Koener Hotel & Spa

4.0 star property
4-star guestrooms with fireplaces

Choose dates to view prices

Photo gallery for Koener Hotel & Spa

Front of property
32-inch TV with cable channels, fireplace
Indoor pool, sun loungers
32-inch TV with cable channels, fireplace
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Breakfast available
  • Gym

Explore the area

View in a map
14 Grand-rue, Clervaux, 9701
  • Place, Toy Museum
    ‪1 min walk‬
  • Place, Clervaux Castle
    ‪3 min walk‬
  • Place, Saint-Maurice Abbey
    ‪12 min walk‬
  • Airport, Luxembourg (LUX-Findel)
    ‪56 min drive‬

Room options

Comfort Double Room

8.4 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Superior Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Historic Suite, 1 Bedroom, Non Smoking, Bathtub

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the area

Clervaux

In Clervaux .At this hotel, you'll be steps from Toy Museum and The Family of Man Museum. Clervaux Castle and Saint-Maurice Abbey are also within half a mile (1 km).

What's nearby

  • Toy Museum - 1 min walk - 0.0 km
  • The Family of Man Museum - 1 min walk - 0.2 km
  • Clervaux Castle - 3 min walk - 0.3 km
  • Saint-Maurice Abbey - 12 min walk - 1.0 km
  • Clervaux Golf Club - 3 min drive - 2.7 km

Getting around

  • Clervaux Station - 14 min walk
  • Findel International Airport (LUX) - 56 min drive

Restaurants

  • ‪Hotel Koener - ‬1 min walk
  • ‪Burger King - ‬6 min drive
  • ‪Château d'Urspelt - ‬6 min drive
  • ‪Taverne Snack Time - ‬2 min walk
  • ‪Au Chocolat - ‬1 min walk

About this property

Koener Hotel & Spa

4-star guestrooms with fireplaces
Koener Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A fitness center, a sauna, and spa services are also featured at the business-friendly Koener Hotel & Spa. Parking is available for a fee.

This 4-star Clervaux hotel is smoke free.

  • 90 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Koener Hotel & Spa offers 90 accommodations with fireplaces and safes. These individually decorated accommodations have separate dining areas. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • High chair
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Secured, covered self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Phone accessibility kit
  • Visual fire alarm

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per accommodation, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cribs (infant beds) are available for EUR 20 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Covered self parking fee: EUR 15 per night
  • Pet fee: EUR 25 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20 per stay
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Koener
Hotel Koener Clervaux
Koener Clervaux
Koener Hotel
Koener Hotel Clervaux
Koener
Hotel Koener
Koener Hotel Spa
Koener Hotel & Spa Hotel
Koener Hotel & Spa Clervaux
Koener Hotel & Spa Hotel Clervaux

Reviews

Koener Hotel & Spa Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 126 out of 238 reviews
Rating 8 - Good. 69 out of 238 reviews
Rating 6 - Okay. 30 out of 238 reviews
Rating 4 - Poor. 12 out of 238 reviews
Rating 2 - Terrible. 1 out of 238 reviews

Reviews

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a perfect mini break! I arrived utterly exhausted after a 12 hours journey and was immediately upgraded! Facilities are excellent, the Spa was immaculate. Food was delicious and generous. The only negative was the need to invest in air conditioning.
Stayed 2 nights in Jun 2025

10/10 Excellent

D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a quaint town.

The spa and breakfast exceeded the expectations. For the spa would have been nice to receive instructions for use at the beginning (for example, bring the towel from the room and at the end of your spa stay exchange it for a clean one). There is parking available but not free. The staff did not make that clear. The parking spots are pretty small. The only downside was the lack of clear communication from all staff.
Stayed 4 nights in Jun 2025

4/10 Poor

ROBERT, whitehouse station

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check-in was horrible. AFTER pulling into the parking garage entrance, there's a closed gate and a sign saying"check in first". After calling the front desk, we were grudgingly let into the garage "for just a couple minutes". That seemed rude -- not nearly enough time for us to unload and bring our luggage to the front desk. The hotel is at the end of a pedestrian street, so there's nowhere else to unload. At the front desk we find that "parking available" is a big MAYBE. You're supposed (try to) to reserve parking when you reserve a room. But there's only a couple dozen spaces in the garage, not nearly enough for all the guests. Front desk clerk rattled off the locations of 3 nearby parking lots but did not have maps. Turns out our room was in a separate building, reached by going outside, turning left, door on the left a ways down, before the statue. Glad it didn't rain while we were here. The location was fine for what we planned on doing, neighborhood and restaurants were good,
Stayed 3 nights in May 2025

6/10 Okay

Carl

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Average

Very expensive for a tired looking hotel. When you include extra charges for breakfast for a family of 3 it is rather costly. On a postive note the staff were very friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bingham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Simon, Chalfont St Giles

Travelled with family
Liked: Amenities
Lovely hotel, brilliant pool and spa facilities Just be careful in the sauna if you blush easily!! Beautiful surroundings
Stayed 1 night in Aug 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

James

Stayed 1 night in Jun 2024

4/10 Poor

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Sep 2023

8/10 Good

Don, Portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The facility is clean, comfortable and well maintained. The location is very good for visiting Clairvaux. The staff seemed friendly and tried to provide a good service. The restaurant food was good and the wait staff, although trying and working hard seemed a little confused - I think there were some internal misunderstandings about the hotel procedures among the staff.
Stayed 4 nights in Sep 2023

10/10 Excellent

Sherry, Black Diamond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms were small but comfortable. There is no air conditioning but a large fan in the room dealt with the heat. The area is quite nice with excellent dining options. We had a little trouble finding it but once we called it was easy.
Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort

A great place to relaxed

We love this property. All staff are great. Quiet and restful.
Stayed 4 nights in May 2023

10/10 Excellent

Krunoslav

Stayed 2 nights in Nov 2022

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay in the center of the delightful village of Clervaux.
Stayed 2 nights in Sep 2022

10/10 Excellent

Gudjon Helgi

Stayed 1 night in Aug 2022

10/10 Excellent

Obiely

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am frequently staying at this property during my business visit in Luxembourg for almost 20 years.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in fabulous location
Stayed 2 nights in Jul 2022

8/10 Good

Majkenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, but slow service

A lovely well looked after hotel (seems to be part of the other town centre hotel) great room, apart from a dodgy window blind & noisy joists from the room above. There did seem to be a shortage of bar / restaurant staff - fabulous food (dinner for 1 was almost the same price as the room) & painfully slow.
Stayed 1 night in Apr 2022