Note fondée sur 933 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par Jennifer, Director, Hyatt Place Columbus Dublin, Gestion de l’hôtel
Hello Jennifer, Thank you for taking the time to share your review of your recent stay with us. We are truly sorry that we couldn't provide you with the exceptional experience that you expect from our hotel. I sincerely apologize that we didn't meet your expectations.
par un voyageur
Publié le 7 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 mars 2024 par Jennifer, Director, Hyatt Place Columbus Dublin, Gestion de l’hôtel
Thank you for sharing the awesome rating of your experience, and please visit us again.
par un voyageur
Publié le 1 mars 2024 sur Expedia
Thé hotel was going thru updates and that wasn’t clear before booking it was a bit of a hassle as everything was thru the back entrance and quite dirty but the room’s were very clean and the staff was nice
Commentaires de Gestion de l’hôtel
1 mars 2024 par Jennifer, Director, Hyatt Place Columbus Dublin, Gestion de l’hôtel
Thank you for sharing your feedback. I was disappointed to hear our efforts to communicate the renovation at time of renovation didn't reach you. Please forgive us during this time of renovation. We understand our 1st impression is a little rough, so we are so thankful you got to experience our amazing staff our comfortable guestrooms. Your patience is appreciated as we update and improve our hotel. As our valued Guest, I hope that you will return and see our highly anticipated results!
par un voyageur
Publié le 29 févr. 2024 sur Expedia
The room smelled terrible. The bed smelled terrible. The bathroom had water all over the floor and the toilet seat when I arrived. It seemed like the room had not been properly cleaned in a very long time. I just felt dirty the entire time I was in the room
Commentaires de Gestion de l’hôtel
1 mars 2024 par Jennifer, Director, Hyatt Place Columbus Dublin, Gestion de l’hôtel
Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with our housekeeping team to improve our service.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
The room was very nice and comfortable but: We were not warned that the hotel is being renovated which resulted in many problems in every area of the property. The TV could only play one channel and the staff were not able to offer a solution.
Commentaires de Gestion de l’hôtel
1 mars 2024 par Jennifer, Director, Hyatt Place Columbus Dublin, Gestion de l’hôtel
Thank you for taking the time to write. I appreciate your honest feedback regarding how our renovation affected your experience. My apologies that TV wasn't working correctly during your stay and also that our 2 efforts of communicating the renovations via the Expedia chat didn't reach you. Your feedback will help us as we continually strive for our guests to have a comfortable stay.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Found out they were remodeling when we got there but it wasn’t really an inconvenience. Great breakfast, spacious rooms, plenty of eating options within walking distance, very friendly staff. Rooms were clean and smelled good.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Jennifer, Director, Hyatt Place Columbus Dublin, Gestion de l’hôtel
It is lovely to hear you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing Hyatt Place Columbus Dublin, and please come see us again. We are excited for you to experience the property after renovation is complete.
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Jennifer, Director, Hyatt Place Columbus Dublin, Gestion de l’hôtel
Thank you for your review. We look forward to seeing you again at the Hyatt Place Columbus Dublin
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Jennifer, Director, Hyatt Place Columbus Dublin, Gestion de l’hôtel
We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing Hyatt Place Columbus Dublin
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Will stay again. Love the room layout
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Jennifer, Director, Hyatt Place Columbus Dublin, Gestion de l’hôtel
Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our room layout. Having the largest standards rooms in the area attributes to our guest experience. Please revisit us upon your return to the area. We are excited for you to see the finished hotel post renovation.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Jennifer, Director, Hyatt Place Columbus Dublin, Gestion de l’hôtel
We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing Hyatt Place.
