Note fondée sur 893 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2019 par Manager, Gestion de l’hôtel
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
par un voyageur
Publié le 21 mai 2019 sur Expedia
grande centre amusemeant interieur .viellot mais bien pour enfant. Déjeuner beaucoup de choix meme si vu 2 personne au buffet
Commentaires de Gestion de l’hôtel
21 mai 2019 par Manager, Gestion de l’hôtel
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. We hope to see you again in the future.
par un voyageur
Publié le 1 janv. 2019 sur Hotels
Ok for the price & one night.
Commentaires de Gestion de l’hôtel
2 janv. 2019 par Manager, Gestion de l’hôtel
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our price. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
par un voyageur
Publié le 22 mars 2024 sur Expedia
I stayed here both coming and going on my trip. The staff was helpful and the room was comfortable.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Kathleen,We're delighted to hear that you found our staff helpful and enjoyed a comfortable stay. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
par un voyageur
Publié le 11 mars 2024 sur Expedia
Very nice property. I love the indoor pool and hot tub!
Commentaires de Gestion de l’hôtel
12 mars 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Cathy,We're thrilled to hear that you enjoyed your stay at Quality Inn & Suites Richfield and that you loved our indoor pool and hot tub! Providing amenities like these for our guests to enjoy is important to us, and we're delighted that you had a great time relaxing and unwinding. We appreciate your feedback and look forward to welcoming you back for another fantastic stay in the future!
par un voyageur
Publié le 6 mars 2024 sur Expedia
Very good
Commentaires de Gestion de l’hôtel
7 mars 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Hoijung,Thank you for your feedback regarding your recent stay at Quality Inn & Suites Richfield. We're delighted to hear that you had a very good experience with us. Your satisfaction is our top priority, and we're grateful for your positive feedback. We appreciate your patronage and look forward to welcoming you back for another great experience!
par un voyageur
Publié le 3 mars 2024 sur Hotels
I can tell that they do not change the covers because there was lingerie under the top cover and I was there with my three kids!!
Commentaires de Gestion de l’hôtel
5 mars 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Renee,We take your feedback very seriously, and we assure you that we are investigating this matter thoroughly to understand how this oversight occurred and to take immediate corrective action. Our housekeeping team has been reminded of the importance of thorough room inspections between guest stays to ensure that all items are removed and the room is properly cleaned and sanitized. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Lora,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Property not very updated, spiderwebs and dust in different locations of the room
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Matthew,Thank you for your feedback regarding your recent stay at our hotel. We take your feedback seriously, and we will address the issues you mentioned with our housekeeping team immediately to ensure they are resolved and do not recur in the future. Your comfort and satisfaction are important to us, and we want to assure you that we are committed to making the necessary improvements to provide a more enjoyable experience for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Fun for the kids! Hotel itself was a little outdated and run down, but not awful. The pool water was cold, and not much seating in the pool area. Breakfast was decent, eggs were way too watery though.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Guest Relation Management, Gestion de l’hôtel
Hello Guest,Thank you for sharing your feedback with us. We're glad to hear that the kids had fun during your stay at Quality Inn & Suites Richfield. We also appreciate your feedback about the pool water temperature and seating availability. We will look into these issues to ensure that our guests have a more enjoyable experience in the future. Additionally, we will address this with our kitchen team to ensure that improvements are made. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.
