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Extended Stay America Suites Richmond Hilltop Mall

2.5 star property
Enjoy the free WiFi at this San Pablo hotel

Choose dates to view prices

Photo gallery for Extended Stay America Suites Richmond Hilltop Mall

Studio, 2 Double Beds, Non Smoking
Lobby
Exterior
Studio, 1 Queen Bed, Non Smoking
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
3170 Garrity Way, San Pablo, CA, 94806
  • Place, Richmond Care Center
    ‪10 min walk‬
  • Place, Cinemark Century Hilltop 16
    ‪10 min walk‬
  • Place, Contra Costa College
    ‪20 min walk‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪43 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

About the area

San Pablo

Near the airport.Within 3 miles (5 km) of this San Pablo hotel, you'll find Contra Costa College and San Pablo Lytton Casino. AMF Pinole Valley Lanes and Richmond Museum of History are also within 6 miles (10 km).

What's nearby

  • Richmond Care Center - 10 min walk - 0.9 km
  • Cinemark Century Hilltop 16 - 10 min walk - 0.9 km
  • Contra Costa College - 20 min walk - 1.7 km
  • Moscone Convention Center - 34 min drive - 33.1 km
  • Oracle Park - 34 min drive - 33.1 km

Getting around

  • El Cerrito del Norte Station - 14 min drive
  • Richmond Transit Center - 16 min drive
  • Oakland Intl. Airport (OAK) - 46 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive
  • ‪Jack in the Box - ‬4 min drive

About this property

Extended Stay America Suites Richmond Hilltop Mall

Enjoy the free WiFi at this San Pablo hotel
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Richmond Hilltop Mall also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This San Pablo hotel is smoke free.

  • 101 guestrooms or units
  • 3 levels
  • Built in 2000
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Extended Stay America Suites Richmond Hilltop Mall offers 101 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 930 reviews
The price is CA $161
CA $181 total
includes taxes & fees
Feb 17 - Feb 18
Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG

Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome for a fee (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Hilltop
Extended Stay America Hilltop Hotel
Extended Stay America Hilltop Hotel Richmond Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Hilltop Mall Hotel
Extended Stay America Hilltop Mall
Extended Stayamerica Richmond-Hilltop Mall Hotel Richmond
Extended Stay America Richmond Hilltop Mall Hotel San Pablo
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Richmond Hilltop Mall San Pablo
Extended Stay America Richmond Hilltop Mall
Hotel Extended Stay America - Richmond - Hilltop Mall San Pablo
San Pablo Extended Stay America - Richmond - Hilltop Mall Hotel
Extended Stay America - Richmond - Hilltop Mall San Pablo
Hotel Extended Stay America - Richmond - Hilltop Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Suites Richmond Hilltop Mall Hotel
Extended Stay America Suites Richmond Hilltop Mall San Pablo

Extended Stay America Suites Richmond Hilltop Mall Reviews

Reviews

6.8
Rating 10 - Excellent. 310 out of 1004 reviews
Rating 8 - Good. 195 out of 1004 reviews
Rating 6 - Okay. 185 out of 1004 reviews
Rating 4 - Poor. 151 out of 1004 reviews
Rating 2 - Terrible. 163 out of 1004 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cesar

Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

francisco

Stayed 1 night in Nov 2025

10/10 Excellent

Cesar

Stayed 2 nights in Nov 2025

10/10 Excellent

George

Stayed 1 night in Oct 2025

10/10 Excellent

charonda

Stayed 1 night in Oct 2025

6/10 Okay

Tempest

Liked: Staff & service
Disliked: Amenities
The staff was courteous but the building and room was reminiscent of a halfway house.
Stayed 2 nights in Oct 2025

4/10 Poor

Christa

Business traveller, Travelled with family
Liked: Room comfort
Very strong off putting musty odor in multiple rooms. Would recommend only for short stays. They do allow pets which is the only reason we booked.
Stayed 7 nights in Oct 2025

10/10 Excellent

Cristina

Stayed 1 night in Oct 2025

8/10 Good

Randy

Stayed 1 night in Oct 2025

6/10 Okay

Ronal

Stayed 1 night in Oct 2025

6/10 Okay

Mary Grace

Stayed 1 night in Oct 2025

10/10 Excellent

Kennard

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

charonda

Stayed 7 nights in Oct 2025

8/10 Good

Eric

Business traveller
Liked: Staff & service, room comfort
Stayed 8 nights in Oct 2025

10/10 Excellent

Mayra

Stayed 1 night in Oct 2025

10/10 Excellent

Joaquin

Stayed 1 night in Oct 2025

6/10 Okay

Tim

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
room smelled real bad and dirty
Stayed 3 nights in Oct 2025

4/10 Poor

Judith

Disliked: Cleanliness, room comfort

Highly disappointed

Parking was easy, you obtain a parking permit from the desk upon check-in. Staff was easy to work with. The room was not well maintained. It was Apparent that upkeep and maintenance has been deferred or ignored. Old and damaged kitchen cabinets, the refrigerator was clean on the inside but the outside appeared to have dings from being moved around. The microwave had not been cleaned and there was smelly, old food under the turntable. The kitchen fan was oozing greece. The bathroom door needed cleaning and painting. The carpet needed shampoo or replacement. The bed skirt had food stains and was not properly adjusted to the bed. The walls were dirty with what appeared to be food drips or some other substance. The nightstand had been damaged and needed to be replaced. Overall, the room needed a complete overhaul.
Stayed 1 night in Oct 2025

10/10 Excellent

Gagandeep

Stayed 1 night in Sep 2025

8/10 Good

Schuyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite
Stayed 1 night in Aug 2025

6/10 Okay

Angelo Juan Doroteo, South san francisco

Stayed 9 nights in Sep 2025

4/10 Poor

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like smoke and it was a nonsmoking room. We were threatened about the no smoking in the room with a $250 fee yet the room smelled like cigarettes. Also had a lingering wet dog/wet carpet smell. If you need a place to crash great
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025