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DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4.0 star property
4-star hotel near Rock and Roll Hall of Fame

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Photo gallery for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Terrace/patio
1 bedroom, in-room safe, desk, blackout drapes
1 bedroom, in-room safe, desk, blackout drapes
Room, Non Smoking | Living area
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
1111 Lakeside Avenue E, Cleveland, OH, 44114
  • Place, Rock and Roll Hall of Fame
    ‪6 min walk‬
  • Place, Huntington Bank Field
    ‪8 min walk‬
  • Place, Progressive Field
    ‪14 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(34 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Non Smoking

Room, Non Smoking

Room, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 Queen Murphy Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility)

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible (Mobility)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed

City view

Deluxe Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One King and One Sofa Bed

One King and One Sofa Bed

One King and One Sofa Bed

8.4 out of 10
Very good
(16 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed

1 bedroom, in-room safe, desk, blackout drapes

One King Bed

7.8 out of 10
Good
(30 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Queen Bed

1 bedroom, in-room safe, desk, blackout drapes

One Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Beds Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Two Queen Beds Non-Smoking

8.2 out of 10
Very good
(109 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cleveland

Heart of Cleveland.Within a 15-minute walk of this Downtown Cleveland hotel, you'll find Rock and Roll Hall of Fame and Huntington Bank Field. Galleria at Erieview and City Hall are also within half a mile (1 km).

What's nearby

  • Huntington Convention Center of Cleveland - 6 min walk - 0.6 km
  • Rock and Roll Hall of Fame - 6 min walk - 0.6 km
  • Huntington Bank Field - 8 min walk - 0.7 km
  • JACK Cleveland Casino - 13 min walk - 1.1 km
  • Progressive Field - 14 min walk - 1.2 km

Getting around

  • Cleveland Station - 10 min walk
  • Tower City-Public Square Station - 19 min walk
  • Cleveland, OH (BKL-Burke Lakefront) - 4 min drive

Restaurants

  • ‪Dunkin' - ‬8 min walk
  • ‪Winking Lizard Tavern - ‬4 min walk
  • ‪Noble Beast Brewing Co. - ‬4 min walk
  • ‪All Access Cafe - ‬7 min walk
  • ‪Stadium 3 Bar & Grille - ‬1 min walk

About this property

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4-star hotel near Rock and Roll Hall of Fame
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10389 square feet (965 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside. A free area shuttle within 1 miles is available. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

  • 379 guestrooms or units
  • 17 levels
  • 10389 sq ft of conference space
  • 965 sq m of conference space
  • Built in 1974
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offers 379 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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The Westin Cleveland Downtown
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CA $179 total
includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 5 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel

Reviews

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Reviews

7.2

Good

6.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 451 out of 1382 reviews
Rating 8 - Good. 303 out of 1382 reviews
Rating 6 - Okay. 286 out of 1382 reviews
Rating 4 - Poor. 199 out of 1382 reviews
Rating 2 - Terrible. 143 out of 1382 reviews

Reviews

2/10 Terrible

nicholas, GRAND BLANC

Disliked: Staff & service
Hi there I’ve been calling since I left the building on Sunday August 9, 2025 @ 1100am or somewhere around there. I left 2 diamond rings in front of the window on table as the big mirror is there. One ring my wedding ring and the other a blue diamond that belonged to my mother she’s dead. With that being said I have yet to receive any call backs from our room housekeeping we were 605, Kellaway, Nicholas and Mandy we stayed Friday the 7-through Sunday August 9. I have spoke to someone at front desk who indicates the room had not been cleaned up until Monday night then I was ghosted with no calls. I then called last night and was told I wasn’t calling at the correct times to call this morning I called spoke to Katrina she indicated she had NOT been told of any of this and she was the lost and found housekeeping management…why is the fact that my two diamonds were on that table when I left I immediately called was given the run around then told it hadn’t been cleaned on Monday night no call backs and now the member of management says she hasn’t heard a thing? Are my rings missing? I’m sure you can review footage and confirm I had those on every single time I left that room outside of when I checked out as I added sunscreen and had to wash my hands using the hand towel I left on the sink to the left, I’m very particular I apologize but can detail anything…please assist me no one at the location seems to want me to have my items back
Stayed 2 nights in Aug 2025

