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Tru By Hilton Columbus East Broad

2.5 star property
Enjoy the indoor pool at this Columbus hotel

Choose dates to view prices

Photo gallery for Tru By Hilton Columbus East Broad

Terrace/patio
Exterior
Reception
Free WiFi
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
6440 East Broad Street, Columbus, OH, 43213
  • Mount Carmel East
    ‪19 min walk‬
  • Easton Town Center
    ‪12 min drive‬
  • Greater Columbus Convention Center
    ‪17 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Free WiFi

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

Free WiFi

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Free WiFi
  • Restaurant
  • Air conditioning
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3.7 out of 5, Good, 1,000 reviews
The price is CA $144
CA $170 total
includes taxes & fees
Jun 15 - Jun 16
The Capital Suites Hotel

About the area

Columbus

In Columbus .Within 3 miles (5 km) of this Columbus hotel, you'll find Mount Carmel East and Gahanna Woods Park and State Nature Preserve. Whitehall Community Park and Blacklick Woods Metro Park are also within 6 miles (10 km).

What's nearby

  • Mount Carmel East - 19 min walk - 1.6 km
  • Easton Town Center - 12 min drive - 15.3 km
  • Franklin Park Conservatory and Botanical Gardens - 14 min drive - 18.0 km
  • Greater Columbus Convention Center - 17 min drive - 23.0 km
  • Ohio State University - 19 min drive - 24.0 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 13 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Texas Roadhouse - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

Tru By Hilton Columbus East Broad

Enjoy the indoor pool at this Columbus hotel
Tru By Hilton Columbus East Broad offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. Tru By Hilton Columbus East Broad also features a vending machine, express check-in, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Columbus hotel.

  • Breakfast available (free)
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Pool or billiards table
  • Smoking in designated areas
Guest accommodations at Tru By Hilton Columbus East Broad offer air conditioning. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Reception

Tru by Hilton Columbus Airport

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 744 reviews
The price is CA $127
CA $150 total
includes taxes & fees
Jun 15 - Jun 16
Tru by Hilton Columbus Airport

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free breakfast available daily

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Room amenities

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Pets

  • Pets: USD 75 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Property is also known as

Tru By Hilton Columbus Broad
Tru By Hilton Columbus East Broad Hotel
Tru By Hilton Columbus East Broad Columbus
Tru By Hilton Columbus East Broad Hotel Columbus

Tru By Hilton Columbus East Broad Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 172 reviews
Rating 8 - Good. 26 out of 172 reviews
Rating 6 - Okay. 8 out of 172 reviews
Rating 4 - Poor. 6 out of 172 reviews
Rating 2 - Terrible. 10 out of 172 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

We had a wonderful stay! Our room was super clean, especially loved no carpet in the room! Very comfortable bed(s) and great water pressure in the shower. Hotel staff was very welcoming and courteous.
Stayed 1 night in Mar 2025

2/10 Terrible

Elias

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a three-night reservation booked over a month in advance through Expedia. However, upon my arrival at 1:30 AM—with my two young children asleep in the lobby—I was informed that my reservation had been canceled without any prior notice or explanation. After speaking with the front desk, they contacted the General Manager, who claimed that my card was declined. This was impossible, as I had already paid through Expedia, and the hotel did not have my card on file. Despite this, I was told there were no available rooms and was left to find alternate accommodations at 2 AM. Following a lengthy discussion with Expedia’s customer service, I was informed that I could return to the hotel and book a room directly—but at a drastically inflated rate of $850, which was $340 more than my original reservation. It is deeply concerning and unethical that a room suddenly became available at a higher price after I had been turned away. As a result of this situation, I was forced to wait in my car with my children in the cold, and I am now being asked to pay significantly more for the same room I had already reserved. This experience was not only distressing but also unacceptable in terms of customer service and ethical business practices.
Stayed 3 nights in Feb 2025

10/10 Excellent

Madison

Stayed 1 night in Feb 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, clean, friendly staff. Games and pool table in lobby, free breakfast
Stayed 3 nights in Feb 2025

6/10 Okay

Becca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud neighbors and lost a good amount of sleep because of it the second night unfortunately.
Stayed 2 nights in Feb 2025

10/10 Excellent

Charmayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, welcoming, located near everything.
Stayed 1 night in Mar 2025

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and clean

The staff was amazing. The rooms were amazing. All together this place was amazing. I loved how you could not access the upstairs unless you had a room key. It mad me feel safer.
Stayed 2 nights in Feb 2025

4/10 Poor

Rachel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Ohio

We got to hotel very late, staff did rush us to get our room. We had a second floor room which was very near the elevator. When the elevator was moving you would feel vibration of it on the floor. Also the air unit was not seal correct creating a whistling noise, we had very high winds. Finally we were woken up by fire alarm at 7 :20 a.m and it was a false alarm.
Stayed 2 nights in Feb 2025

10/10 Excellent

shannon, Charleston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 1 night in Feb 2025

4/10 Poor

Jaden

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Waited 30 mins before I could check in due to no one being at the reception desk. The phone was continuously ringing as well. There was also a drunk individual roaming around the hotel the whole night causing a disturbance.
Stayed 1 night in Feb 2025

10/10 Excellent

Watley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place I will always stay here when in Columbus
Stayed 1 night in Feb 2025

10/10 Excellent

Vilem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and friendly staff
Stayed 6 nights in Nov 2024

8/10 Good

Latoya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Yakima

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Feb 2025

8/10 Good

Samantha, Strongsville

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly. I would come back again.
Stayed 1 night in Feb 2025

8/10 Good

Jewel

Liked: Cleanliness, property conditions & facilities
Room was not ready at check in and had to wait an hour...manager wouldn't even come and apologize for the inconvenience
Stayed 1 night in Feb 2025

10/10 Excellent

Catarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and seem very new! Overall it’s clean, organized, bright colors and rooms looks great ( like dorm rooms) I will book a million times as long it’s the same like my first visit!! Breakfast included and clean book. Only thing is you can hear people above you walk.
Stayed 1 night in Feb 2025

10/10 Excellent

elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk was wonderful .. barista was engaging...
Stayed 1 night in Feb 2025

10/10 Excellent

Tuashayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, nice pool
Stayed 1 night in Feb 2025

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Harley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025