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Mercure Chur City West

Property class: 4
4-star hotel with free WiFi, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Mercure Chur City West

A modern hotel room with a bed, a bedside table, a lamp, and a large window offering a mountain view.
A gym with exercise equipment and a large window overlooking a mountainous landscape.
A rustic bar area with wooden beams, a bar counter, stools, and various bottles and glasses.
A rustic bar area with wooden furniture and a sign reading "Rock City".
A modern hotel reception area with a marble reception desk, a bar with seating, and a large abstract wall art piece.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Comercialstrasse 32, Chur, GR, 7000
  • Place, Bowling Rock 'n' Bowl
    ‪2 min walk‬
  • Place, Chur-Brambuesch Gondola
    ‪17 min walk‬
  • Place, Rhyetian Railway Building
    ‪3 min drive‬
  • Airport, St. Moritz (SMV-Samedan)
    ‪105 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Mountain View

A hotel room with a bed, two chairs, a nightstand, a wall-mounted lamp, and a painting.

Comfort Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Twin Beds, Mountain View

A modern hotel room with a large bed, bedside tables, a desk, and a wall-mounted artwork.

Comfort Room, 2 Twin Beds, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds

A modern hotel room with a large bed, bedside tables, a desk, and a wall-mounted artwork.

Comfort Room, 2 Twin Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Corner

A hotel room with a bed, a view of mountains, and a large window.

Superior Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Corner

A modern hotel room with a large bed, a remote control, and a view of mountains through floor-to-ceiling windows.

Superior Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Corner

A modern hotel room with a bed, a desk, a chair, and a small table. There is a window with curtains, a lamp, and a plant.

Superior Room, 2 Twin Beds, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Corner

A modern hotel room with a bed, two armchairs, a small table with fruit, and a vase with flowers.

Superior Room, 2 Twin Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Mountain View

A modern hotel room with a bed, a bedside table, a lamp, and a large window offering a mountain view.

Deluxe Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a bed, two chairs, a table, and a desk with a fruit bowl.

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Mountain View

A modern hotel room with a large window offering a mountain view, a dining area with orange chairs, and a flat-screen TV mounted on the wall.

Deluxe Room, 2 Twin Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed

A modern hotel room with a bed, large windows, and a view of mountains.

Deluxe Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Room

Comfort Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

About the area

Chur

Close to shopping.You'll be within half a mile (1 km) of Bowling Rock 'n' Bowl and 2 miles (3 km) of Chur-Brambuesch Gondola with a stay here. Alpine Passes Trail and AdventureRooms Chur are also within 2 miles (3 km).

What's nearby

  • Bowling Rock 'n' Bowl - 2 min walk - 0.2 km
  • Chur-Brambuesch Gondola - 17 min walk - 1.5 km
  • Rathaus - 2 min drive - 1.8 km
  • Werkstatt Chur - 2 min drive - 1.8 km
  • Rhyetian Railway Building - 3 min drive - 2.2 km

Getting around

  • Chur Station - 5 min drive
  • Zurich Airport (ZRH) - 94 min drive

Restaurants

  • ‪Migros Restaurant - ‬3 min drive
  • ‪Sunshine Pub - ‬19 min walk
  • ‪Sushi Lounge - ‬18 min walk
  • ‪Hotel Franziskaner - ‬3 min drive
  • ‪Dörfli Bar - ‬2 min drive

About this property

Mercure Chur City West

4-star hotel with free WiFi, connected to a rail/subway station
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3444 square feet (320 square meters) and includes conference space. A 24-hour health club, a rooftop terrace, and multilingual staff are also featured at the business-friendly Mercure Chur City West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chur hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 3444 sq ft of conference space
  • 320 sq m of conference space
  • Built in 2012
  • Terrace on the roof
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Convenience store
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Chur City West offers 49 accommodations with free minibar items and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Bowling alley
  • Grocery/convenience store
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CHF 15 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 24 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Bowling alley
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Elevator
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Heated floor
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80.0 per night.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 24 for adults and CHF 10 for children
  • Covered self parking fee: CHF 15 per day (in/out privileges)
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City West Chur
City West Hotel Chur
City West Hotel Restaurant
City West Hotel Restaurant
Mercure Chur City West Chur
Mercure Chur City West Hotel
Mercure Chur City West Hotel Chur

Frequently asked questions

How close is Mercure Chur City West to the airport?

Mercure Chur City West is 51.2 mi (87-min drive) away from the St. Moritz (SMV-Samedan) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Chur City West?

As of Oct 17, 2026, prices found for a 1-night stay for 2 adults at Mercure Chur City West on Oct 24, 2026 start from CA $292, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Chur City West have an airport shuttle?

Airport shuttle services are not available at Mercure Chur City West.

Does Mercure Chur City West offer free breakfast?

Free breakfast isn’t provided at Mercure Chur City West, but buffet breakfast is offered for a fee of CHF 24 for adults and CHF 10 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at Mercure Chur City West?

No, there is no casino at this hotel.

What time is check-in at Mercure Chur City West?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Mercure Chur City West?

Free parking is not available at this hotel. Self parking is available for CHF 15 per day.

Does Mercure Chur City West have a pool?

Mercure Chur City West does not have a pool.

Does Mercure Chur City West have a restaurant?

Mercure Chur City West is home to Towers City West Rest., which features Regional cuisine, al fresco dining, and light fare.

Does Mercure Chur City West have a spa?

There are no spa services available at this hotel.

How close is Mercure Chur City West to downtown Chur?

Mercure Chur City West is 1 mi away from Chur.

Mercure Chur City West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 279 out of 454 reviews
Rating 8 - Good. 145 out of 454 reviews
Rating 6 - Okay. 22 out of 454 reviews
Rating 4 - Poor. 3 out of 454 reviews
Rating 2 - Terrible. 5 out of 454 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They served a nice breakfast and was accessable to a shopping mall.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and nice hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, good location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the place. The staff treated us like family . Thank you everyone
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel 🏨 lovely would sure book again. Nice aircon it was 35degrees celcius
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a amazing area nice hotel
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean with beautiful views. Bus 6 stops right at the front door. Diana at the front desk was incredibly kind and patient answering all our questions. We ate delicious fresh salad and pastries at the coop restaurant.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and the staff were amazing
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent food
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place - great views
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, view of mountain, clean room. No issues with the outlets we bought.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very helpful staff.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loving swiss mountains

A wonderful stay in a pretty and quiet town.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with lovely mountain views

Beautiful hotel with mountains views.lovely clean rooms.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious modern clean room with great mountain views
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and amenities is good.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , spacious , very good customer service , polite and knowlegeable
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great for family
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice clean hotel, the view is spectacular.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new modern hotel and easy to get around with the bus stop just in front.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and all the amenities around. Staff at reception were polite and efficient. I would expect a 4 Star facility to provide tea and coffee facilities in the room. When asked, we were charged for Tea Bags. It spoiled the experience a little.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine but at 20 minutes bus ride out of town and not a lot around it as it’s a commercial area. It would have been better to stop in town? The place was clean tidy and fine for one night. Chur is not some where I would stayed for more nights but we came off the glacier express to go to Lucerne which was amazing place.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
excelente TODO
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the cable car, quick bus ride into town and train station (bus is free, hotel offer)
Stayed 2 nights in Oct 2024