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Christchurch City Hotel

4.0 star property
4-star eco-certified hotel near Cashel Mall

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Photo gallery for Christchurch City Hotel

Executive Studio, 1 King Bed, City View
Front of property
Exterior
Breakfast and dinner served, Modern European cuisine
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
699 Colombo St, Christchurch, Canterbury, 8011
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Riverside Market
    ‪3 min walk‬
  • Place, Christchurch Botanic Gardens
    ‪16 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View

9.4 out of 10
Exceptional
(30 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio

Studio

9.6 out of 10
Exceptional
(48 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows

9.2 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Christchurch

Christchurch City Centre stay.A stay at this Christchurch City Centre hotel places you steps from Cashel Mall and within a 5-minute walk of Bridge of Remembrance. Riverside Market and Te Pae Christchurch Convention and Exhibition Centre are also within half a mile (1 km).

What's nearby

  • Cathedral Square - 1 min walk - 0.0 km
  • Te Pae Christchurch Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Riverside Market - 3 min walk - 0.3 km
  • Hagley Park - 10 min walk - 0.9 km
  • Christchurch Botanic Gardens - 16 min walk - 1.4 km

Getting around

  • Christchurch Railway Station - 10 min drive
  • Christchurch International Airport (CHC) - 20 min drive

Restaurants

  • ‪The Rockpool Bar - ‬2 min walk
  • ‪Best Turkish Food Co - ‬2 min walk
  • ‪Hachi Hachi - ‬1 min walk
  • ‪Fika - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Christchurch City Hotel

4-star eco-certified hotel near Cashel Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Christchurch City Hotel.

This 4-star Christchurch hotel is smoke free.

  • 46 guestrooms or units
  • 6 levels
  • Built in 2021
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Family friendly

  • Babysitting

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Cribs (infant beds) are available for NZD 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Reviews

Christchurch City Hotel Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 367 out of 489 reviews
Rating 8 - Good. 96 out of 489 reviews
Rating 6 - Okay. 16 out of 489 reviews
Rating 4 - Poor. 5 out of 489 reviews
Rating 2 - Terrible. 5 out of 489 reviews

Reviews

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect with easy access to Central locations. Christchurch tram just across the road. Friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Christchurch City Hotel was perfect for our stay. Close to town and the Cathedral, plus the staff were welcoming and friendly. Will definitely stay here again
Stayed 2 nights in Jun 2025

10/10 Excellent

Cole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Sui and Brad were amazing hosts. Went over and above to make sure I had everything I needed. The hotel is in a good location accessible to a lot of what the CBD has to offer.
Stayed 2 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, beautiful location, helpful service
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very tidy, and lovely service
Stayed 2 nights in Jun 2025

8/10 Good

Tenby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Anton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an overnight stay, the location is great
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service upon arrival. Room spacious and clean. Great shower and bed very comfortable.
Stayed 1 night in May 2025

8/10 Good

LINDA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location by the Square so able to walk everywhere. Close to many eateries, a movie theatre, bus terminal and shopping areas. View was over the street but the hotel was quiet and modern. Large bedroom area and shower but a bit cramped in the bathroom area. Helpful staff. Had a huge breakfast there one morning.
Stayed 3 nights in May 2025

10/10 Excellent

Toni

Stayed 1 night in May 2025

10/10 Excellent

Jonson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for 1 person stayer, heaps of space, very tidy, reception were polite and easy going. Only thing I’d say wrong is the room has almost too much empty space in it but overall nothing is wrong it. I’d give it a 5.
Stayed 1 night in May 2025

8/10 Good

Emmanuel B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the core of the city

Nice hotel, in the core of the city centre. Steps away from everything. Very modern and nice facilities in general. Car park not on site. But only a few steps away.
Stayed 1 night in May 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice accommodations

Come for the convenient location, but stay for the awesome water pressure in the shower!! Holy cow! It's the best pressure we've experienced in New Zealand!!
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Really nice new hotel. Room well appointed. Lovely roof top bar for a cocktail. They offer parking around the corner for $10 over night. Great pressure in the shower. Lovely tea selection in room
View from our roon
Stayed 1 night in May 2025

8/10 Good

Wes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi everything was great bit i left 2 green hoodies in the wardrobe,would you beable to return them please Wes kidd room 402
Stayed 2 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

J.

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location for walking. Car park is easy 4 min walk, but clean, bright and safe. Room is not large but very clean and quiet. Bathroom was pristine .
Stayed 3 nights in Apr 2025

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the bar, it’s the biggest hidden gem in chch and the rooms are new and spotless. Always my go to for work!
Stayed 1 night in Apr 2025

10/10 Excellent

Haoting

Stayed 2 nights in Apr 2025

10/10 Excellent

Robert, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel located in downtown Christchurch. It is modern, sparkling clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a great location. Clean and spacious room, polite staff. Would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2025

8/10 Good

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre of Christchurch
Stayed 2 nights in Mar 2025