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Crowne Plaza Christchurch by IHG

4.5 star property
4.5-star luxury hotel near Te Pae Christchurch Convention and Exhibition Centre

Choose dates to view prices

Photo gallery for Crowne Plaza Christchurch by IHG

Reception
Point of interest
Bar (on property)
Standard Room, 1 King Bed, City View (High Floor)
Standard Room, 1 King Bed, City View (High Floor)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
764 Colombo Street, Christchurch, 8011
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪1 min walk‬
  • Place, Isaac Theatre Royal
    ‪2 min walk‬
  • Place, Hagley Park
    ‪10 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, City View

9.4 out of 10
Exceptional
(17 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View (High Floor)

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Low Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Low Floor)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Christchurch

Heart of Christchurch.With a stay at this Christchurch City Centre hotel, you'll be steps from Te Pae Christchurch Convention and Exhibition Centre and Isaac Theatre Royal. Hagley Park and Canterbury Museum are also within half a mile (1 km).

What's nearby

  • Te Pae Christchurch Convention and Exhibition Centre - 1 min walk - 0.1 km
  • Isaac Theatre Royal - 2 min walk - 0.2 km
  • New Regent Street - 2 min walk - 0.2 km
  • Cathedral Square - 2 min walk - 0.2 km
  • Hagley Park - 10 min walk - 0.9 km

Getting around

  • Christchurch Railway Station - 11 min drive
  • Christchurch International Airport (CHC) - 18 min drive

Restaurants

  • ‪Market Place - ‬1 min walk
  • ‪The Church Brew Bar - ‬6 min walk
  • ‪Christchurch Tramway Restaurant - ‬4 min walk
  • ‪The Last Word - ‬2 min walk
  • ‪Sakimoto Japanese Bistro - ‬5 min walk

About this property

Crowne Plaza Christchurch by IHG

4.5-star luxury hotel near Te Pae Christchurch Convention and Exhibition Centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3122 square feet (290 square meters) and includes conference space. A fitness center, a library, and multilingual staff are also featured at the luxury Crowne Plaza Christchurch by IHG. Parking is available for a fee.

This 4.5-star Christchurch hotel is smoke free.

  • 1 building
  • 204 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Meeting rooms
  • 3122 sq ft of conference space
  • 290 sq m of conference space
  • Built in 2017
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Christchurch by IHG offers 204 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (NZD 25 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 25 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 25 for children
  • Uncovered self parking fee: NZD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crowne Plaza Christchurch Hotel
Crowne Plaza Christchurch
Crowne Plaza Christchurch
Crowne Plaza Christchurch by IHG Hotel
Crowne Plaza Christchurch an IHG Hotel
Crowne Plaza Christchurch by IHG Christchurch
Crowne Plaza Christchurch by IHG Hotel Christchurch

Crowne Plaza Christchurch by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Jim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I will never use Travelocity to book a room or a flight again. Other than the receptionist at the hotel being pleasant they made it very clear that a booking through a third party did not have the same status. Even though I had clearly communicated that we would be a day late getting to Christchurch, and the hotel communicated back, they still had my reservation all messed up and it a very long time to get it straightened out and they let me know it was due to booking through a third party. I am with a group and have also let everyone know not to book through services like yours. It was a very bad experience, never again. Jim McDermott
Stayed 4 nights in Jan 2026

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent lounge
Stayed 1 night in Jan 2026

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend this hotel to anyone visiting Christchurch. Its central location is unbeatable, with major attractions within walking distance. The guest rooms have every amenity for comfort and reflect a clear 'guest-first' philosophy. I enjoyed my stay and thank the professional staff for their exceptional hospitality.
Stayed 2 nights in Jan 2026

8/10 Good

Catherine

Stayed 1 night in Jan 2026

8/10 Good

Shalvin

Travelled with family
Liked: Cleanliness, staff & service
Front desk staff friendly and accomodating. Cleaning staff good. Gym access with good workout facility. Fresh cold water available in Gym and Foyer. Some room lights not working. Door sensor and swipe card issues. Parking is next to hotel but requires third party payment $NZD 25. Maintenance of property requires some attention. Did not have meal at hotel as lots of options outside but prices are very reasonable. Central prime location.
Stayed 1 night in Jan 2026

2/10 Terrible

Omri

Stayed 1 night in Jan 2026

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good variety for all diet types, kind and courteous staff
Stayed 3 nights in Dec 2025

2/10 Terrible

Aradhana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room doesn’t get cleaned properly ( not vacuumed), doesn’t give basic amenities like slippers, the staff wasn’t very nice either.
Stayed 5 nights in Dec 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities
Building and staff were amazing. The rooms were very nice and accommodating. The bed was not as comfortable as I had hoped but that is different for everyone.
Stayed 1 night in Dec 2025

8/10 Good

Tarun

Travelled with family
Liked: Cleanliness, property conditions & facilities
Perfect location, but disappointing service. This hotel is centrally located and within easy walking distance of numerous dining options and the beautiful Botanic Gardens. While the room and property conditions are quite good compared to other options in Christchurch, the service fell short. The staff were unhelpful with tour planning—I actually found more assistance using Google Gemini. Additionally, breakfast was average, and be aware that barista-made coffees like cappuccinos incur an extra charge on top of the breakfast price.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rohith

Stayed 2 nights in Dec 2025

6/10 Okay

Jiaqi

Stayed 1 night in Dec 2025

6/10 Okay

Ravindra

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Bed was horrible.. mattress old and snagging could not sleep much. Informed the front desk when we checked out.. response was ..oh thank you for letting us know.. Room 704..
Stayed 1 night in Dec 2025

10/10 Excellent

Ismar

Stayed 1 night in Dec 2025

2/10 Terrible

Joanne

Disliked: Staff & service
Coffee machine and mineral water were missing. Door to connecting room was left unlocked. We opened the door and saw another couple (whom we do not know) in the other room.
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice modern rooms, walkable location to city center
Stayed 1 night in Dec 2025

8/10 Good

Debra

Stayed 1 night in Dec 2025

10/10 Excellent

Hartwig, Verona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great central location - several points of interest within walking distance, nice meal options in the dining room; tram stop just across the street.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anne Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have breakfast room was perfect
Stayed 4 nights in Nov 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff, but we had issues with the AC in our room shutting off/not maintaining temperature
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff made the experience the best part of our stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Adel

Liked: Cleanliness, amenities, property conditions & facilities
Incredible location. Couldn’t pick a better location near The Marketplace and Cathedral Square. Room was spotless. Staff was super friendly and helpful. We would stay there again on a heartbeat.
Stayed 3 nights in Nov 2025

10/10 Excellent

Katelyn, Whitehorse

Stayed 3 nights in Nov 2025

8/10 Good

Chris

Stayed 1 night in Oct 2025