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Phoenix Copenhagen

4.5 star property
4.5-star luxury hotel near Tivoli Gardens

Choose dates to view prices

Photo gallery for Phoenix Copenhagen

Exterior
Property preview
Meeting facility
Lounge
Minibar, in-room safe, desk, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Parking available

Explore the area

View in a map
Bredgade 37, Copenhagen, 1260
  • Place, Nyhavn
    ‪4 min walk‬
  • Place, Kongens Nytorv
    ‪4 min walk‬
  • Place, Strøget
    ‪7 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for Standard double room with a double bed or twin beds

Minibar, in-room safe, desk, free WiFi

Standard double room with a double bed or twin beds

8.8 out of 10
Excellent
(111 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard single room

Minibar, in-room safe, desk, free WiFi

Standard single room

8.6 out of 10
Excellent
(61 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double room with a double bed or twin beds with Lounge access

Minibar, in-room safe, desk, free WiFi

Executive Double room with a double bed or twin beds with Lounge access

9.2 out of 10
Wonderful
(56 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite with Lounge access

View from room

Junior Suite with Lounge access

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Lounge access

Minibar, in-room safe, desk, free WiFi

Suite with Lounge access

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Compact double room

Minibar, in-room safe, desk, free WiFi

Compact double room

8.6 out of 10
Excellent
(73 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior double room with a double bed or twin beds

Minibar, in-room safe, desk, free WiFi

Superior double room with a double bed or twin beds

8.8 out of 10
Excellent
(63 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior single room

Minibar, in-room safe, desk, free WiFi

Superior single room

9.4 out of 10
Exceptional
(27 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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CA $214 total
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About the area

Copenhagen

Heart of Copenhagen.Within a 10-minute walk of this Copenhagen City Centre hotel, you'll find Nyhavn and Strøget. Kongens Nytorv and Frederik's Church are also within half a mile (1 km).

What's nearby

  • Nyhavn - 4 min walk - 0.4 km
  • Kongens Nytorv - 4 min walk - 0.4 km
  • Copenhagen Christmas Market - 6 min walk - 0.5 km
  • Amalienborg Palace - 6 min walk - 0.5 km
  • Strøget - 7 min walk - 0.6 km

Getting around

  • Marmorkirken Station - 5 min walk
  • Østerport Station - 14 min walk
  • Copenhagen Airport, Kastrup (CPH) - 27 min drive

Restaurants

  • ‪The Union Kitchen - ‬3 min walk
  • ‪Hotel Phoenix Copenhagen - ‬1 min walk
  • ‪Original Coffee - ‬1 min walk
  • ‪Joe & The Juice - ‬3 min walk
  • ‪No. 11 Café - ‬2 min walk

About this property

Phoenix Copenhagen

4.5-star luxury hotel near Tivoli Gardens
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, a terrace, and multilingual staff are also featured at the luxury Phoenix Copenhagen. For a fee, parking is available.

This 4.5-star Copenhagen hotel is smoke free.

  • 1 building
  • 213 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Phoenix Copenhagen offers 213 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Copenhagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (DKK 325 per day)
  • Street parking available
  • Valet parking on site (DKK 325 per day)
  • Limited onsite valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; DKK 195 for adults and DKK 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym

Accessibility

  • Area rugs in room
  • Elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DKK 200 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 195 for adults and DKK 95 for children
  • Valet parking fee: DKK 325 per day
  • Nearby parking fee: DKK 325 per day (262 ft away)
  • Pet fee: DKK 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 14953779

Property is also known as

Copenhagen Phoenix
Hotel Phoenix Copenhagen
Copenhagen Phoenix Hotel
Phoenix Copenhagen Hotel Copenhagen
Phoenix Hotel Copenhagen
Phoenix Copenhagen Hotel
Phoenix Copenhagen Copenhagen
Phoenix Copenhagen Hotel Copenhagen

Phoenix Copenhagen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1220 out of 1956 reviews
Rating 8 - Good. 499 out of 1956 reviews
Rating 6 - Okay. 160 out of 1956 reviews
Rating 4 - Poor. 51 out of 1956 reviews
Rating 2 - Terrible. 26 out of 1956 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marj, Maple Ridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. The only issue was our Superior Double Room was located facing a side street, directly over the loading bay doors. There were trucks starting before 3:00 am and metal banging sounds which made it hard to sleep. Wondering if booking through Travelocity results in less desirably located rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

arne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice location
Stayed 1 night in Sep 2025

10/10 Excellent

C

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, extremely walkable. Friendly and professional staff. Quiet and very comfortable, very clean room. I would choose this hotel again!
Stayed 4 nights in Jul 2025

8/10 Good

Stuart

Business traveller

OK, not the worst, not the best

Good location, albeit it's on the corner of a road so there is road noise. Somewhat dated now so a few things a little tired but overall absolutely fine. Not the best, not the worst. Service from the front desk was exceptionally helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Michel

Stayed 4 nights in Aug 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Quiet hotel. Friendly and attentive staff. I'll be back.
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia, Scottsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location.
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Angie

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights before a cruise. Hotel is in a quiet area but walkable to many major sites. Lots of restaurant options in area and two grocery stores near by. A metro stop very close too. Would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Stayed 1 night in Sep 2025

10/10 Excellent

Yovone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

6/10 Okay

Benjamin Walter

Travelled with partner
Liked: Cleanliness, staff & service
Fantastic location. Beautiful clean facilities. Hotel bar is closed for renovations. I am VERY patient with small hotel rooms in Europe, but these rooms are VERY tight. Full size bed (small - not a king/queen). Size of other furniture in room makes for a very tight room - limited space for suitcase, had to put on the window seal.
Stayed 4 nights in Sep 2025

10/10 Excellent

Benito, Yonkers

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and walkable to main attractions.
Copenhagen city hall
Little mermaid
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Tamim

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Kieran, Gosport

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great location and good staff. A little pricey for the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Stayed 3 nights in Aug 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliantly situated for all of the historic attractions. We walked miles. Hotel room was so comfortable, well set up and had loads of space (we had a junior suite). The use of the Executive Lounge was fantastic. Really close to all the dining options in Nyhavn too. We would definitely stay again and recommend to friends
Stayed 4 nights in Aug 2025

8/10 Good

Ulrika Andersson

Stayed 3 nights in Aug 2025

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice choice

We enjoyed our quirky, spacious suite and the special lounge. Great location, would stay there again.
Stayed 3 nights in Aug 2025

6/10 Okay

Megan

Liked: Staff & service
Disliked: Cleanliness
I was really excited to stay here and was breathless when I stepped into the lobby. Unfortunately I was only staying in a twin bed room and I was definitely treated that way. I was sent to the room in the very back of the hotel, having to drag my luggage up and down 2 flights of stairs because no one offered to help at check in. My view was of a dumpster in an alley, the towels had pubic hair on them, hair drier was covered in dust, there was no mattress, just a mattress pad. The shower also was very difficult to use and turn on, I had to call the front desk and it was clear they knew this was an issue. The WiFi was weak and their QR codes to their menus/room service didn’t work. They also knew this and it hadn’t been fixed. At least it was in a great, safe location.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Stayed 4 nights in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff very courteous. Room similar to other city hotel rooms - bit small but totally adequate. Bed very comfy.
Stayed 1 night in Aug 2025