This was the worst rental experience I’ve ever had. I rented this property for a special family weekend, and it was a disaster. When we arrived, the outdoor garbage cans were overflowing. The listing calls it a “Huge New 4BR/2.5 BA home,” but it’s far from new. The house smelled musty, likely from the outdated shag carpeting, making it feel dirty and uninviting. The worst issue was there was no hot water. On Saturday morning, we discovered this and contacted the host right away, but he said he’d come “in the afternoon.” Since we had to leave by noon, we explained this wasn’t acceptable. His dismissive response: “I don’t know what to tell you, I can’t teleport there.” We were forced to attend an important family event without showers, feeling unwashed and embarrassed. Later, he texted claiming the water was fine, which was untrue. It also didn't matter because we already left and the damage was done. We arrived back at the house around 1 am to find there was still no hot water. My son-in-law was ill and really needed a shower, which wasn't possible. We didn't bother reaching out to the host again because we were leaving in the morning. This rental was completely unacceptable! VRBO offered no support and even asked me to provide “proof” there was no hot water. I’ve rented numerous places over the years, and this was by far the worst. I will be avoiding rentals going forward because I value my time, money, and sanity.
