文字，也沒有提供個人資訊，請勿再退 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定 The positive feedback is the property has friendly staffs. But, the F&B quality, parking facilities and the standard operation prucedures of the working flows and guidelines are required to be improved as soon as possible. It’s still on the way to be better.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be the VOCO.

還在成為VOCO的路上 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定，但員工依舊友善 The one positive feedback is the property has friendly staffs. But, the F&B quality, parking facilities and the SOP of the working flows and guidelines are required to be improved ASAP. It’s still on the way to be the VOCO.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be the VOCO.

還在成為VOCO的路上 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定，但員工依舊友善 The one positive feedback is the property has a group friendly staffs. But, the F&B quality, parking facilities and the S.O.P of the working flows and guidelines are required to be improved ASAP. It’s still on the way to be the VOCO.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
Can found other people’s earning in bathroom, very strange on housekeeping. Water is not provided in the room very inconvenient
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
It is unacceptable to see "China Taiwan" in the order information.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Koon Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體嚟講都唔錯嘅，職員態度有禮，熱誠，樂於助人。房間整潔。唯一不足就是離市中心稍為遠一點。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Normen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dieses Hotel war eines der besten Hotels, was ich je besucht habe. Die Zimmer sind modern und alles ist auf neuestem Stand. Aber besonders herausragend war das Personal. Sie boten stets Hilfe an bei der Planung von Trips vom und zum Hotel. Dies hat meine Reise noch besser gemacht.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

KYEE KYEIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客房整潔安静，職員友善，找吃的有點遠。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chia-Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨的客房、親切的服務人員、親子設施以及水療區，房內還有mini bar。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

YI-AN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很棒的體驗
Stayed 2 nights in Feb 2026