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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property
Hotel near Star Medica Hospital Ciudad Juarez2 in Ciudad Juárez

Choose dates to view prices

Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

In-room safe, desk, blackout drapes, soundproofing
Lobby sitting area
Lobby sitting area
Interior detail
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym

Explore the area

Map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Plaza Las Misiones
    ‪19 min walk‬
  • Star Medica Hospital Ciudad Juarez2
    ‪2 min drive‬
  • American Consulate
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(75 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.2 out of 10
Very good
(69 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Ciudad Juárez

Near the airport.You'll find Star Medica Hospital Ciudad Juarez2 and Plaza Las Misiones within 2 miles (3 km) of this hotel. American Consulate is within 2 miles (3 km) and Cielo Vista Mall is within 16 miles (25 km).

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Plaza Las Misiones - 19 min walk - 1.6 km
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.9 km
  • Plaza Juárez Mall - 2 min drive - 2.3 km
  • American Consulate - 3 min drive - 2.3 km

Getting around

  • El Paso Union Depot - 22 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 8 min drive

Restaurants

  • ‪El buen sazón - ‬4 min walk
  • ‪Las Tías - ‬8 min walk
  • ‪Domino's Pizza - ‬13 min walk
  • ‪Toro Quintaco - ‬10 min walk
  • ‪Clasicos - ‬14 min walk

About this property

Krystal Urban Ciudad Juárez by US Consulate

Hotel near Star Medica Hospital Ciudad Juarez2 in Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Krystal Urban Ciudad Juárez by US Consulate also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Ciudad Juárez hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 475.80 for adults and MXN 475.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 475.8 for adults and MXN 475.80 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1074 out of 1609 reviews
Rating 8 - Good. 248 out of 1609 reviews
Rating 6 - Okay. 135 out of 1609 reviews
Rating 4 - Poor. 67 out of 1609 reviews
Rating 2 - Terrible. 85 out of 1609 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Luz

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk had a very bad attitude when asked for my receipt
Stayed 1 night in Apr 2025

8/10 Good

Paula

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was clean, location is convenient and the indoor pool saved the day.
Stayed 1 night in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was great

Good stay no complaints it is worth getting breakfast included in your stay i enjoyed the service emee got during breakfast
Stayed 13 nights in Apr 2025

10/10 Excellent

Jovany Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Feb 2025

10/10 Excellent

Eduardo Alfredo

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Brijida

Stayed 1 night in Apr 2025

10/10 Excellent

Gladis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me siento segura en el Krystal cada que voy a Juárez
Stayed 1 night in Feb 2025

10/10 Excellent

Gladis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casi siempre que voy a Juárez, escogo quedarme en el Krystal por que puedo dejar mi carro asegurado en el parqueadero y me siento segura en el hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful Room very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Victor Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Danya

Liked: Amenities
Excellent service
Stayed 1 night in Apr 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente !
Stayed 5 nights in Apr 2025

8/10 Good

Daniel

Stayed 1 night in Apr 2025

10/10 Excellent

Hiram, Lake Stevens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, muy limpio y el personal es muy amable y hospitalario. Al hacer check in me hicieron un upgrade a una suite muy espaciosa, lo cual fue una sorpresa. El hotel está muy bien ubicado, cerca del consulado y centro comercial, y muy céntrico para mis necesidades. El buffet de desayuno es muy bueno también. La única sugerencia es que deberían tener máquina de hielo en los pisos y un refrigerador pequeño y microondas en las habitaciones.
Stayed 2 nights in Apr 2025

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Fortino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how clean and quiet the place was. House keeping is very friendly and helpful I will definitely stay here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and comfortable and located close to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacquelene

Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Stayed 1 night in Mar 2025

10/10 Excellent

Hector

Business traveller, Travelled with partner
Liked: Amenities
Very good very good very good
Stayed 1 night in Apr 2025

10/10 Excellent

Armando Escobosa

Stayed 5 nights in Mar 2025

10/10 Excellent

Brett, Chandler

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about the property. The only issue I had was when I asked for the cost of the buffet they missed quoted the price so I was surprised when I got the bill. It wasn’t by a large amount and it wasn’t a huge problem but if you’re gonna tell somebody how much something cost you should give the accurate price
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan, Lexington

Stayed 1 night in Mar 2025