4/10 â MĂ©diocre
Voyageur vérifié
Voyage en famille
16 avr. 2025
Points faibles : Propreté, service et personnel
Hike to your room
So, it stated on Hotels.com that there were only 2 rooms left⊠The entire place was empty other than one other family.
I got a cabin because that's all I had as an option for 3 people. There was no ramp for cars or for you to carry your luggage down.
Now, I'm with my 70-year-old mom & 60 yr old aunt. The cabin they gave us was atop another hill!!! Needless to say, my family could not make the walk just to get to the cabin.
It was a far far walk, not ideal if you have any heavy luggage. There was only one worker there to help but we had to try to carry everything else ourselves, it was rough and my mom didn't make it halfway. Went back to exchange for another room, but they didn't say anything as the hotel was empty and everything was under construction or being painted.
Being hungry after the 4-hour bus ride there, the kitchen and service was horrible. My mom got a baleada and even starving, she couldn't eat it! Expensive & horrible. The TV worked for 1 day, the water was cold but I expected that and it was full of ants. Won't go back.
The only nice experience was at the Mariposario with the few butterflies they had.
Voyageur vérifié
Séjour de 2 nuits en avril 2025