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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property
Hotel near Star Medica Hospital Ciudad Juarez2 in Ciudad Juárez

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Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

In-room safe, desk, blackout drapes, soundproofing
Lobby sitting area
Lobby sitting area
Interior detail
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View in a map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Place, Plaza Las Misiones
    ‪19 min walk‬
  • Place, Star Medica Hospital Ciudad Juarez2
    ‪2 min drive‬
  • Place, American Consulate
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(82 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, desk, blackout drapes, soundproofing

Quadruple Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(88 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Ciudad Juárez

Near the airport.You'll find Star Medica Hospital Ciudad Juarez2 and Plaza Las Misiones within 2 miles (3 km) of this hotel. American Consulate is within 2 miles (3 km) and Cielo Vista Mall is within 16 miles (25 km).

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Plaza Las Misiones - 19 min walk - 1.6 km
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.9 km
  • Plaza Juárez Mall - 2 min drive - 2.3 km
  • American Consulate - 3 min drive - 2.3 km

Getting around

  • El Paso Union Depot - 22 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 8 min drive

Restaurants

  • ‪Fonda Mis Tias - ‬8 min walk
  • ‪Clasicos - ‬14 min walk
  • ‪Abelini's - ‬15 min walk
  • ‪El buen sazón - ‬5 min walk
  • ‪Toro Quintaco - ‬10 min walk

About this property

Krystal Urban Ciudad Juárez by US Consulate

Hotel near Star Medica Hospital Ciudad Juarez2 in Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Krystal Urban Ciudad Juárez by US Consulate also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Ciudad Juárez hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Outdoor banquet area
Real Inn Ciudad Juárez by the USA Consulate
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, 1,201 reviews
Real Inn Ciudad Juárez by the USA Consulate

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 620.12 for adults and MXN 620.12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 620.12 for adults and MXN 620.12 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1239 out of 1840 reviews
Rating 8 - Good. 277 out of 1840 reviews
Rating 6 - Okay. 153 out of 1840 reviews
Rating 4 - Poor. 76 out of 1840 reviews
Rating 2 - Terrible. 95 out of 1840 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan carlos

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in Oct 2025

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough things to buy after hours, food or miscellaneous.
Stayed 1 night in Jul 2025

10/10 Excellent

Fausto

Stayed 1 night in Jul 2025

10/10 Excellent

Sheyla

Stayed 2 nights in Jul 2025

6/10 Okay

iliana

Travelled with partner
Property smelled the sewer, bathroom smelled like it. Bathroom was dirty and outdated.
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its a nice and calm 😌 hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Froyl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Excellent service and an extra spacious room.
Stayed 1 night in Jul 2025

8/10 Good

Raul Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta cómoda toda la experiencia, no es lo mejor pero está bien.
Stayed 1 night in Jul 2025

2/10 Terrible

Joana

Stayed 2 nights in Jul 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Javier

Stayed 4 nights in Jun 2025

2/10 Terrible

Daniel

Stayed 1 night in May 2025

8/10 Good

Elvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sarahy

Travelled with partner
Disliked: Property conditions & facilities
Pool was dirty and had very little sitting area
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Ana Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jonathan

Stayed 1 night in Jul 2025

8/10 Good

Carlos

Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our choice was very welcomed by the staff. Thank you all!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John Paul

Liked: Cleanliness, amenities
The lobby the check-in area nothing out of place. Everything is very neat.
Stayed 2 nights in Jun 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Jun 2025

6/10 Okay

Veronica

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Recomendable, con restricciones

El hotel es comodo y bien ubicado, sus instalaciones viejas y sin mantenimiento. El extractor del baño generaba un ruido que era muy complicado mantener la luz encendida. El buffette y servicio de restaurante excelente!! Uno de los accesos al Hotel, cerrado definitivamente lo que dificulta salir facilmente.
Stayed 1 night in Jun 2025