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WoodSpring Suites Council Bluffs

2.5 star property
Hotel near Henry Doorly Zoo and Aquarium in Council Bluffs

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Photo gallery for WoodSpring Suites Council Bluffs

Front of property - evening/night
Vending machine
Standard Room, 2 Double Beds, Non Smoking
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Laundry
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
3541 14th Ave, Council Bluffs, IA, 51501
  • Harrah's Council Bluffs Casino
    ‪1 min drive‬
  • CHI Health Center Omaha
    ‪4 min drive‬
  • Henry Doorly Zoo and Aquarium
    ‪5 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Council Bluffs

Near the airport.Within 2 miles (3 km) of this Council Bluffs hotel, you'll find Joe's Karting and Ameristar Casino Hotel at Council Bluffs. Harrah's Council Bluffs Casino and Stir Cove are also within 2 miles (3 km).

What's nearby

  • Ameristar Casino Hotel at Council Bluffs - 1 min drive - 1.1 km
  • Harrah's Council Bluffs Casino - 1 min drive - 1.4 km
  • Horseshoe Council Bluffs - 3 min drive - 3.2 km
  • CHI Health Center Omaha - 4 min drive - 4.6 km
  • Henry Doorly Zoo and Aquarium - 5 min drive - 6.0 km

Getting around

  • Omaha Station - 9 min drive
  • Eppley Field Airport (OMA) - 12 min drive

Restaurants

  • ‪Casey's - ‬2 min drive
  • Casey's
  • Sonic Drive-In
  • ‪Taco Bell - ‬4 min drive
  • ‪Arby's - ‬3 min drive

About this property

WoodSpring Suites Council Bluffs

Hotel near Henry Doorly Zoo and Aquarium in Council Bluffs
As a guest of WoodSpring Suites Council Bluffs, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Council Bluffs hotel.

  • 1 building
  • 113 guestrooms or units
  • 4 levels
  • Built in 2009
  • Self-service laundry
  • Express check-out
  • Elevator
  • Smoking in designated areas
WoodSpring Suites Council Bluffs offers 113 accommodations. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Council Bluffs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 2:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

WoodSpring Suites Council Bluffs Hotel
Valueplace Omaha Hotel Council Bluff
Value Place Omaha NE Council Bluffs Hotel
Value Place Omaha NE Council Bluffs
WoodSpring Suites Council Bluffs Hotel
WoodSpring Suites Council Bluffs Council Bluffs
WoodSpring Suites Council Bluffs Hotel Council Bluffs
WoodSpring Suites Council Bluffs an Extended Stay Hotel

WoodSpring Suites Council Bluffs Reviews

Reviews

6.2
Rating 10 - Excellent. 196 out of 844 reviews
Rating 8 - Good. 159 out of 844 reviews
Rating 6 - Okay. 168 out of 844 reviews
Rating 4 - Poor. 128 out of 844 reviews
Rating 2 - Terrible. 193 out of 844 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Leah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They could have done better

It could have been a nice hotel. But it was not taken care of the flooring was coming up all over the ground.It was dirty. There was no staff at the desk There was no lobby. It took 15 minutes to find the girl to Check-in and it was already 830 at night. The room had a kitchenette absolutely nothing in it. So you couldn't have cooked anything or done anything. Had you wanted to. In a double room with 4 people. They gave me 2 bath towels and 2 wash cloths, and that was it, The mattresses sat on the squeakiest frames.I have ever heard.
Stayed 1 night in Jun 2025

6/10 Okay

Nicole

Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Staff is friendly
Stayed 1 night in Jun 2025

2/10 Terrible

Wes

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door would not lock. No one was even at front desk to get checked in. Had to call a cell number and wait for someone to arrive, room had cockroaches, mold all over shower, was not clean. Rented two rooms.and one door was wide open when we got there Inside was a bunch of tools, drills, mudding for the walls. So they had been working on the room and still had us stay in there. The smell of the room was terrible Terrible experience
Stayed 1 night in Jun 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, property conditions & facilities, room comfort

Nasty smoke smell

Stayed 1 night in Jun 2025

2/10 Terrible

Kari

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The TV and toilet did not work properly. There was a kitchen but no pots, pans, dishes, or utensils. Who travels with their own cookware and place settings. It currently shows that I have been tripled charged for the stay. The hallway smelled of smoke and the hotel lost power during the stay. I would not recommend ever staying there. Also half the time you cannot reach the front desk.
Stayed 6 nights in Jun 2025

