Sonesta ES Suites Cleveland Westlake

3.0 star property
3-star Colonial hotel with free WiFi

Choose dates to view prices

Photo gallery for Sonesta ES Suites Cleveland Westlake

1 bedroom, pillowtop beds, in-room safe, blackout drapes
Reception
Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Studio Suite, 2 Queen Beds, Fireplace

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

Map
30100 Clemens Rd, Westlake, OH, 44145
  • Crocker Park
    ‪16 min walk‬
  • Lake Erie Nature & Science Center
    ‪4 min drive‬
  • Huntington Beach
    ‪5 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

Studio Suite, 1 King Bed, Fireplace

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Fireplace

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms, Fireplace

  • 65 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

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About the area

Westlake

In Westlake .You'll find Crocker Park and Regal Crocker Park within 2 miles (3 km) of this hotel. Lake Erie and Huntington Reservation are also within 3 miles (5 km).

What's nearby

  • Crocker Park - 16 min walk - 1.4 km
  • Lake Erie Nature & Science Center - 4 min drive - 3.5 km
  • Huntington Beach - 5 min drive - 3.9 km
  • Westfield Great Northern Mall - 12 min drive - 8.8 km
  • I-X Center - 21 min drive - 21.9 km

Getting around

  • Elyria Station - 18 min drive
  • Cleveland Hopkins International Airport (CLE) - 25 min drive

Restaurants

  • ‪Crocker Park - ‬2 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪The Cheesecake Factory - ‬19 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Condado Tacos - ‬3 min drive

About this property

Sonesta ES Suites Cleveland Westlake

3-star Colonial hotel with free WiFi
Sonesta ES Suites Cleveland Westlake offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Business amenities include a meeting room and coworking spaces.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. A terrace, barbecue grills, and tour/ticket assistance are also featured at Sonesta ES Suites Cleveland Westlake. Free self parking is available.

This Colonial Westlake hotel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • 14 buildings
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Sonesta ES Suites Cleveland Westlake offers 104 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10 per pet, per night, plus a deposit of USD 75.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.
    The property is professionally cleaned.

We should mention

  • The seasonal pool will open May 30 and close August 15.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Cleveland Hotel Westlake
Sonesta ES Suites Cleveland
Residence Inn Westlake
Residence Inn Westlake Cleveland
Westlake Residence Inn
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn By Marriott Cleveland Westlake Ohio
Residence Inn Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Hotel
Residence Inn By Marriott Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Ohio
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Westlake
Sonesta ES Suites Cleveland Westlake Hotel Westlake

Sonesta ES Suites Cleveland Westlake Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 388 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 121 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gewaunn

Stayed 2 nights in Feb 2025

8/10 Good

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet location but close to many shopping and eating options
Stayed 2 nights in Mar 2025

6/10 Okay

Tiffany

Travelled with family
Bad beds and dishwasher does not work
Stayed 7 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My absolute favorite location to stay. The employees here are absolutely amazing and I would highly recommended this place to anyone looking for a nice comfortable hotel with great staff. I’m actually thinking about applying for a position here just because I grew so close to this location and I can see myself working here and being apart of the team. Thanks sonesta westlake. Me and my children are grateful for the kindness and cleanliness and just overall great atmosphere you all have. Losing my house was devastating but having a short term home for my children here has been a blessing.
Stayed 2 nights in Mar 2025

4/10 Poor

VINCENT M.

Stayed 1 night in Feb 2025

2/10 Terrible

Mollie

I didn’t get to check in, as they called to tell me tbey closed at 11 pm and we can’t check in after that. So I paid for a hotel I couldn’t stay at, and Expedia customer service was unhelpful in this.
Stayed 1 night in Mar 2025

2/10 Terrible

Olivia

Stayed 1 night in Mar 2025

10/10 Excellent

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities
Great suits
Stayed 3 nights in Feb 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

deonte

Stayed 2 nights in Feb 2025

8/10 Good

Robert

Business traveller, Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Room 412 needs a deep clean. But not too bad
Stayed 2 nights in Feb 2025

6/10 Okay

Robert

Business traveller, Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Room 412 needs a little tlc and a good cleaning but wasn’t bad
Stayed 2 nights in Feb 2025

2/10 Terrible

Jevonte

Liked: Cleanliness
Disliked: Staff & service, room comfort

Sad

Horrible experience. Loud people walking upstairs, floor is thin. No front desk person after 8 to complain too. Door kept jamming with key card. Won't be returning
Stayed 1 night in Feb 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sonesta Anti LGBTQ+

Refused my 2nd stay because I supposedly intimidated an employee during my 1st, prior stay. The staff offered no story. Did not tell me which employee (gender) time, date, place, event. Had no video to corroborate their accusations. Asked for manager and was refused. Was called Anti LGBTQ+ slur and told to leave. There were 2 employees, myself and 4 other guests in lobby when I checked in my 1st time. 2 female employees at the desk the 2nd round. Anti LGBTQ+ Discriminated against permenantly disabled man refusing reservation based on hearsay. Ohio law forbids this
Stayed 1 night in Feb 2025

8/10 Good

Queen Of

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Sharaine

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Johnny

Stayed 1 night in Feb 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Lorie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and makes sure your stay is welcoming
Stayed 3 nights in Feb 2025

2/10 Terrible

Marikah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sonesta canceled my reservation without notifying me or Expedia after I traveled from Michigan to Ohio to their facility. Furthermore, they refused to answer the phone when Expedia called in regard to the matter.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and definitely show compassion for customers!!!
Stayed 8 nights in Feb 2025

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good wi-fi and comfortable beds
Stayed 2 nights in Feb 2025

2/10 Terrible

Umid

Stayed 2 nights in Feb 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Mike

Stayed 3 nights in Feb 2025