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Hilton Columbus/Polaris

4.0 star property
4-star hotel near Polaris Fashion Place

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Photo gallery for Hilton Columbus/Polaris

Exterior
Reception
Premium bedding, pillowtop beds, in-room safe, desk
Terrace/patio
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
8700 Lyra Dr, Columbus, OH, 43240
  • Polaris Fashion Place
    ‪3 min walk‬
  • Magic Mountain Fun Center
    ‪8 min walk‬
  • Easton Town Center
    ‪12 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King and One Sofa Bed

Premium bedding, pillowtop beds, in-room safe, desk

One King and One Sofa Bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for executive 2-room suite,1king bed with one sofa bed, business lounge access(hearing)

55-inch flat-screen TV with satellite channels, TV, pay movies

executive 2-room suite,1king bed with one sofa bed, business lounge access(hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for executive 2-room suite,1king bed with one sofabed,business lounge access(mobility & hearing, roll-in

55-inch flat-screen TV with satellite channels, TV, pay movies

executive 2-room suite,1king bed with one sofabed,business lounge access(mobility & hearing, roll-in

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed, Accessible (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Business Lounge Access

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Business Lounge Access

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for room, 2 queen beds, accessible (mobility & hearing, roll-in shower)

Premium bedding, pillowtop beds, in-room safe, desk

room, 2 queen beds, accessible (mobility & hearing, roll-in shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for standard room,2king beds

Premium bedding, pillowtop beds, in-room safe, desk

standard room,2king beds

  • 31 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for room, 1 King bed, accessible (mobility & hearing, roll-in shower)

Premium bedding, pillowtop beds, in-room safe, desk

room, 1 King bed, accessible (mobility & hearing, roll-in shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for presidential suite,1king bedroom, one queen bedroom, business lounge access

presidential suite,1king bedroom, one queen bedroom, business lounge access | Living area

presidential suite,1king bedroom, one queen bedroom, business lounge access

  • 112 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for fitness room, 1king bed

Premium bedding, pillowtop beds, in-room safe, desk

fitness room, 1king bed

  • Sleeps 2
  • 1 King Bed

View all photos for fitness room, 1king bed accessible,bathub(mobility & hearing)

Premium bedding, pillowtop beds, in-room safe, desk

fitness room, 1king bed accessible,bathub(mobility & hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for executive room,2 king beds,business lounge access

Premium bedding, pillowtop beds, in-room safe, desk

executive room,2 king beds,business lounge access

  • Sleeps 4
  • 2 King Beds

View all photos for Standard, One King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard, One King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for executive parlor suite,1king bed with one sofa bed, business lounge access

executive parlor suite,1king bed with one sofa bed, business lounge access | Living area

executive parlor suite,1king bed with one sofa bed, business lounge access

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for executive2- rooms suite,1 king bed with one sofabed,business lounge access

55-inch flat-screen TV with satellite channels, TV, pay movies

executive2- rooms suite,1 king bed with one sofabed,business lounge access

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for parlor suite, 1king bed with one sofa bed

55-inch flat-screen TV with satellite channels, TV, pay movies

parlor suite, 1king bed with one sofa bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Executive, Hearing)

55-inch flat-screen TV with satellite channels, TV, pay movies

Junior Suite, 1 King Bed (Executive, Hearing)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Columbus

Polaris stay.With a stay at this Polaris hotel, you'll be within half a mile (1 km) of Polaris Fashion Place and 9 miles (15 km) of Columbus Zoo and Aquarium. Easton Town Center and Historic Crew Stadium are within 12 miles (20 km).

What's nearby

  • Polaris Fashion Place - 3 min walk - 0.3 km
  • Magic Mountain Fun Center - 8 min walk - 0.7 km
  • Topgolf - 2 min drive - 1.4 km
  • Easton Town Center - 12 min drive - 18.1 km
  • Ohio State University - 16 min drive - 23.5 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 18 min drive

Restaurants

  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪Brio Italian Grille - ‬8 min walk

About this property

Hilton Columbus/Polaris

4-star hotel near Polaris Fashion Place
As a guest of Hilton Columbus/Polaris, you'll find an indoor pool, a 24-hour health club, a hot tub, and in-room fitness. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There are 16 meeting rooms available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Columbus/Polaris. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Columbus hotel.

