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B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

4.0 star property
4-star hotel near Port of Calais

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Photo gallery for B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

Bar (on property)
Reception
Comfort Quadruple Room, Non Smoking
Front of property
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Place De Cantorbery, Coquelles, Pas-de-Calais, 62231
  • Cité Europe
    ‪3 min walk‬
  • Calais Beach
    ‪6 min drive‬
  • Port of Calais
    ‪9 min drive‬

Room options

View all photos for Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Triple Room, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Comfort Triple Room, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, Mobility Accessible, Non Smoking

Triple Room, Mobility Accessible, Non Smoking

Triple Room, Mobility Accessible, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Coquelles

Calais Fréthun stay.Within a 15-minute walk of this Calais Fréthun hotel, you'll find Cité Europe and Channel Outlet. Royal Kids Parc De Jeux and Grand Théâtre de Calais are also within 3 miles (5 km).

What's nearby

  • Cité Europe - 3 min walk - 0.3 km
  • Channel Outlet - 15 min walk - 1.3 km
  • Calais Hotel de Ville - 5 min drive - 4.2 km
  • Calais Beach - 6 min drive - 4.9 km
  • Port of Calais - 9 min drive - 6.8 km

Getting around

  • Pihen Station - 9 min drive
  • Lille (LIL-Lesquin) - 86 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Vinea Pub - ‬4 min drive
  • ‪Les 3 Brasseurs - ‬4 min walk
  • ‪Le Comptoir du Malt - ‬4 min walk
  • ‪KFC - ‬3 min drive

About this property

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

4-star hotel near Port of Calais
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles offers its guests a terrace, multilingual staff, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles also features 24-hour room service, a front-desk safe, and a television in a common area. Self parking is free.

This 4-star Coquelles hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Built in 2002
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles offers 100 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers and hair dryers.

This Coquelles hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, German

Similar properties

Dinner served

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,004 reviews
The price is CA $118
CA $135 total
includes taxes & fees
Jun 23 - Jun 24
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

Property amenities

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 11.90 to 13.70 for adults and EUR 4.50 to 4.50 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Fixed shower seat
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 40-inch LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11.90 to 13.70 for adults, and EUR 4.50 to 4.50 for children
  • Pet fee: EUR 6 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

B B Hotel Calais Terminal Cité de l'Europe 4
B B HOTEL Calais Terminal Cité de l'Europe 4 étoiles
Novotel Suites Calais Coquelles Tunnel sous la Manche
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Hotel
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Coquelles

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 419 out of 740 reviews
Rating 8 - Good. 243 out of 740 reviews
Rating 6 - Okay. 46 out of 740 reviews
Rating 4 - Poor. 24 out of 740 reviews
Rating 2 - Terrible. 8 out of 740 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had all we needed for a stop off very close to Eurotunnel.
Stayed 1 night in Feb 2025

10/10 Excellent

kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

My kids loved being back in the hotel after a few years staying nearby. It's so handy for shops, restaurants and the Channel Tunnel.
Stayed 1 night in Feb 2025

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for a quick stay next to the euro tunnel
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Stayed 1 night in Feb 2025

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

susan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

THIS HOTEL DOES NOT DESERVE 1 STAR, LET ALONE 4

This hotel, in which I have stayed many times in the past has gone completely downhill. When we arrived (We booked 2 suites for myself and partner and my brother and sister in law. The card/keys we were given did not work on either door, so I had to go back to reception to get a replacement, this also did not work so I had to go back a third time before this problem was sorted out. There was an empty mini bar in both rooms which I reported. Some half hour later the intended contents were brought to both our rooms on trays. The floor in my room was soaking wet and there were just 2 coffee pods available in the on site machine. The television in my Brother in law's room did not work and would not turn on. I again went to reception whereupon the reception person came to his room, took out the batteries and fiddled with them, returning them to the remote, whereupon the television started working. we went out for the day and returned quite late. My brother in law tried to turn on the TV which again did not work, we just gave up asking and he spent the rest of the evening with no television at all. My brother in law tried to use the coffee machine which swallowed the pod and spewed plain water onto the floor. The breakfast was awful, no more sausages, fried eggs, etc., which we enjoyed before, just overcooked inedible fatty bacon and rubbery scrambled eggs, we left hungry. The following day we refused breakfast and went out to eat. This was a ''treat'' for my birthday. DISGUSTING
Stayed 2 nights in Jan 2025

10/10 Excellent

freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

marie-helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff very quite
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

freddy

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Clive

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stop after a late Chunnel crossing.
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in convenient location

Hotel is close to Eurotunnel and has plenty of parking that feels secure so suits my needs. Staff always friendly and welcoming. Rooms spacious and well equipped
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are exceptional especially the cleaner as she helped my disabled wife to the car and to the receptionist in hotel 4 who went to great trouble to get my wife near the lift
Stayed 1 night in Sep 2024

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good value hotel. Very impressive
Stayed 1 night in Aug 2024