Note fondée sur 559 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
79 % des clients le recommandent
4,0 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 25 févr. 2024
My room was nice and clean. The bathroom floor was sticky and dirty around the toilet. The toilet seat should have been replaced. Staff was nice.
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Manager, Gestion de l’hôtel
Hello Mary, We appreciate your compliments on the cleanliness of your room and the friendliness of our staff. Your feedback about the bathroom floor and toilet seat has been noted for our improvement efforts. Should you have any further concerns, please feel free to reach out to our management team directly.
1 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Expedia
It was disgusting not up to my level of clean they had cigarette burnt holes in the cover no ma’am I would not ever book there again and then they want 50 up front at the desk for what I don’t know but I wouldn’t even have booked it if every other hotel wasn’t booked because that was just horrible
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Manager, Gestion de l’hôtel
Hello Tink, We apologize for any inconvenience you experienced during your stay. Your feedback is important to us and will be shared with the team. If you have any further concerns, feel free to reach out to management directly for assistance.
5 sur 5
par un voyageur

Clean and friendly

Publié le 16 févr. 2024 sur Hotels
Friendly. Free up grade to room
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Manager, Gestion de l’hôtel
Hello Alethia,We are delighted to hear you enjoyed our friendly service and appreciated the complimentary room upgrade. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future.
2 sur 5
par un voyageur

Could be better

Publié le 15 févr. 2024 sur Hotels
The shower did not work and the toilet wobbled. The desk clerk Ashley was very friendly and made an excellent suggestion for a late dinner.
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Manager, Gestion de l’hôtel
Hello Mark, We appreciate your feedback regarding your recent stay with us. It's wonderful to hear that Ashley provided excellent service and dining recommendations during your visit. Your comments about the facilities have been noted for our attention. Thank you for sharing your experience with us and we hope to welcome you back in the future.
2 sur 5
par un voyageur

Hotel double charged me

Publié le 14 févr. 2024 sur Hotels
Hotel isn’t bad but almost has an apartment building feel to it. Got reservation thru hotels.com but yet hotel charged me again for the room claiming it was a deposit? I know most will put a hold on your card for incidentals but this charge came straight out of my account, currently trying to get an answer to this.
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Manager, Gestion de l’hôtel
Hello Chris, We appreciate your feedback on your recent stay with us. Please note that our hotel’s charges typically include room rates as well as any applicable deposits for incidentals. We advise guests to reach out to our management team directly for any billing inquiries to ensure a prompt resolution. Thank you for choosing our hotel, and we hope to welcome you back in the future.
5 sur 5
par un voyageur

great people and facility

Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Manager, Gestion de l’hôtel
Hello Tommy,We are delighted to hear you had a wonderful stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back soon for another excellent experience.
5 sur 5
par un voyageur

Publié le 12 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Manager, Gestion de l’hôtel
Hello Kevin,We are thrilled to hear you had a wonderful stay with us! If there is anything else we can do to make your next visit even more memorable, please do not hesitate to reach out to us. We look forward to welcoming you back soon!
5 sur 5
par un voyageur

Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Manager, Gestion de l’hôtel
Hello Adam,We are stoked to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back again soon to create more wonderful memories together.
4 sur 5
par un voyageur

Publié le 4 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Manager, Gestion de l’hôtel
Hello darrell, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
5 sur 5
par un voyageur de Portland

Publié le 4 févr. 2024 sur Expedia
The property is in a very convenient location to the interstate, restuarants, shopping and activities. Easy walking distance to severL loctions and short drive to all activities, and universities.
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Manager, Gestion de l’hôtel
Hello Laura,We are pleased to hear that you found our hotel's location convenient for accessing nearby attractions and amenities. We strive to provide our guests with a central and accessible base for their travels. We look forward to your future stay when your travels bring you back this way.