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like a gross refrigerator that had old cheese chunks and spilled juice, I didn’t like a gross dirty old rag left in a drawer, I didn’t like a gross floor with garbage like used QTips and toilet paper behind a dresser and I didn’t like a gross freezer that had old meat blood spillage, room was very stinky of old mold and cigarettes smoke , I’m a disabled veteran and would very much someone from Expedia to contact me considering a refund at my email DG299908@gmail.com
Dirty gross old rag in drawer
Dirty gross QTips and used gross toilet paper
Old gross meat blood spillage
Old gross cheese chunks
Stayed 4 nights in Jun 2025

2/10 Terrible

Lowell

Disliked: Amenities
Filthy
Stayed 3 nights in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bevaware

We arrived and check-in went smoothly. At first, the room just smelled a bit musty,which we thought we could tolerate. However, within five minutes, we noticed something moving in the corner-it was a cockroach. We immediately went to the front desk, and to their credit, they moved us to another room and assured us it was clean. Unfortunately the second room wasnt much better. The door lock wasnt latching properly,they assured us that it would be fixed by the time we returned from dinner. When we came back, not only was the latch not fixed. There were several more cockroaches in this room. We returned to the front desk,but noone was there. We called and informed them we would not be staying. We were told theyncould not issue a refund and to call at another time. The experience was disappointing and unsettling. I would not recommend if you value cleanliness and basic safety.
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Stayed 1 night in Jun 2025

4/10 Poor

FRED

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and noisy
Stayed 1 night in Jun 2025

2/10 Terrible

Amanda

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Broke down vehicles all over the parking lot making it difficult to find a parking space. First room we were goven had a dirry bed and broken microwave. The 2nd room we were given had a cockroach smashed on the wall next to theblighr switch, broken toilet seat and broken stopper in the bathtub. 3rd room was better except there were people running up and down the stairs all night, where they had the door propped open for others to come in. Staff waa nice, but wont stay there again. Worst hotel experience I've ever had. Didnt feel safe going out of the room or to the parking lot alone.
Stayed 1 night in Jun 2025

6/10 Okay

Diane

Stayed 1 night in May 2025

4/10 Poor

Erich

$66 in undisclosed pet fees for one night, doubling the cost of the room. I got a Super8 down the street for $69 all in.
Stayed 1 night in Jun 2025

2/10 Terrible

Kylie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wow! I dont even know where to start. Pulling up you see abandoned vehicles everywhere. Some on jack stands, some with flat tires, some wrecked and some with the hood popped open. Open the front door and heavy smell of weed. Front desk is hit or miss if its open. Wasnt open at 9am yet one morning. Our room didnt have towels so we went to the front desk multiple times and they wouldnt ever give us any. Kept saying afternoon but went at 1230 and still no towels. Beds smelled of cigarette smoke. Toilet leaks. Flooring ia pealed up everywhere. 10 out of 10 do not recommend.
Stayed 2 nights in May 2025

4/10 Poor

Damarcion

Stayed 2 nights in May 2025

8/10 Good

Carmela

Liked: Staff & service
Disliked: Cleanliness
Room smelled, sheets had hair on them
Stayed 1 night in May 2025

8/10 Good

Arthur

Stayed 5 nights in May 2025

2/10 Terrible

Sarita

Stayed 1 night in May 2025

4/10 Poor

Quinn

Disliked: Room comfort
Felt like I was living in a war zone. Violently loud slamming and yelling from neighbor's even after having changed rooms due to noise from trucks outside my window. I didnt even stay the night it was so bad, decided to catch my train home a night early. There must be hardly any insulation in the walls here, just like the cheap housing thats used to scam college students.
Stayed 1 night in May 2025

2/10 Terrible

Ashley

Travelled with family and small children
Checked in and within 5 minutes we saw two bugs. One was a stink bug and then we saw a cockroach. Immediately went to the front desk and asked for our money back and left. DISGUSTING!!!
Cockroach on the kitchen sink
Stayed 1 night in May 2025

2/10 Terrible

dana

Disliked: Cleanliness, property conditions & facilities, room comfort

Not what was advertised

Thought I was staying at a Motel 6. Would not stay there again!
Stayed 1 night in May 2025

8/10 Good

Chad

Stayed 8 nights in May 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Stayed 1 night in May 2025

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service
Bugs, room not clean at all!!
Stayed 1 night in May 2025