Charged for the room even though I prepaid with hotels. They came to the room an hour later with a refund receipt after clearing it up with Hotels. I should have booked with the hotel directly and saved money after seeing what they would have charged. Breakfast was just cereal this day.
The room was nasty and even had blood stains on the covers. When I told them they went to move us to a different room. The cleaning lady said she would freshen it up before we went in. After 30 min we went in and it was dirty too. She mopped the bathroom but did not vacuum the Cheetos up off the carpet. Very bad experience.
The staff was very courteous and friendly. The breakfast needs work, not much of a choice. The beds were comfortable, the rooms were clean but had a musty smell. Overall my stay was good and would stay again.
Immediately asked for new sheets as the ones on the bed were visibly dirty. Dust covering all surfaces, stained chairs and carpet...just gross. Pool had black water in it. Good water pressure and staff was nice.
Sheets were dirty with hair on them, bathroom had soap scum all over the counter with toothpaste on the mirror, hair in the shower toilet was dirty and the seat was broken. Whole facility smells of cigarettes. Clerk who checked me in was kind.