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Wyndham Garden Westlake

4.0 star property
Hotel near Crocker Park in Westlake

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Room, 2 Double Beds, Non Smoking (Poolside)

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Room service

Explore the area

Map
1100 Crocker Road, Westlake, OH, 44145
  • Crocker Park
    ‪13 min walk‬
  • Huntington Beach
    ‪4 min drive‬
  • Westfield Great Northern Mall
    ‪11 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Poolside)

Room, 2 Double Beds, Non Smoking (Poolside)

Room, 2 Double Beds, Non Smoking (Poolside)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (1 Bedroom)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About the area

Westlake

In shopping district.Within 2 miles (3 km) of this Westlake hotel, you'll find Crocker Park and Lake Erie. Also, Huntington Beach is within 3 miles (5 km) and Westfield Great Northern Mall is within 6 miles (10 km).

What's nearby

  • Crocker Park - 13 min walk - 1.1 km
  • Lake Erie Nature & Science Center - 3 min drive - 2.8 km
  • Huntington Beach - 4 min drive - 3.2 km
  • Westfield Great Northern Mall - 11 min drive - 9.5 km
  • NASA Glenn Research Center - 16 min drive - 14.9 km

Getting around

  • Elyria Station - 18 min drive
  • Cleveland Hopkins International Airport (CLE) - 25 min drive

Restaurants

  • ‪Crocker Park - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪The Cheesecake Factory - ‬18 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Condado Tacos - ‬3 min drive

About this property

Wyndham Garden Westlake

Hotel near Crocker Park in Westlake
Wyndham Garden Westlake offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. There's an onsite 24-hour business center.

Public spaces have free WiFi. The business-friendly Wyndham Garden Westlake also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This Westlake hotel is smoke free.

  • 267 guestrooms or units
  • 1022 sq m of conference space
  • Built in 2015
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Wyndham Garden Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 20 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 35 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
Wyndham Garden Westlake Hotel
Wyndham Garden Westlake Westlake
Wyndham Garden Westlake Hotel Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake

Wyndham Garden Westlake Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 345 out of 1001 reviews
Rating 8 - Good. 184 out of 1001 reviews
Rating 6 - Okay. 193 out of 1001 reviews
Rating 4 - Poor. 145 out of 1001 reviews
Rating 2 - Terrible. 134 out of 1001 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Donald Alan

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

cassie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non responsive staff. They act like they are being bothered if you need assistance. Dirty old hotel. Don't stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Charese

Travelled with partner
Liked: Staff & service, property conditions & facilities
My room had a strange creaking all day and night! Sounded as if a door was behind opened constantly.
Stayed 2 nights in Mar 2025

4/10 Poor

Juanita

Disliked: Property conditions & facilities
Head no toilet paper.no bag's in garage can Elevators weren't working
Stayed 1 night in Mar 2025

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Place is obviously under new management. No coffee in the main lobby - that’s a first. Only time they serve coffee was in the morning, such an easy thing to do for your guests is to provide coffee 24/7 and they clearly missed the mark on this one. I’ve stayed there before when it was a Doubletree. Management, provide coffee outside of the room!
Stayed 8 nights in Mar 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served its purpose and was easy to find and navigate.
Stayed 1 night in Mar 2025

8/10 Good

TRACY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice for the price

Room was nice - bathroom needed better lighting and water was not hot
Stayed 1 night in Mar 2025

8/10 Good

Jeanine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Kaitlin

Eh

The bathroom and also the pool smelt like mildew. The hours for breakfast were wrong. Saying it continues till 1030-11 but it was over by 10, on the weekend. It is wrong hours online and also the sheet posted outside the restaurant area?? The only plus was the staff was friendly and approachable.
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and cozy.
Stayed 1 night in Mar 2025

4/10 Poor

Shannon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Kristiana

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the worst hotel I’ve ever stayed at. It was disgusting. The reviews are inaccurate. The beds were so uncomfortable. When you sat down you dipped down. The floor was dirty. The towels were dirty. The tv didn’t work. The front person was rude.
Stayed 1 night in Mar 2025

4/10 Poor

Robert Davies

Travelled with family
Disliked: Cleanliness
We checked in and first thing was there were no batteries in the remote. It took 2 1/2 hours to get them. There was no hair dryer or alarm clock. The next day there was no room service done at all. Very disappointing. I probably will not stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

Shanetta

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Donald Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It need some updates to the property and
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

If I could give 0/5, I would.

I had low expectations because of the price but I was still extremely disappointed. The place was *filthy*, we only had one towel, we had *no* shampoo. The bottles in the shower had two body wash and one conditioner and both the body wash were empty so the only soap we had was the bar of hand soap. Windows were covered in hand prints, none of the trash cans had bags and one had trash in it. Then there is the stuff I expected -- it's an ancient building, lots of wear and tear: the whole building smells weird, cracks in the porcelain sink, carpets are threadbare. I will definitely never be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the process of an upgrade which it needs but nice enough and very convenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Water could be hotter but room is nice
Stayed 1 night in Mar 2025

4/10 Poor

Chris

Business traveller
Disliked: Amenities, property conditions & facilities
Toilet did not work properly
Stayed 2 nights in Feb 2025

10/10 Excellent

Lizabeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely pleasant and helpful. By the time I got to Cleveland I was in terrible pain. The lady working that day when I checked in was amazing and even offered to get me a wheelchair. I came to Cleveland for the clinic and had great service there at the hotel. Thank you so much to the gal whom checked us in!
Stayed 1 night in Feb 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quick stay

Staff was cool. Keys were given with ease. All hotel features and functions available
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dailyn

Stayed 1 night in Feb 2025