  • 254 guestrooms or units
  • 9 levels
  • 15504 sq ft of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Columbus/Polaris offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

Arabic, English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 10:30 AM for a fee: USD 8 to 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (38 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 80 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 17 per person
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Columbus/polaris Hilton
Hilton Columbus/polaris
Hilton Columbus/polaris Columbus
Hilton Columbus/polaris Hotel
Hilton Columbus/polaris Hotel Columbus
Hilton Columbus/Polaris Ohio
Hilton Columbus/Polaris Ohio
Hilton ColumbusPolaris Columb
Hilton Columbus/Polaris Hotel
Hilton Columbus/Polaris Columbus
Hilton Columbus/Polaris Hotel Columbus

Hilton Columbus/Polaris Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very good what i don't like is the i have to pay a overnight parking an also pay for the wifi plus breakfast is not included
Stayed 2 nights in Mar 2025

10/10 Excellent

RENEE, Marathon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was super friendly, beautiful hotel & loved the fire pit with family and friends
Stayed 2 nights in Mar 2025

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was wonderful, I wish I could remember her name.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Gary

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff is great! Hotel and lobby are nice rooms are horrible 1st room the carpet was so bad they moved us to a different room which was better but still bad. Tried to take a shower but no hot water found out you have to turn the sink and shower both on and wait for 20min red roof inn has nicer rooms definitely wont stay again
Stayed 1 night in Jan 2025

4/10 Poor

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

BethAnne

Travelled with family
Disliked: Staff & service

Go somewhere else

We arrived to broken elevators. There were people running and pounding all night. At 3:00 AM the fire alarm was blaring. We walked down 6 flights of stairs to find out there was a water break and leaking into the lobby which caused the alarm. Awoke to no coffee to be found and nobody was willing to make any. I will NEVER stay at this Hilton again. It was by far the worst experience we’ve had.
Stayed 1 night in Feb 2025

10/10 Excellent

Sharae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Danette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Regayn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it had a hot tub and was very clean. What l didn’t like was didn’t know l had to pay for parking. It would have been ok if they told me.. overall l will be back.
Stayed 1 night in Feb 2025

8/10 Good

Cody

Stayed 2 nights in Feb 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what an unexpected find! I decided to make a quick stop in Columbus during a road trip and just happened to choose this property. Just walking in the door, you're greeted by amazing vibes and ambience from the lovely smells, a cozy fireplace, and large well appointed lobby. The staff was excellent - specific shoutout to Tey at the front desk who was so helpful and super sweet, and Lauren behind the bar who was very friendly. Gym was second to none and restaurant was killer. Now onto the room, which was fantastic. Bed and shower were amazing. Definite 10/10. This place was also in a great, safe, quiet suburban area. Tons of dining and shopping options around. If you're ever in the area don't think twice about where to stay. This is it!
Stayed 1 night in Feb 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk lady was amazing helpful and friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, and nice breakfast bar
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return!

So great I’ll stay again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Break in cars in back part of the building.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Very nice bar and common area. Very pleasant staff. Only downside the tv in the room didn’t perform very well.
Stayed 1 night in Jan 2025

2/10 Terrible

Vicki

Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful accommodations. Excellent staff.
Stayed 1 night in Jan 2025

6/10 Okay

M A Rockwell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton Polaris

The hotel refused to correct an error on our reservation and charged us for a third night even though we were checking out the day before. We also were charged another $25 fee for checking in one hour early to a room that was empty and ready. The front desk said all of this is automatic and there is nothing they could do. Service groups can always do something. I would not stay at this property again due to my experience with the front desk staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a quick trip. Check in was easy and the staff were great. The room was clean and smelled clean. We had everything we needed. We stopped at the bar and service was fast and way.
Stayed 1 night in Jan 2025

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Unique

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Why did I even pay to park?

I booked this trip as a getaway for my Mom’s 60th birthday. At check-in Friday, the front desk agent was polite, the room was clean, and the bartender on Friday evening was AMAZING, very attentive. Overall, the stay was good UNTIL we woke up Sunday to checkout at 1pm and went to the parking lot to find my car driver side window had been busted out. When I went back into the hotel to inform the agent she didn’t apologize for the inconvenience or sound concerned at all. She simply stated that “this happens a lot all around”. She didn’t even offer to take the parking off, I had to ask, and I believe it is still on my bill. I understand you don’t want to tell guests that this is likely to happen or happens a lot at your hotel, however, at check-in they could say please don’t leave any valuables or park in a certain area. This had to happen at 3 or 4am based on what time I parked the car. I’ve worked in the hotel industry in management, sales, and FD, and am aware that she could have done something to make it right or even just sound a little more concerned or apologetic. If this is something that happens at your hotel often, as nice of a hotel that it is, you should add more security or make sure they are actually in the parking lot at all hours. To top it off she told us we could go use the vacuum and tape nearby to patch up the window, which showed me others experienced this the same morning. Not a great gift on my moms birthday to drive 2 hrs back with plastic blowing loud!
Stayed 2 nights in Jan 2025