2/10 Terrible

Terrance

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room were outdated Rooms are not as advertised Low level room conditions
Stayed 1 night in Jul 2025

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Rooms and halls are Beaten up

The hallways and rooms are beaten up…dark, a little musty. Had problems with the water controls in the sink, the toilet running for 10 mins after every flush and a tub that was very slow to drain after a short shower.
Stayed 2 nights in Jul 2025

4/10 Poor

christopher

Disliked: Cleanliness, property conditions & facilities
Property could use a bulldozer
Stayed 3 nights in Jul 2025

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Location was very good and staff was very friendly. Entire hotel needs updating/remodeling (dripping sink, running toilet, stained carpet, clogged tub drain, etc)
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah-Ruth

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Nicole

Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew, Newfield

Stayed 4 nights in Jul 2025

2/10 Terrible

Allison

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The elevator in the parking deck was out of order which would present a huge issue for anyone disabled, elderly, injured, with children, etc. The room was “musty” and damp, wallpaper was peeling and had previous water damage apparent. Television and remote were outdated. The view was nice, bed was… okay. As far as the area around the hotel… it is downtown Cleveland. Are you’re comfortable being in a large, urban city? If not, stay in the west side of town.
Stayed 1 night in Jul 2025

6/10 Okay

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Darielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Jul 2025

4/10 Poor

Joshua

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else.

Room was run down. Restaurant was HORRIBLE!!!! Only good thing was the warm cookies and the friendly staff. They do what t hey can with what they have to work with.
Stayed 3 nights in Jul 2025

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terribly run hotel. The reception floor was covered in litter, doors in the public areas were broken. The room had empty gel bottles, cobwebs on the curtains and litter under the bed. The bath did not have a plug. When I said to reception I was not happy, she just looked at me blankly.
Stayed 1 night in Jul 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The staff was friendly and very helpful, the room was clean and the bed was so comfortable.I walked to the the Rock & Roll Hall of fame (2blocks away) and they provided a shuttle to the Guardians game, the onsite parking garage was free for guests, great food at their restaurant and they even have a Starbucks in the lobby. Can’t do any better. Highly recommended. Thanks for making my trip even better.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nick

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Angelina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Placed us in room with mold, cobwebs, and mildew. The floor hallway had bag covers all around. It was definitely a terrible building.
Stayed 4 nights in Jul 2025

6/10 Okay

Allan

Travelled with group
Disliked: Cleanliness, staff & service
In my 5 nights of stay no one cleans the room, change towels, collect the trash and Some of the reception staff are kinda rude. The building is old but still looks good. The reception area smells nice.
Stayed 5 nights in Jul 2025

8/10 Good

Sherri

Travelled with family
Liked: Staff & service
It was a nice place. The views aren’t great and the whole place is a bit dated but the staff were so nice and accommodating. The view of Lake Erie is wonderful!
Stayed 3 nights in Jul 2025

6/10 Okay

Ron

Travelled with family
older property - hallways under construction, busy location.
Stayed 1 night in Jul 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in the area for a conference and this hotel saved me a lot of money by providing a hotel shuttle to take me anywhere within a mile radius.
Stayed 4 nights in Jul 2025

8/10 Good

Meghan

Liked: Staff & service, room comfort

Great location!

First off, what a great location! It is right next to the lake and in walking distance of many destinations including Rock and Roll hall of fame and the baseball stadium! If not able to walk, the shuttle can bring you to these places if in a mile reach. The hotel was very large and had more floors than I expected. The hotel has a nice bar and restaurant. We thought our room was very clean except the office chair had a stain. When we checked in there was only one front desk person which I felt could have been more because there was a line. Also a patron came down and said his key didn’t work and then we found out our key didn’t work as well. The garage was seemingly safe but the elevator did not work and the stairwell had an odd smell when at the bottom. The hotel had signage apologizing for the elevator not working which was thoughtful.
Stayed 2 nights in Jul 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
This hotel doesn't have a pool, vending machines or very clean rooms. Parking garage reeked of urine and didn't seem safe to be in and I was unable to use my room key as promised to get out. Overall disappointed and likely won't stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Loren

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel for the price and also a nice location
Stayed 1 night in Jul 2025

4/10 Poor

Maya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025