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Pullman Cologne

4.5 star property
Family-friendly 4.5-star hotel near Cologne Zoo

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Photo gallery for Pullman Cologne

Front of property - evening/night
Lobby
Deluxe Suite, 1 King Bed
Bar (on property)
Deluxe Room, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Helenenstr. 14, Cologne, NW, 50667
  • Place, Cologne Cathedral
    ‪12 min walk‬
  • Place, Old Market
    ‪13 min walk‬
  • Place, City Hall
    ‪13 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

8.4 out of 10
Very good
(49 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick)

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(16 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Cologne

City center retreat .Within a 15-minute walk of this Old Town Cologne hotel, you'll find Wallraf-Richartz Museum and Old Market. Romano-Germanic Museum and City Hall are also within 2 miles (3 km).

What's nearby

  • Cologne Cathedral - 12 min walk - 1.1 km
  • Old Market - 13 min walk - 1.2 km
  • City Hall - 13 min walk - 1.2 km
  • Musical Dome - 15 min walk - 1.3 km
  • Cologne Zoo - 4 min drive - 3.1 km

Getting around

  • Friesenplatz U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

  • ‪e.l.f. - ‬2 min walk
  • ‪LAB12 - ‬1 min walk
  • ‪Babylon Sauna - ‬1 min walk
  • ‪Bastians - ‬3 min walk
  • ‪Copenhagen Coffee Lab - ‬3 min walk

About this property

Pullman Cologne

Family-friendly 4.5-star hotel near Cologne Zoo
Pullman Cologne offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 16 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Pullman Cologne. Parking is available for a fee.

This 4.5-star Cologne hotel is smoke free.

  • 275 guestrooms or units
  • 12 levels
  • Built in 1971
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pullman Cologne offers 275 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Spa Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Meeting facility
Lindner Hotel Cologne City Plaza, part of JdV by Hyatt
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,010 reviews
The price is CA $145
CA $163 total
includes taxes & fees
Nov 16 - Nov 17
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 29 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 6 to March 1:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Fee for in-room wired internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Reviews

Pullman Cologne Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 592 out of 1007 reviews
Rating 8 - Good. 290 out of 1007 reviews
Rating 6 - Okay. 83 out of 1007 reviews
Rating 4 - Poor. 20 out of 1007 reviews
Rating 2 - Terrible. 22 out of 1007 reviews

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very conveniently located. The staff were amazing and made made me feel extremely welcome. I would definitely recommend staying here.
Stayed 2 nights in Jul 2025

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, staff & service
Decent hotel. Bar service and food good. Disappointing that the bar on the twelfth floor was closed for a month and more during peak holiday times. Room functional but not anything special.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ralf, Kobe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked about the proporty was the very professional staff. From outside not very promising with only glass and steel: However, breakfast quality was four stars; great cake available; good quality of bed; first time I had minibar included in the price, composed of two beer bottles, apple juice organge juice and water. I wonder why I have not been to Pullman before already. I will come again, amazing experience. Thank you
Stayed 4 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Peter B

Stayed 3 nights in Jul 2025

8/10 Good

David

Stayed 5 nights in Jul 2025

10/10 Excellent

Erkki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception personnel was very friendly. The breakfast was excellent quality. Bed was very good also. Best in trip..
Stayed 1 night in Jul 2025

4/10 Poor

asaf

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Elevatirs issue

There was a problem with the elevators that iinflunce the total satisfaction from the trip. One day we were so upset that we used the emergency stairs to go down from 9th floor to ground in order to eat brekfest. That issue influebce the total satisfection from the stat in the stay in the hotel
Stayed 2 nights in Jul 2025

8/10 Good

Roozbeh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had only one elevator working We had to wait every time for 10min for the elevator
Stayed 1 night in Jul 2025

8/10 Good

Dmitry

Stayed 1 night in Jul 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Martin

Stayed 4 nights in Jul 2025

10/10 Excellent

MICHAEL JAMES

Stayed 4 nights in Jul 2025

2/10 Terrible

Atsuo

Stayed 2 nights in Jul 2025

2/10 Terrible

Stephanie

Liked: Staff & service
Disliked: Cleanliness

Disappointed regular guest

It was disappointing I’m sorry to say. We have stayed at this hotel 7 times in the last 12 months and not once have we had a ‘Welcome back, Mr and Mrs Cromack’. I think we may have had an upgrade once last stay in May, only to a slightly bigger room. Which was kind thank you. This time the room smelt of stale smoke so we were moved to another floor, when we arrived in that room the air conditioning didn’t work so were moved again. The final room, air con much better, room did still smell of stale smoke but my husband has an incurable brain tumour and a third room move was too much for both of us. I must say the air con was not brilliant and the fridge didn’t really chill anything very well. The last evening I asked for a glass of ice from the elf restaurant and was told it would cost me €3.50! I stated that fridge wasn’t working brilliantly or the air con at that rate and was given it for free. I am afraid this may be our last stay at Pullman Cologne.
Stayed 4 nights in Jun 2025

10/10 Excellent

Volkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing. This was our first time in Cologne and we had a great time. The staff was friendly, the food was perfect, and we loved that the hotel was walkng distance to the Cathedral. We will be staying there again when we bring our children to see the Cathedral.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elisha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff, very clean and well maintained, cleaners every day with fresh towels if needed.. Stayed with my daughter and had no issues. Only thing was there was a sauna but no pool
Stayed 3 nights in Jun 2025

10/10 Excellent

Geoffrey John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Lovely room with complimentary mini bar. Comfortable beds and the buffet breakfast freshly made with plenty of choice. Definitely recommend.
Stayed 2 nights in Jun 2025

8/10 Good

OKAN

Stayed 2 nights in Jun 2025

10/10 Excellent

Mat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and location.
Stayed 3 nights in Jun 2025

8/10 Good

Atsuo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The hotel reception staff are polite, friendly and extremely helpful. Breakfast was lovely and lots to choose from Our room was really nice. Cleaned every day. We booked a Deluxe Suite with kingsize bed. Very spacious. Lovely bathroom. We were on the 11th floor with a beautiful view of the Cathedral Would definately recommend staying here
Stayed 4 nights in Jun 2025

8/10 Good

Atsuo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took a while to check in because there was only one person at the front desk, but everything else was just fine.
Stayed 1 night in Jun 2025